About us
Business highlights
12 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.5133 Reviews
Filter reviews by category
Showing 1-25 of 133 reviewsVictoria W.
09/2020
heating & air conditioning/hvac
+ -1 moreThe process working with this company was easy from start to finish. I got a great value for the money I paid and everyone was so courteous! I would definitely hire again!
Description of Work: Air Conditioning Repair
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Yes, I recommend this pro
$1,200
Response from Service All-Stars Plumbing Heating and Air
Dale A.
06/2020
heating & air conditioning/hvac
+ -1 moreIt went fine and they were very professional. The owner of the company is very responsive, they were reachable and figured out what was wrong. The customers came first and they responded very well.
Description of Work: They came in and did a tune up in our air conditioning unit.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Service All-Stars Plumbing Heating and Air
ERNEST T.
02/2020
heating & air conditioning/hvac
+ -1 moreThis company is absolutely outstanding, from A-Z. Product recommendation, performance and workmanship quality. Attention, to installation finishing work details. Overall team professionalism and customer care. Trustworthy. Honorable. I personally have not experienced this level of consumer courtesy from a construction related service provider in many years. Refreshing. Ask for Ron (manager) great guy that is truly, results oriented. He along with the Service All Star Team will take care of your project with the same positive experience, from A-Z. Truly a "breath of fresh air" in today's world. * Highly Recommend This Professional Group*
Description of Work: Heating Furnace Replacement
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Yes, I recommend this pro
$4,500
Response from Service All-Stars Plumbing Heating and Air
Erin B.
11/2019
heating & air conditioning/hvac
+ -1 moreFantastic! They were very prompt to help, reasonably priced and willing to work with my schedule. They were very honest workers and flexible. Can't say enough good!
Description of Work: Fixed wall furnace.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Service All-Stars Plumbing Heating and Air
David J C.
07/2018
heating & air conditioning/hvac
+ -1 moreThey started in June 2017 and didn’t finish until November 2017. They sent four different crews for the initial install with a different crew chief each time. No one on site knew what the crew the previous day had done. None knew what was agreed to in the contract. What was supposed to take 3 days took 6 months to get correct. During that time I had the drain system on the unit malfunction, over flow and ruin my hardwood floor. They refused to pay for the repair on my floor. When the thermostat they installed malfunctioned, the service rep sent to repair it admitted to damaging the system. Then he wanted to charge me $500 to fix the system and another $400 for a new thermostat. They installed a duct line that was to feed 5 registers, three of these were downstairs. Two were in the master bedroom/bath. I had dampers installed at the unit so I could close down the air to downstairs as we spend 90% of our time upstairs. I couldn’t close this damper as the master bedroom would get no air. It took them three days to fix. They were 3-4 hours late every time they came to the house. Now the unit is not functioning correctly (low airflow and it’s not cold) and I can’t get a hold of anyone from Service All-Stars. They hire students during their busy season who no very little about heating and cooling installs.
Description of Work: Install a heating and cooling system
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$12,000
Response from Service All-Stars Plumbing Heating and Air
Linda T.
05/2018
heating & air conditioning/hvac
+ -1 moreTim came out and said I need a new thermostat and installed one. I paid $230.00 on April 12 for the new thermostat. It is supposed to have a 5 year warranty. On April 23rd, I called them to let them know the furnace isn't working. They sent someone out on April 27th to look at the furnace again. The technician said I need a blower motor. They returned on April 28th and took out the blower motor from the furnace. They were taking it to the manufacturer for replacement under warranty. Finally on May 11th Sal called and said the blower motor had come in and it is under warranty. We agreed that the installation would happen on 5/24/18. Tim was supposed to be here between 8:00-9:00. He has not showed up and when I called the number I do have, I was told he doesn't do customer service and he would have someone call me right away. No one has called me. I have been without heat and air since April 23rd.
Description of Work: I called Service All-Stars because my heat and air are not working.
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$230
Ah Lan F.
09/2017
heating & air conditioning/hvac
+ -1 moreExcellent communication, workmanship and value.
Description of Work: Installed new AC to existing home
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from Service All-Stars Plumbing Heating and Air
juanita M.
08/2017
heating & air conditioning/hvac
+ -1 moreIt was pretty hot that day. He was very patient. He found the problem right away. He fixed the problem right away. He offered to look at a smaller unit that we weren’t having any problem with, just to make sure that it was ok. He was very professional and I liked him a lot.
Description of Work: Heating and Air Conditioning. Air conditioning repair.
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Yes, I recommend this pro
$400
Response from Service All-Stars Plumbing Heating and Air
Ben S.
07/2017
heating & air conditioning/hvac
+ -1 moreThe install took a couple of days. They weren't able to complete the work in one day like they thought. It was a minor inconvenience, not a big deal.
Description of Work: They installed a new furnace.
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Yes, I recommend this pro
$2,000
Response from Service All-Stars Plumbing Heating and Air
Joel A.
04/2017
heating & air conditioning/hvac
+ -1 moreOne of the few companies open on a Saturday afternoon for a call. They were unable to come out that day, but scheduled for 8-10 am on Monday. A little after 8 the service technician, Patrick, called to advise he'd arrive in about an hour, which he did. Service was fast and Patrick was courteous. This was a quick small repair, and while I probably could have saved a lot of money doing it myself calling them saved me time and hassle.
Description of Work: A/C stopped working. Needed diagnosis and repair.
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Yes, I recommend this pro
$340
Response from Service All-Stars Plumbing Heating and Air
Asako N.
03/2017
heating & air conditioning/hvac
+ -1 moreThe part was not available for a while.
Description of Work: Replaced the sensor.
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Yes, I recommend this pro
Mark B.
03/2017
heating & air conditioning/hvac
+ -1 moreThey did not show up when they were supposed to. They where not detailed oriented enough for us.
Description of Work: Gave quote.
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$17,000
MELINDA W.
01/2017
heating & air conditioning/hvac
+ -1 moreConclusion: I paid Service All-Stars a total of $874 to correct my non-venting wall furnace heater; however, after THREE failed attempts, Service All-Stars DID NOT resolve my wall furnace heater venting issue; also DID NOT replace the venting unit with all new parts as described in written agreement, resulting in me having to contract another service provider to correct my wall furnace heater venting problem. On October 21, 2016, the NATE certified heating and cooling technician repaired the venting system properly and on November 18 2016, the Gas Company returned to my home and confirmed that my heater is now venting properly!! In conclusion, Service All-Stars left me and my family in a dangerous situation and did not correct the problem for which they were hired; therefore, I am demanding a full and immediate refund of $874.00.
Description of Work: Finally, a year the Service All-Stars fiasco, I have heat!! The Gas Company disabled my wall furnace heater due to venting problem detected during a service call. So I after checking on Angie’s List I contacted Service All-Stars to diagnose and repair the problem. Service All-Stars offered a deal for $79 for inspection/diagnostic (credited towards repairs). Sal from Service All-Stars came out to diagnose the problem, went directly to my roof [through the attic] and determined that a flue pipe, vent cap and collar needed replacing for a grand total of $875 (which also included replacing my wall thermostat). On December 12, 2015, two Service All-Stars technicians came to my home to correct my wall furnace heater venting problem. The two technicians arrived late to the 10AM appointment, spent a few minutes on my rooftop; after which left to go to Home Depot to purchase a part and told me they would return after lunch. I was told by the two Service All-Stars technicians that they removed the old flue pipe and installed a new on; Sal later came by to (presumably) to check their progress and collect payment. After the technicians left I realized that I didn’t see anyone actually test my wall furnace heater to confirm whether it was venting correctly-they only checked that the wall furnace heater was generating heat but not the venting - the original reason the service call. I again contacted Service All-Stars, requested someone return, and actually test my wall furnace heater venting system - I just wanted to be sure the venting system worked correctly thereby not risking another red tag by the Gas Company. In advance of the Gas Company appointment I scheduled to re-test my wall furnace heater venting, Jamie, a Service All-Stars technician came to my house with a device to test carbon monoxide (he did not have a battery [I supplied the battery]). His lack of preparedness made me wonder whether he used the device properly or if it was properly calibrated. Jamie, based upon the numbers on the device, concluded my wall furnace heater was safe and venting properly. On January 8, 2016, the Gas Company returned to my home, tested my wall furnace heater venting and red tagged it (again)…it was not properly venting! I called Sal who arguably insisted that my wall furnace heater venting repairs were complete and proper and the Gas Company red tagging my wall furnace heater meant my only option was to replace my heater. Sal went as far to say that the Gas Company technician(s) did not know what they are talking about – ignoring the fact that 3 (three) Gas Company technicians said the wall furnace heater was fine but the venting was the actual problem. I sent an email to Service All-Stars [attached] requesting a senior technician come out again and check out my wall furnace heater venting system. A service All-Star senior person did not contact me, instead, Sal called me and said he would come out and personally inspect my wall furnace heater unit (again). Sal kept his word and returned to my home with a battery operated carbon monoxide alarm; checked my home’s carbon monoxide levels. Sal sworn that the wall furnace heater and venting was fine; however, as he left my home the carbon monoxide alarm low battery signal sounded (the alert to replace the battery)…???... Distressed and frustrated by the ongoing wall furnace heater venting problem and by the fact that obviously Service All-Stars did not correct the problem, I contacted the heating manufacturer, Williams, (homeowner assistance department), explained the problem and was referred to NATE website for NATE certified heating and cooling technician. I contacted a Los Angeles NATE certified heating and cooling technician who came to my house; upon which the NATE technician asked why hadn’t Service All-Stars troubleshot from the heater wall internal to the roof external [as also suggested by the Gas Company], my answer was, [honestly] I didn’t know. The NATE certified technician easily determined that the initial problem was in the interior wall vent not attic to the roof (something Service All-Stars would not consider even after I told them that the Gas Company concluded the same thing). In addition to not identifying/repairing the venting problem, the Service All-Star technicians failed to properly install the venting system [pictures attached]! Service All-Star installed the flue pipe upside down - meaning that the carbon monoxide was venting downward into my home instead of venting upward out of my home (and the reason for the moisture on the walls), the vent cap was not replaced with a new one, and lastly, there were municipal code issues [see pictures attached]!
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$874
Ah Lan F.
01/2017
heating & air conditioning/hvac
+ -1 moreThe entire experience was professional, fast, clean and easy. Response time was excellent. All employees were knowledgeable, courteous, responsive and a pleasure to work with. Manager Sal, Salesman Rudy, and Installer Antoine were all top notch. These people truly understand and deliver customer service at the highest level. I would recommend this company in a heart beat. They follow up with a surprise thank you gift!
Description of Work: Had new A/C and furnace installed.
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Yes, I recommend this pro
Response from Service All-Stars Plumbing Heating and Air
Harry O.
01/2017
heating & air conditioning/hvac, insulation
+ 0 moreFrom the first visit to the last, the Service All Stars staff was punctual, polite, professional and very friendly. Communication with Sal of Service All Stars was promptly responded to and questions answered. Revisits to tidy up and explain functionality of new HVAC system also were on scheduled as promised. Service All Stars personnel who came to our house were extremely helpful in explaining what actions they were about take on each visit. The Service All Stars staff quickly removed our old furnace and A/C unit, along with complete removal of all our old duct work that was splitting open, resulting in our heating and cooling our attic space, costing us in excessive natural gas and electric services. Each visit was well planned and staffed accordingly. We had visits from two other vendors who inspected our old system and provided quotes and timelines. The quote from Service All Stars was approximately one-half what the other two vendors had given to us. After talking with Sal of Service All Stars, I was convinced that their reviews would provide us with a quality contract while at the same time, saving us money. I would happily recommend Service All Stars to anyone who is considering replacement of old, out dated HVAC system, particularly home in Rancho Palos Verdes that are going on 30 years old. I give Service All Stars a five-star rating *****.
Description of Work: Replaced our 30-year old HVAC system, including complete set of ducts in attic and main duct leading up to attic from garage. Pulled city permits and coordinated permit approval issues with City of Rancho Palos Verdes planning and permitting department. Arrived at site when each city or state inspector appeared to review progress and certify new HVAC system met or exceed SEER standards for top ratings. Returned when called to tidy up or explain functionality of new HVAC system.
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Yes, I recommend this pro
$10,500
Response from Service All-Stars Plumbing Heating and Air
Benjamin S.
12/2016
heating & air conditioning/hvac
+ -1 moreService Allstars said they would contact me later with an estimate. I didn't hear from them for four days and had to call repeatedly to receive an estimate. Finally I received a paper estimate via email. After two days trying to schedule installation they said they made a mistake with their estimate and that it would now be $8000 dollars more than what they originally quoted on a proposal. $8000 more is a lot of money and a big mistake (the total was then over $16,000). Felt very shady... Buyer beware.
Description of Work: I have two furnaces that needed checked as they weren't working properly. One was fixed the other needed replaced.
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Response from Service All-Stars Plumbing Heating and Air
Robert C.
10/2016
heating & air conditioning/hvac
+ -1 moreStart date for our new HVAC system was to be 08/22/2016 - Their people showed up a week early expecting to start. We weren't ready then and told them to come back on the agreed upon (contract) date late. No one show up at all on 08/22, the agreed upon start. Project quoted as 3-4 days to complete. They pulled a bait and switch routine on the equipment to be installed, and then attempted to charge for equipment not installed at all. The workman were personable, but poorly trained and ill equipt. Never showed up on time except once - and that day they left early. Excuses and intimidation are the hallmarks of this company. After 2 months of excuses, we still had no properly functioning system, but that didn't stop them from trying to collect. I called the LA City Building Inspector to come look at their work and he found 12 code violations, without even going under the house. The list of violations and unsafe condition underneath was even worse. We fired Service Allstars and had another contractor attempt to complete the work. Among other things, it was discovered that the equipment SAS attempted to install was mismatched and had to be removed. New contractor, new equipment, two men, three days and it was done! Sal, from SAS had the temerity to call the company we hired to do what his people couldn't, and threaten them. First with legal action, and then physically, when they weren't intimidated. We've asked them repeatedly to remove their equipment from our property, but they can't even seem to manage that. According to the CA State Contractors License Board's website, their contractor's license expired on 10/31/ 2016, and yet they are still advertising and doing business. BEWARE!
Description of Work: Ordered new HVAC system.
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$13,000
Response from Service All-Stars Plumbing Heating and Air
Bruce T.
10/2016
heating & air conditioning/hvac
+ -1 moreThermostat was not working correctly and he fixed that. It works fine now, they did a good job. Jude did a very congenial job and was polite.
Description of Work: Checked the system and the thermostat
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$49.95
dennis C.
10/2016
heating & air conditioning/hvac
+ -1 moreFirst let me say that their service is truly exceptional!! From the beginning Rudy was really informative. He took his time to measure our house and let us know that sometimes the sq ft. of the house is increased by home owners because they include the garage as livable space and that can greatly affect determining the size of the unit. We were very impressed by his presentation. We looked up their reviews and we saw almost all of them to be in a positive light. We understand that there is no company that has 100% positive reviews. Rudy is a very likable person and thats what made us go with Service All-Stars for replacing our HVAC system. We also needed a panel upgrade and they were able to recommend a very reasonably priced electrician to get that done as well. The work was done in a reasonable time and manner. From the beginning they respected our house and we had no instance of damage or anything like that. I trust Rudy and his crew at Service All-Stars!!! I would say their price is not the lowest but you get what you get. They do use reputable equipment and I like the fact that they don't use cheap materials. One example is the tape that they use provides a really good seal on all the ducts and when the HERS tester came he said that they had less then 5% duct leakage. AWESOME!!! I don't think any other company could have done a better job. Thanks Service All-Stars
Description of Work: Replace HVAC system and upgrade electrical panel
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$14,250
Response from Service All-Stars Plumbing Heating and Air
Jaime M.
10/2016
heating & air conditioning/hvac
+ -1 moreThe first visit out was great. I thought the tech, Shaun, was knowledgable and professional. He told me it was a leak and since he couldn't locate it at that visit, he would put a UV dye in and easily locate it later. He recommended a follow up not earlier than 3 weeks, no later than 6 weeks. I made an appt the next day for 3 weeks later. No show. I called and the receptionist she said she'd call me right back. She didn't. A week later and I had a new appt. no show again. A few days later I had yet a new appointment made. Third no-show. They called me this evening and offered to have a tech come tonight. He showed up! The tech couldn't fix the problem tonight. I'll be using another company to complete my repairs.
Description of Work: My AC stopped blowing cool air
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Response from Service All-Stars Plumbing Heating and Air
Jeremy C.
09/2016
heating & air conditioning/hvac
+ -1 moreThe repairman was insanely late. Like almost 4 hours late. Luckily when he arrived he was very helpful and professional. He took the time to explain my system (it's extremely old) and what would be required to install a new system.
Description of Work: HVAC repair.
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Yes, I recommend this pro
Response from Service All-Stars Plumbing Heating and Air
kathy C.
09/2016
heating & air conditioning/hvac
+ -1 moreThe lady on the phone Nancy was very nice and polite, she went out of her way to have a service tech dispatched to my home right away. The service tech wasn't that far away so it didn't take him no time at all to arrive. The tech was clean and presentable. He was able to diagnose the issue right away which tells me Service All-Stars just doesn't hire anybody. This guy was trained in his trade. He had the motor on the truck and replaced it right away for a reasonable price. I would definitely recommend all of their services to anyone who needs them!!
Description of Work: Repair my blower
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$650
Response from Service All-Stars Plumbing Heating and Air
Dorthy C.
09/2016
heating & air conditioning/hvac
+ -1 moreShawn was totally awesome!! He has so much experience and it shows. There was no one else who could figure out what was exactly wrong with the system. Everyone wanted to just replace my system which is really not that old. Shawn diagnosed it correctly and got the job done in now time. Way to go Shawn!! Thanks!!
Description of Work: Repair System
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$500
Response from Service All-Stars Plumbing Heating and Air
Rebecca G.
09/2016
heating & air conditioning/hvac
+ -1 moreAll went well, slight damage: broke two of my sprinkler heads but did pay to replace with new heads
Description of Work: Had a new heater and AC (3-1/2 ton) put in
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Yes, I recommend this pro
Response from Service All-Stars Plumbing Heating and Air
Linda T.
09/2016
heating & air conditioning/hvac
+ -1 moreThey arrived promptly and work efficiently and effectively and I would recommend them for this service.
Description of Work: Air conditioning unit maintenance and review. They clean the condenser coil and advised that we needed a new filter, but did not provide one. They arrived promptly and worked efficiently and effectively. I would recommend them for this service.
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Yes, I recommend this pro
Contact information
17620 Bellflower Blvd A116, Bellflower, CA 90706
http://www.serviceallstars.net/Service hours
Sunday:
ClosedMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
1110182
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Solar Panels,
Drain Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Water Heaters,
Plumbing
FAQ
Service All-Stars Plumbing Heating and Air is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Service All-Stars Plumbing Heating and Air accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
Yes, Service All-Stars Plumbing Heating and Air offers free project estimates.
Yes, Service All-Stars Plumbing Heating and Air offers eco-friendly accreditations.
Yes, Service All-Stars Plumbing Heating and Air offers a 10% senior discount.
Yes, Service All-Stars Plumbing Heating and Air offers emergency services.
Yes, Service All-Stars Plumbing Heating and Air offers warranties.
Service All-Stars Plumbing Heating and Air offers the following services: Residential & Commercial Heating, Air Conditioning, HVAC Maintenance, IAQ, HVAC Service, Installation, HVAC Repair, Insulation, Plumbing: Water Heaters & Water Softeners, water purifiers
Portable A/C units, Wall/Window Units
Contact information
17620 Bellflower Blvd A116, Bellflower, CA 90706
http://www.serviceallstars.net/Service hours
Sunday:
ClosedMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 4:00 PM