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Stanley Steemer

Carpet Cleaning, Water & Smoke Damage

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

Reviews

3.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
22%
2
11%
1
22%


Rating CategoryRating out of 5
quality
3.4
value
3.6
professionalism
3.3
responsiveness
3.7
punctuality
3.9
Showing 1-9 of 9 reviews

Kenneth S.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Pablo C.
05/2016
4.0
carpet cleaners
  + -1 more
We think their price is fair. They are always here on-time.
Description of Work: We used Stanley Steemer for carpet cleaning. We paid $99 for the hallway and living room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Helen D.
06/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets. Spots came back up quickly, the carpet was so wet it took 3 completed days to dry, and the attitude was unacceptable, seemingly angry that he had to do this job, complaining and sullen.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$250

debbie D.
09/2012
1.0
carpet cleaners
  + -1 more
badly !
Description of Work: first they were late , then they had terrible attidudes and rude , when they were done , they leftt it almost sopping wet . i have used them before but always got great service and a decent job , i do t know what happened , but i wil never ,,, never , use them again .! you couldnt even tell it had been cleaned .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$105

Candelario S.
07/2012
3.0
carpet cleaners
  + -1 more
I wouldn't recommend them. They are supposed to be professional restoration specialists. When they came out they said they would clean the carpet. I they had been upright professionals they would have told me to hold off on cleaning the carpet until the damage was accessed by the insurance company; but instead they cleaned the carpet and took our money. When our insurance company came out they told us it was a waste of time because they were going to replace our carpet. Ultimately, the insurance company paid for it but I thought Stanley Steemer were inappropriate and didn't help me out when they should have. They should have asked more questions and not just take the money and do their job.
Description of Work: Stanley Steemer cleaned our carpet after we had some water damage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$274

Sheila S.
07/2012
5.0
carpet cleaners
  + -1 more
I’ve used them several times and they cleaned my carpet beautifully. Professional companies use them also.
Description of Work: I’ve used them several times and they cleaned my carpet beautifully. Professional companies use them also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Amy B.
06/2012
5.0
carpet cleaners
  + -1 more
Very good experience. They showed up when expected, went over problem areas multiple times. Very friendly and nice.
Description of Work: Carpet steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Francesca S.
07/2011
1.0
carpet cleaners
  + -1 more
They came on time and took a lot of time noting problem areas including a small wrinkle by the fireplace. When they were done they left a huge wrinkle between the bedroom and sitting area right in the walking path. They refused to fix it noting that there had been a small wrinkle by the fireplace (no where near the one in question). They finally said they would send someone else out to fix it for an extra $75. I reported them to the BBB and after some time the BBB reported that Stanley Steemer refused to reply. I would never deal with these people again. I did have another company fix the wrinkle as I felt it was a tripping hazard and had to pay them $75., but I wasn't going to pay Stanley Steemer for something they caused.
Description of Work: They cleaned as promised, but they caused a large wrinkle in the doorway between the bedroom and sitting area.

Rating CategoryRating out of 5
value
4.0
punctuality
3.0

$75

Rebecca L.
12/2008
2.0
carpet cleaners
  + -1 more
I have not been impressed at all. They are way too expensive for what they do. They were on time and they definitely were professional. The people were nice.
Description of Work: They cleaned the carpets in our house. They did not do a very good job on our carpets. All the spots are already back. I had used them once before and they didn't do a very good job that time either.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


    Contact information

    1012 Black Gold Rd, Bakersfield, CA 93308

    www.stanleysteemer.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    Stanley Steemer is currently rated 3.2 overall out of 5.
    No, Stanley Steemer does not offer free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

    Contact information

    1012 Black Gold Rd, Bakersfield, CA 93308

    www.stanleysteemer.com