Urner's Appliance Repair

They are so lucky you can't reply with a 0 Star. Urners is a terrible company that make false claims they claim to save you money only thing true about that statement is they will screw you over to save themselves and their company money they do not care about their costumers and will go to extreme lengths to get out of doing their jobs laziest company ever!!! I will never recommend them or give them any business ever again. My Whirlpool front loading washing machine one almost a year old and started showing an error code I had a warranty with Urners I called them to have someone come look at it. When I called and tried to get someone out to fix it they tried to tell me my warranty was no good I had even paid for the 5yr extended warranty as well when I called back and spoke to a different person they told me my warrant was good for another week then the phone disconnected when I called back again and told them what was going on and tried to get someone out they tried to schedule me outside my warrant they tried to schedule me 2 weeks out the date which was a week out and a few days and when I asked to speak to a supervisor I was able to get someone out when he did show up he here for 10mins said he had to get a part and left its now been 2 weeks since the repair guy came and said he needed a part since then no calls no arranging of an appointment nothing. So in all its been almost a month, my washing still doesn't work and when I called they claimed it was dirty and the ticket was closed the day of the arrival of a tec. I said why did he tell me he needed a part and leave and never said anything they gave no answer. She gave me a phone number to a company they use to do repairs. This has been far the worst experience I have every had with a company will never use this crappy untrustworthy company save yourself the time, money, and headache and just go to a legit company. Don't waste your time and think your SAVING MONEY. Thanks a lot Urners what a JOKE!

They weren't able to fix it because it would cost more to fix it than it was for me to buy a new one so they temporarily repaired it so it is working right now, but it won't work for long. He did a really good job.

On Tuesday I called Urners needing a dishwasher repair job. They said a man can't come out til Saturday (4 days wait). On Saturday, he called early A.M. to tell me he'll be out between 1:00 and 4:00. He arrived at 3:30. He looked at the dishwasher, maybe 10 minutes and said he thought it might be the heating element, but he wanted to see if there's a recall on it, so i can get it repaired for free. He said he'd call Monday and let me know. He called Monday and said there's no recall (why am i not surprised!). He said he can't come out until Thursday or maybe Friday. That's 10 days from my initial call! He did not seem like he wanted to work on the dishwasher right from the start. I decided to call someone else since he didn't seem very eager to help. I called another company, and they were out the next day. .

They sell furniture there too. They are a pretty good company.

They were really good. We had some problems and they came out and fixed them. It was a really high quality stuff in it. It was really worth it.

He told me the charge was 80.00 to come out. He said I needed a new electrical starter on the machine. I told him I could just wiggle the plug and that was not a problem. He also said I needed a new pump which I had just replaced as well. They tried to charge me for about 300.00 just to fix it. After hearing this estimate I told them to forget it.

They would show up whenever they told us they would, if they were going to be late they would call and let us know. They were very hard working and they were very responsive and they were a very honest company.