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Sears Appliance Repair

Appliance Repair, Appliance Sales and Installation, Water Heaters,

About us

Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”

Business highlights

69 years of trusted experience

Services we offer

Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.9
responsiveness
4.3
punctuality
5.0
Showing 1-8 of 8 reviews

Kathryn S.
09/2018
5.0
appliance repair
  + -1 more
Repairman was very nice, polite. I wouldn't hesitate calling Elite again. Unfortunately the oven was older and the cost of the repair was expensive. Decided to purchase new appliance.
Description of Work: Fix my oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Barbara S.
03/2018
1.0
appliance repair
  + -1 more
They came, diagnosed and left with a return appointment in 2 weeks because they did not have the part. They charged me for the diagnosis and the part. The day before the next appointment I got an email asking if I had received the part. It went straight downhill from there. The part was pack ordered for 6 or 7 weeks. I spent days on the phone trying to get a refund for the part and canceling the service. The staff I spoke to only had the same canned responses to my issue. My call was transferred many times and I was given other numbers to call with the same result. I finally got someone to say the service was canceled. I ordered the part elsewhere and got it installed the next day by someone else. I disputed the charge. I never got a confirmation email regarding the cancellation. Two weeks later the part was delivered. I couldn’t get any info about returning it. I then get a call a week ago about returning it. Am supposed to be notified today, the results of that. The frustration in the lack of communication and the canned responses were the worst I have ever expierenced the disputed charge is still open and so far no attempt has been regarding a refund.
Description of Work: Replace oven control unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Liliana A.
12/2017
5.0
appliance repair
  + -1 more
Speedy repair. Dishwasher was not turning on and technician figured out the problem quickly and fixed it.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Justin L.
12/2017
3.0
appliance repair
  + -1 more
The washer was going to be nearly as much to repair as it would be to replace. The repair man spent an entire hour browbeating me about warranties after I declined multiple times.
Description of Work: Needed my washer repaired

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Cindy W.
09/2016
5.0
appliance repair
  + -1 more
They did a very good job, he was very thorough.
Description of Work: I use Sears Home Services for large appliance repairs. My ice maker was broken and so, I know I had a dishwasher too issue. He did the refrigerator so it was a ice maker issue and he just bought a part and fixed it but he spent a lot of time and tore the whole thing down and put it back in so I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$190

Stacey B.
08/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stacey B.
08/2016
5.0
appliance repair
  + -1 more
They were very good.
Description of Work: I think they did my dishwasher. They had to replace a part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leslie H.
08/2016
5.0
appliance sales
  + -1 more
Seamlessly. Happily recommend.
Description of Work: Delivered and installed electric dryer, hauled off old dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Water Heaters,
    Appliance Repair - Small,
    Heating and Air Conditioning,
    Gas Grills,
    Garage Doors,
    Camera Repair

    FAQ

    Sears Appliance Repair is currently rated 4.3 overall out of 5.
    Sears Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sears Appliance Repair does not offer free project estimates.
    No, Sears Appliance Repair does not offer eco-friendly accreditations.
    No, Sears Appliance Repair does not offer a senior discount.
    No, Sears Appliance Repair does not offer emergency services.
    Yes, Sears Appliance Repair offers warranties.
    Sears Appliance Repair offers the following services: Appliance repair - cooktops, microwaves, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, ranges, range hoods, refrigerators, ovens, stacked laundry, trash compactors & washers.