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Expert Carpet Care Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

You have made an investment in the quality of your home’s interior. Keeping carpet and upholstery clean is the key to getting the most from your investment. Our job is to provide this cleaning service professionally and to ensure your peace of mind. Your home is in competent and capable hands. Our service goes beyond just cleaning. We make sure your entire experience with Expert Carpet Care and Expert Rug Spa working in your home is an enjoyable one. Please don’t hesitate to call if you have any questions or you would like to make an appointment.

Business highlights

36 years of trusted experience

Services we offer

Oriental Rug Washing, Carpet Cleaning, Carpet Repair/Spot Dying/Pet Treatment, Upholstery Cleaning/Protecting, New Pad Sales, Tile and Grout Cleaning - Ceramic and Stone, Floor Striping/Waxing/Polishing, Wood Floor Cleaning.

Services we don't offer

Carpet Sales/Installation, Water Damage/Restoration, Rug Repair,

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-200 of 201 reviews

Barry B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all carpets in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Expert Carpet Care Inc.
It's our pleasure to serve you!

Mike D.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Response from Expert Carpet Care Inc.
Nice working with you!

Kareem A.
10/2015
3.0
ceramic tile
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$49

Response from Expert Carpet Care Inc.
Dear Mr. [Member Name Removed], We are sorry to miss you. You made a "Big Deal" Water Damage Inspection purchase on July 4th, a closed holiday for our company. We replied back to you on our next business day asking for a phone contact number to set up an inspection, but never heard back from you with this information. This Big Deal purchase was not for "Ceramic Tile" cleaning.

Theresa H.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I bought a deal for $49 for a mold inspection but paid $120 extra for carpet cleaning in 3 rooms.
Rating CategoryRating out of 5
Yes, I recommend this pro
$169

Response from Expert Carpet Care Inc.
We appreciate the opportunity to help you!

Suzanne S.
07/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

Response from Expert Carpet Care Inc.
Thank you for the review. Let us know if there is anything else we can do.

aubrey P.
06/2015
5.0
.
Description of Work: Checked for water leak in house. They found it and have to wait for insurance to approve it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Expert Carpet Care Inc.
Thank you for the review. Let us know if there is anything else we can do.

Khoi D.
06/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Expert Carpet Care Inc.
Thank You. See you next time

Valerie F.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets and did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Carpet Care Inc.
Thank you for your business. Please let us know if we can do anything else for you.

Donald B.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Vacuum, clean, rinse and apply Scotchguard to the following: |Library (168 square feet) |Office (98 square feet) |Guest room (110 square feet) |Master bedroom (152 square feet) |Living room (299 square feet) |Since we had used them before, we got a $50 discount, so the full price was $496. |We will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$446

Response from Expert Carpet Care Inc.
Thank you for allowing us the opportunity to clean for you. Please let us know if there is anything else we can do.

Liz F.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned our carpet. Our serviceman was very professional, removed his shoes before coming into our home. He was polite and described everything before he began. I will use them again. Very happy with the service we received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Expert Carpet Care Inc.
Hi [Member Name Removed], Thank you for your review we are pleased to know you are satisfied with our service! It's been a pleasure serving you.

Bruce L.
12/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: They cleaned our entire carpeted area of our house, including area rugs. Prices were fair, and Craig worked with me to reduce the final cost. They provided extra 'booties' to wear to protect the work they had done. The quality of work was excellent, and, most importantly, my wife was impressed!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Expert Carpet Care Inc.
Thank you for all your kind words [member name removed] we look forward to working with you again!

Gordon Z.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Expert Carpet Care Inc.
Thank you for your business!

J Z.
10/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: We've, happily, used Expert Carpet Care previously to clean the rugs in our home. This review is for carpet cleaning in our Leisure World property. | |The tech arrived as promised and was very courteous. He surveyed the job and began work immediately. He did a very nice job cleaning our off-white carpet. My only complaint is that he cleaned around the bed and dresser instead of moving them. I explained that we were moving new furniture in and this may cause a problem, he told me that he would come back to clean this area if it was a problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from Expert Carpet Care Inc.
Thank you for all your kind words, we are happy to hear the carpets came out great. We look forward to working with you again.

Janet P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Our carpet cleaning was outstanding. We were very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Expert Carpet Care Inc.
It's been a pleasure serving you!

George S.
11/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were good, prompt, and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Carpet Care Inc.
Thank you for your feedback!

Dave D.
10/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We hired them to clean the carpets. They did a fine job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Expert Carpet Care Inc.
Thank you for your business!

John M.
04/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpet. The experience was wonderful. They did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Judi T.
03/2013
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: Cleaned the carpet of of empty bedroom and was able to reduce the appearance of an existing stain that previous cleaning company was not able to get out. Then cleaned 2 other bedrooms, den and living room (had to work around furniture). Due to the distance from their place of business to my home there was a minimum fee, but I can honestly say that Jim did everything he could to help me get the full use of that "minimum fee". He was very professional as was the person answering the office phone and doing the scheduling. I was on a time crunch as funiture for the empty bedroom was on the way and they did everything possible to get to me quickly. Often, you are a woman alone, when workers come to your home. Jim was friendly, professional and I felt completely comfortable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Deborah W.
09/2012
4.0
carpet cleaners
  + -1 more
The service turned out just fine.
Description of Work: They provided carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Expert Carpet Care Inc.
Thank you for the review! Let us know if there is anything else we can for you.

Sheila G.
08/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Professional, prompt, excellent service
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul E.
08/2012
5.0
carpet cleaners
  + -1 more
great
Description of Work: cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dennis V.
07/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
Description of Work: The Expert Carpet Care service man showed up early in a clean uniform and got started right to work.. He did an outstanding job on the carpet , getting out paint spots that we didn't think would ever come out using a carpet cleaner. He also cleaned the linoleun in the kitchen that I thought would have to be replaced because it looked so worn. Any other rentals that I have that need carpet and floor cleaning I will be calling Expert Carpet Care again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Response from Expert Carpet Care Inc.
Thank you very much... We look forward to serving you again soon!!

James C.
06/2012
5.0
carpet installation, carpet cleaners
  + 0 more
See above--it went extremely well!
Description of Work: They did work for us on 3 different occasions. First, they did a carpet repair. The wall-to-wall carpet had to be displaced due to a plumbing problem. Expert Carpet Care sent George over to repair it, and he completed the work in short order for $65.00. The second job was to clean the carpet throughout our 3200-square foot home. This cost $635. The men who did the work for very thorough and professional. They took care of moving the furniture, protecting it from the cleaning process, and then moving it back. We were amazed that they got all of the furniture back into its original locations. Turns out that they took photos of the rooms before moving the furniture. Clever! The third job was to do some spot cleaning just before we moved out of our house (in June 2012). We had made a couple of black marks on the carpet after it had been cleaned. Their usual policy is that their minimum carpet cleaning charge is $225, but they did this job for $125. These guys are great, and I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jenay M.
06/2011
5.0
carpet cleaners
  + -1 more
well
Description of Work: Great customer service & quality! I called for an estimate, which was happily provided, and they ended up picking up my floor rugs the same day! While they do onsite cleaning, due to accessibility issues, they took my very large floor rugs back to their warehouse for cleaning. The pick up service was so reasonable & they did a fantastic job! Highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steve O.
06/2009
5.0
carpet cleaners
  + -1 more
Went well.
Description of Work: Carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

10139 Flora Vista Street, Bellflower, CA 90706

http://expertcarpetcare.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile

FAQ

Expert Carpet Care Inc. is currently rated 5 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Expert Carpet Care Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Expert Carpet Care Inc. offers free project estimates.
Yes, Expert Carpet Care Inc. offers eco-friendly accreditations.
No, Expert Carpet Care Inc. does not offer a senior discount.
No, Expert Carpet Care Inc. does not offer emergency services.
Yes, Expert Carpet Care Inc. offers warranties.
Expert Carpet Care Inc. offers the following services: Oriental Rug Washing, Carpet Cleaning, Carpet Repair/Spot Dying/Pet Treatment, Upholstery Cleaning/Protecting, New Pad Sales, Tile and Grout Cleaning - Ceramic and Stone, Floor Striping/Waxing/Polishing, Wood Floor Cleaning.
Carpet Sales/Installation, Water Damage/Restoration, Rug Repair,

Contact information

10139 Flora Vista Street, Bellflower, CA 90706

http://expertcarpetcare.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM