BLT Cleaning Service

Here is the review I text her. Crystal, I will give you a review directly, instead of with the service, to give you a chance to raise your self-awareness. 1. You are slow as ****. You were in the bathroom forever. 2. You are lazy. You were in the bathroom forever, and you didn't even bother to clean around and behind the litter box. 3. You are an *******. You used my mop, then put it back on the shelf wet, which will **** up the shelf. 4. You are blind. You did a **** job mopping the floor. 5. You have no concern for quality servicd. You cleaned the coffee table by wiping the table and OVER the mat, instead of removing the mat to clean the table. 6. You used cheap, disgusting, cleaning products. My place now smells like a ******* urinal. 7. The living room mirror looks worse than before you touched it. 8. The refrigerator looks worse than before you touched it. 9. You were almost 2 hours late, said not to worry, and promised you'd hook it up, and do a great job. That was a lie. Instead, you did half-*****, zero ethic, service. 10. You showed me you can't be trusted, by following up with an inqury about a personal item you saw in my bedroom, showing me, not only you are aware of personal items in my place, but also that they may have value to you. 11. You cheated me on time. Taking things out to the car in the middle of service, and telling me you would call me to come back in, showed me that you planned on taking longer than you should, and/or planned on doing something you didn't want me to see. I tipped you because you seemed like you needed it. Your work is the worst I have experienced.

HORRIBLE! I contracted with BLT cleaners to clean my home. The cleaner showed up 15 minutes late and immediately began to moan and groan about having bad sciatica, I felt for her as I have had it myself. I proceeded to explain what needed to be done in great detail and she began working, all the while moaning, groaning, and crying in pain about her back. I asked if she was ok to continue and she said yes. Ihad an appointment, so I left a check to pay her and I left. An hour or so later I received a text that she would only accept cash, no other form of payment, and also left 40 minutes early. I also received pictures of the DISASTER she left behind. I returned home to find the granite and wood floors completely streaked and sticky with some sort of solution. The stainless steel appliances looked like someone smeared something on them, the glass surfaces, that were touched, as many were not cleaned at all, were also all smeared. There was a layer of water in our bathroom trash can???? And wet towels left on doorknobs. I could go on and on but you get. INEPT! I contacted the "company" immediately and to make a very long story, and text chain short, the only option I was given was for the same person to come back and fix it. I told them I would like someone different as this person was obviously not qualified to do the task or she would have done it right the first time, and was told in no uncertain terms that this was their "policy" and that's all they would do. They even went so far as to have her call me to apologize. WHY??? We exchanged many other texts where i asked them to make it right and send someone else, and was told that I was being condescending and not to tell them how to run their business. If you're even THINKING of hiring this scam of a company…..DON'T. I spent 2 hours cleaning their mistakes, and guarantee you will too! Save your money! They are obviously amateurs and will most likely be out of business soon if this is the Level of service they deliver.

The one who went to my place ignored my instruction, I told her that there's the most important room to be completely cleaned.. I was hoping that she'll do that first but she had her own plans. She cleans her own way. She told me that she will do the other rooms first until she didn't have enough time to clean the most important room. So I contacted the manager that I need a cleaner to come back to clean the other room and I'm willing to pay but the manager refused. I sent a long detailed email but he didn't respond.

unknown

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