Summit Deck Doctor

Our large deck was sorely neglected - no maintenance in at least 8 years - and I worried it was beyond help or would be cost-prohibitive to rehabilitate. Rupert and Michael breathed new life into it! Rupert (company principle) is very responsive, and he was able to give a quick informal estimate based on some photos and I texted. This made it very easy to start working together right away. Now the deck looks beautiful, and they were able to stain our wooden deck furniture to match. Great makeover for our deck and lovely folks to work with!

Rupert and Michael just completed staining and sealing our very complicated deck/pergola project and did a masterful job. Their communication was prompt, every appointment was on time and their knowledge and craftsmanship was evident from start to finish. We especially appreciated their attention to detail and their care in protecting the surrounding detail of our 1906 home. Our finished deck is beautiful!

Rupert understood what we were trying to do- make the deck safe, attractive and usable at the least cost. Rupert came up with a plan to replace the beams that were damaged by the tree roots, level the deck as much as possible and replace the missing section. He power washed and cleaned the deck floor & restained it when the deck was done. He kept us updated with the dates and times the work would be done. All the workmen were friendly, worked hard and were very competent. We are very pleased with the job and recommend this company.

Rupert is a true pro. He was 100% clear on pricing and took the time to explore different staining options. He even saved me money by recommending I don't replace all rotten planks, only the really bad ones. Always punctual and excellent fast job. A pleasure to do business with. Always cheerful!

Rupert (owner) was on time, on schedule, in constant communication and patient. He and Michael (partner) are professional and thorough at a competitive price.

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Rupert and his crew were on time, courteous, and efficient, and did a great job. He kept me posted on progress and I didn't have to worry about the project at all.

WOW. I thought my 30 year old redwood deck wasn't salvageable, but Rupert convinced me to do so. He was very prompt & reliable & knowledgeable and everything went as planned. A real pleasure to work with, especially if you prefer texting over e-mails!! I thought it was going to need replacement, a cost of $20,000 using a wood/plastic composite. I am glad I didn't spend all that money- I would have had a plastic deck (Trex )that would scratch/warp/stain/turn to plastic-dust ( according to reviews at http://www.consumeraffairs.com/homeowners/trex_composite_decking.html) Instead, I have a sturdy splinter free redwood deck and $18,000 still in my pocket. Environmentally I saved as well, by 'fixing & reusing rather than buying/manufacturing plastics that would end up un-decomposed in a landfill one day. If you want a facelift on your old deck- Summit Deck Doctors is the way to go. If you think your deck is dying and needs to be buried & replaced, don't do so without asking Summit Deck Doctors to resuscitate it.

-Solid estimate -Good communications -Work performed carefully -Outcome of the deck is a great result with excellent color choice.

Needed work done quickly & Rupert was able to get it done on time.

They arrived on time and completed the work when expected. The price was a little more expensive then another guy, but he did great work.

Rupert began the job on the day and time agreed to. He and a second worker carefully removed all of the existing redwood deck boards from the portion of my deck I had agreed to repair. They were careful to preserve all boards by prying them up from underneath (after removing the first board in the middle). They then inspected all removed boards for rot and fungus growth and other structural damage and sorted them into a still good, possibly good, and likely bad piles. I was asked to review each board in each pile to confirm which boards I wanted to re-use. They did a great job of categorizing the removed deck boards as I agreed with their judgement. After removing and sorting all of the old deck boards, they then removed all of the old, rotten/deterioriated wood support structure that was causing "squishy" boards, causing nails to stick-up, and causing a generally uneven and uncomfortable deck surface. They then removed years worth of leave litter and rotten wood debris from the exposed concrete surface. Next, they built an entirely new and extremely solid support structure out of pressure treated 4x4 posts. This support structure was leveled and reinforced so thoroughly that I could just tell it would last for 30 years or so. They then properly spaced each board onto the newly-built support structure while using new deck screws to secure each. The whole job took 4 days but only because they took so much care and attention to detail in the work they did. The rebuilt portion of my deck is so solid and tight that I feel sure it will last for another 30 years. They will be returning to stain the old and new wood to ensure that the deck is protected for years to come from the elements, foot traffic, and lawn furniture. I wouldn't have rewarded them with the staining job if they didn't earn my praise on the carpentry/rebuild job. I would recommend Summit Deck Doctor for your repair job. The alternative to repairing half my deck was to pay 4 times what I paid for repair. I feel like I did the right thing with Summit.

Rupert & crew showed up on time, did great work and provided plenty of communication . Everything was clear and understandable and completed on time.

They did a good job of coating the deck. I'm satisfied, it was a nice job. I don't recall the cost of the work.

Rupert arrived on time for all meetings - quote and actual repair. He always does a great job and a pleasure to have around. Cleans up very well after the job. I've use him regularly for several years.

Rupert was great. Very responsive, timely, polite, and customer friendly. He called back quickly for estimates and questions, provided good supervision to his crew! and did excellent work. He came and supplied on schedule.

Ruppert is very personable and has proven to be timely and reliable. We have used his "Deck Doctor" services twice now. Great results!

.I had about 900 sq. ft. of redwood deck and 200 ft. of handrails that badly needed cleaning and refinishing. I found Summit Deck Doctor on Angie's List, and checked out their website. They had prices clearly stated there so I could calculate the approximate cost (actually, there was one error on the price list which threw my calculation off, but it has since been corrected). The owner, Rupert, came to make a quotation. He measured and inspected my decks, and made several useful recommendations. I decided to have the decks done, but only the handrail top caps, to save money. The vertical slats and posts of the handrail don't take as much abuse from the sun as horizontal surfaces, so I thought I could pressure wash and stain them myself. They arrived on schedule and went right to work. Their pressure washer is industrial strength and did the job well and quickly. They also washed the underside of my decks and applied fungicide all over. Because parts of my decks are 12 ft. above ground, they couldn't do a thorough job washing that part, but made their best effort. Rupert explained all that before I signed the contract. Sporadic rainfall caused one or two days delay in applying the stain, but Rupert called every day to check with me, and they came to do the staining as soon as conditions permitted. The job was completed on time, and looks really good. The wood had gotten grey and weathered, and now looks like redwood again. One plank was replaced with new redwood, so I can compare the refinished wood with the new. It's not exactly the same, but close. Overall, I am very pleased with the results. One piece of advice: staining the verticals on the handrails was VERY tedious. Doing the top caps is the easy part, because they are flat and easy to reach. The caps are probably less than 10% of the total handrail effort. So if you can afford it, have Rupert do the entire handrail. But if you want to save money and can handle a paintbrush, negotiate a price for the pressure wash and fungicide application of the handrails, and stain them yourself. He doesn't have a price listed for that, but I'm sure he will try to accommodate you. Rupert and his crew (Michael) are friendly, conscientious and easy to work with. And there's no BS sales pitch. I highly recommend them.

Rupert Hart is a very nice person. He came out just to give me an estimate of what the cost would be. I got another person too, and they are not able to come out till April. Rupert is English. When I talked to him he asked me did you go to my web site and I said no I did not do that and I did not know that I was supposed to do that. He said by doing so you can read about all the stuff. So, I did that and then I called him back and he was kind of curt. My backyard and the deck I want is not too long and that was the criteria. So, I called him back and I said I do not think that this is going to work, because what you are saying is I do not have a backyard that big, so may be this is not going to work for you, and he said Oh! No no no, I should not have put that in there and I should take that out. I said then come over and look at it anyway, so he did. He was very nice and I think may be he was just having a bad day that day when he called me in the first time. He was very nice after that. We have been e-mailing back and forth and keeping in contact. I think that it is from all those reviews that I have seen, he is very good. He knows his stuff and that is the good part. However, I want to get another estimate too so I can kind of compare. So I will have the other guy come out before I make an absolute decision, but so far I like Summit, he is good and he knows his stuff.

Rupert is the best - I have used him several times over a period of 6 years and have had nothing but the best experience with him. You would have to be crazy to have a bad experience with him. As usual, a phone call lead to an estimate the next day. Rupert has a history of talking me out of more expensive ideas, and has an ultra-pragmatic approach to his build and repair engineering. He de-comped his quote into modules based on the many things I needed across several areas of my extensive deckwork and I decline 4 days later construction began. Rupert's team doing the major work let me know when he was done for the day but otherwise just worked super hard all day... I was amazed at what he got done and it reassured me that I had made the right choice. I was out of town during the staining but have always found that Rupert's team are great with making sure I know when something has been stained - or if construction is still underway - for safety. Anyhow: 10 days later or so, my major repairs and restaining are done and the entire experience of entering my house now feels rock solid... before it was like a trampoline. My only complaint is that now I want the rest of my deck to have the same solid quality as the parts Rupert has fixed for me. He can help me - first I need more money. :) Least flakey contractor I've ever worked with.

The final result is beautiful. We are very pleased with their work.I found them to be very punctual, tidy and thorough. From the time I sent an inquiry on Angies List to the time Rupert called me was only a couple of hours. We scheduled a meeting for the following day for a review of the job scope and an estimate. Rupert showed up at the time of the appointment, took a few measurements, reviewed the overall scope in a very clear and detailed manner so that we both understood what the job would include and he reviewed the different stain options in great detail. He provided an estimate on the spot and I signed a contract and the workers arrived as scheduled the following day to begin work. The workers were very courteous, provided temporary protection for plans and surroundings so that stain would not drop and were very good about communicating when they arrived, approximately how long they would be there, etc.Overall experience was excellent.

I was very pleased with the entire process. Rupert was very flexible in meeting me when my schedule was open. I was prepared ahead of time to tell him exactly what I was looking to do so the initial process didn't take very long. Rupert was extremely thorough in his estimate. He had the exact scope that we discussed on the estimate with drawings of the individual elements. He explained the terms and conditions in great detail and left me with the estimate to decide if I wanted to proceed. We decided to proceed with the project and Rupert kept in touch with the scheduling. We had to work around some inclement weather but the project finally got underway after a delay of about 10 days. Things proceeded quickly once the project got started. The carpenter did amazing work in some pretty difficult areas and did a fantastic job on the bench. He is truly very, very good. After the deck renovation was complete the pressure washing, staining took place a few days later. Once again I was very please with the results. The old deck materials look much better than they did previously and the new additions look very good. I would recommend Summit Deck Doctor for any deck repair or staining project.

They showed up when promised and followed up with phone call. Finished on time, always cleaned up after and decks and table look great.

I looked up deck maintenance on Angie's List, and from there visited the web sites of several contractors. When I called Rupert, he was very responsive. One thing I really appreciated was that he asked me to describe my decks and their approximate size, and gave me a "ballpark" estimate of what it would cost to clean and stain my decks. This gave me confidence that he was customer oriented ... if the ballpark estimate was not in my price range, we could discuss alternatives. Rupert came out within a few days, at my convenience, did precise measurements, and gave me a detailed estimate that turned out to be very close to the original ballpark estimate. He went over various types of stain and colors, discussed the pros and cons, and recommended a few that he thought would match very well to my house color and landscaping. We picked a semi-opaque stain that had a redwood hue, with good UV value because my decks had southern exposure and would get a lot of sun. He also advised me up front that the particular stain would take well to future maintenance efficiency, and why. Clearly thinking ahead several years. He went over in great detail the cleaning and staining process, and what I should and should not expect. Within a few days, Mike arrived and did the cleaning and brightening. Just that step made the decks, which were 10+ years old, look close to being new wood. The cleaning process left absolutely no residue or dirt on my landscaping, patio or home. After the wood dried, Mike returned and did the staining. He took great care to explain the process, and again, not a drop of stain ended up anywhere but on the decks. And how great they look. I purposefully waited a few months to write the review to see how the decks would weather, and I can say they both still look magnificent. All my backyard neighbors have commented on how beautiful the house looks with the newly stained decks. After the staining was completed, Rupert returned to confirm with me my satisfaction with the job. He took a few pictures, but I have not yet seen them on his website. If I see a photo in the future, I will return to this site to add the photo. Again, thanks to Rupert and Mike.

Summitt Deck was very good, he did a good job.