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Heart Plumbing

Plumbing, Drain Cleaning, Natural Gas Lines,

About us

Heart Plumbing is a family owned and operated business that has served the High Desert for 25 years. Heart Plumbing also has four licensed plumbers on staff and many dedicated workers that have been serving the community for many years. Heart Plumbing is "the only plumber with a heart" and is also willing to work financially with customers.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heart Plumbing is equipped to handle every basic households plumbing needs such as snaking, drain cleaning, septic repair and pumping, plumbing repair and remodeling, water heater installation and repair, heating and cooler repair and installation, re-piping, water and gas leak detection and repair, hose bib and sprinkler repair and many other domestic services. Heart Plumbing also services commercial businesses with options such as backflow testing and repair and septic pumping.

Services we don't offer

Heart Plumbing does not install or repair appliances or repair air conditioning units. We also do not do electrical work or carpentry.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.416 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.2
responsiveness
4.0
punctuality
3.9
Showing 1-16 of 16 reviews

linda P.
05/2022
5.0
plumbing
  + -1 more
Once again Excellent service, excellent , professional, job done by Calvin, thank you so much.
Description of Work: Unplug bath drain and toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

John R.
11/2020
5.0
plumbing
  + -1 more
They were very professional. I trust them. They do an honest good job.
Description of Work: They do plumbing works for me. They fixed my drain.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary_John W.
03/2016
5.0
plumbing
  + -1 more
Went without any major problems. Heater was attached to a water soft machine, one of the connectors broke and they bdid not have one, had to order and return to fix. This did not cause any problem, a bypass was made, and the heater was able to be used.
Description of Work: Removed and installed a new water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

Martin F.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired the main water line. They were very quick to respond and were very honest.
Rating CategoryRating out of 5
Yes, I recommend this pro

Leon P.
11/2015
3.0
plumbing
  + -1 more
We had to call in an emergency because a different contractor had replaced the toilet. The next day we found a puddle around the toilet and because it was leaking before the shut-off valve we had to call Hearts. The plumber did a good job replacing the valve and the faucets. I always call Hearts if I need a plumber.
Description of Work: Replaces some valves on a toilet and replace 2 sink faucets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$274

Brandi H.
06/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$77

Ariel V.
08/2014
3.0
plumbing, gas leak repair
  + 0 more
He demanded payment with out finishing his work!! I asked for a credit. the scope was to install gas line to a stove, Drierand a water heather ready to install the appliances, he came back with air pressure test only with no shut off valves or reducers to fitt the valves..... I waited for his crew to show up to complete the scope he never even call to let me know that he wasn't coming, therefore I completed the scope and ask ask for a credit. of 147.00 materials and labor to what heis office response was ththe could it done it in half hour and 6 dollars in materials I have receipts from home depot any way not much more to said will not ever use his services ever again!!!!!
Description of Work: Did not show up the day he was schedule and when they finally showed up the work was incomplete I have to to get teh work done with some one else, Dennis change the quote, I did not received a written quote and He change the scope of work too allegedly to what we agreed to. Really a plumber that refuses to pull a permit and deal with inspections and does not finishes the work.!!!!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$890

Response from Heart Plumbing
Mr. [removed member name] accepted a verbal contract, which is common. He then called back after verbal contract and attempted to move water heater indoors to an illegal location. He changed his mind when an increase in cost was discussed. He agreed to purchase the permit himself, he did not want to pay me to get it. Are you really a contractor sir? Job was performed in six hours plumber/helper as bid. Passed inspection by city, this was our agreement. My office called Mr. [removed member name] repeatedly to finish the water heater 36" from meter as we agreed. He forgot his checkbook when cornered on site. Mr. [removed member name] proceeded to move the water heater ten more feet on his own, which has not been inspected by the city. He has yet to pay one cent of his bill. Sound familiar? I would not work for this person again. However, he was very friendly until it was time to pay his bill. D+

Brandi H.
04/2014
5.0
plumbing
  + -1 more
I called in the morning around 9:00am and I had a plumber at my house by 10am. Prompt professional service. They were extremely fast and efficient!
Description of Work: Repaired a leak under our sink. Replaced pipes underneith.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Carol L.
03/2014
5.0
plumbing
  + -1 more
It was an emergency and they came quicker than I thught they could, fixed the pipe and even made helpfull suggestion to make another break less likely
Description of Work: Emergency broken pipe repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Richard A.
02/2014
5.0
plumbing
  + -1 more
Service techs came in and evaluated the problem. They called the problem into the home warranty company, and after they got approval,they repaired the problem within minutes. It took less time to repair that it took to approve the repairs.
Description of Work: Plumbing stoppage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

anthony B.
12/2013
5.0
plumbing
  + -1 more
I called at about 1030am they told me they would be there after 12pm. I waited until 530 to call again because they hadn't showed up yet. They said they would be there as soon as possible. They showed up just after 6pm. The repair job only to 20min. They also insulated the pipe so it wont happen again. All in all it was good service. I'd call them again.
Description of Work: Repaired a broken pipe due to freezing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$80

Michael A.
08/2013
5.0
plumbing
  + -1 more
good service
Description of Work: fix the bathroom

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Brandi H.
08/2013
5.0
plumbing
  + -1 more
We have had tons of work done by Heart Plumbing. From a simple snaking to major pipe burst repairs. They have always been prompt and have let us make payments on large repairs. He really is the only plumber with a heart. He takes time to get to know our family. I have always received excellent service from this company and I refer them all the time to my friends and family. They are a 24/7 company and have even come out late at night for a burst pipe we had. I highly recommend this company!!
Description of Work: Fixed an old cooler valve stem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Thomas S.
08/2013
1.0
plumbing
  + -1 more
He came over four hours late made rude comments behind my back needless to say I did not give him the job
Description of Work: Gave estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Response from Heart Plumbing
Mr [Removed member name], While it is true I did arrive later in the afternoon, it was because Mr. [Removed member name] said he would be working all day at this address, at the same time making sure the estimate would be FREE. He said the time was not important. Upon arrival, customer pulled out boxes of fittings, tools and pipe which he had already purchased, guess he forgot to mention that part. He then proceeded to instruct me on how the job should be done. I though I was the doctor and he was the patient, I was wrong. I asked him where he wanted a pipe and he cursed me worse than I've ever experienced, yelling profanities into the street as I quietly walked to my truck. I would not work for this person, ever. Mr. Heart

Lesley T.
04/2013
5.0
plumbing
  + -1 more
They go the extra mile to make sure the work is very good.
Description of Work: We have used them for years. At one point our water heater burst and it was one day out of warranty. The people that own the company took the time and effort to contact the water heater company and get them to extend it one more day so it was still under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily G.
02/2012
1.0
plumbing, septic tank
  + 0 more
He was really rude. He basically told me that he wanted to get my money and get out of here. We had him come out twice to fix the problem. He did not even clean up the mess. The office staff was nice and let us use a payment plan.
Description of Work: We got our septic tank pumped.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

    Contact information

    P.O. Box 1090, Barstow, CA 92311


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Natural Gas Lines,
    Septic Systems,
    Sewer Cleaning,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Heart Plumbing is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Heart Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Heart Plumbing does not offer free project estimates.
    Yes, Heart Plumbing offers eco-friendly accreditations.
    No, Heart Plumbing does not offer a senior discount.
    Yes, Heart Plumbing offers emergency services.
    No, Heart Plumbing does not offer warranties.
    Heart Plumbing offers the following services: Heart Plumbing is equipped to handle every basic households plumbing needs such as snaking, drain cleaning, septic repair and pumping, plumbing repair and remodeling, water heater installation and repair, heating and cooler repair and installation, re-piping, water and gas leak detection and repair, hose bib and sprinkler repair and many other domestic services. Heart Plumbing also services commercial businesses with options such as backflow testing and repair and septic pumping.
    Heart Plumbing does not install or repair appliances or repair air conditioning units. We also do not do electrical work or carpentry.

    Contact information

    P.O. Box 1090, Barstow, CA 92311


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed