I did a self build and hired Phil from a referral from Ande's Pools. First off Ande is awesome. I do recommend him if you need a contractor. Phil seemed like a nice enough guy, I guess. We set the date for my pool to get plumbed and his crew out to install. The plumbing part took a couple days but he never ordered parts that I needed. It took almost two months to install my shear descents and over 3 months to get the lights to work properly. I paid this guy 10% over the price for the equipment and the "warranty and service" BS. All I get is a run around over and over. He charged my $500.00 for a trench for one low voltage yard light. The trench is 50 feet long. He told me to buy a light and wire and he would do it, really? I waited 8 months to install the lights, never happened. He sent a schematic of the panel. Gee thanks, I can look at the panel and get that. I am no electrician, but I can read. I could have already run the wire and connected the lights, but it is the principle of it all. I paid too much money for that and I wanted him to do it. I think he did a rush job on my pool and did crappy work. You can never call him. He might get back with you months later and tell you how busy he is. I would never hire him again, ever. I am Godly man an very trusting. I should have done a better background check and found a honest plumber.
Description of Work: Plumbing my pool
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$13,000
Jared S.
03/2014
1.0
pool cleaners
+ -1 more
This was an awful experience. He started out ok but then the pool became filthy and overgrown with algae and my son and I received mild skin burns and irritation after swimming. Phil was unreachable by phone for weeks on end. I called another friend in the industry who came out and confirmed that Phil had treated my chlorine pool with salt chemicals as if my pool was a saltwater pool - it's not! The pH was way off and not safe for human use at that point. This kind of service is awful, dangerous, and a hazard to your health - would not recommend at all.
Description of Work: The local leslie pool store recommended him for weekly pool service and maintenance
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Pyrenees Pool & Spa is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Pyrenees Pool & Spa accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pyrenees Pool & Spa does not offer free project estimates.
Yes, Pyrenees Pool & Spa offers eco-friendly accreditations.
No, Pyrenees Pool & Spa does not offer a senior discount.
No, Pyrenees Pool & Spa does not offer emergency services.
Yes, Pyrenees Pool & Spa offers warranties.
Pyrenees Pool & Spa offers the following services: New construction and remodels, variable speed energy efficient pumps, salt water, tile cleaning, new equipment, all pool repairs