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KIDWELL BROTHERS CARPET CLEANING

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

IICRC CERTIFIED COMPANY. Owner operated since 1988.

Business highlights

36 years of trusted experience

Services we offer

Carpet Cleaning, Furniture Cleaning, Tile and Grout Cleaning, Tile & Grout Sealing, Oriental Rug Cleaning

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.075 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 75 reviews

JoAnne H.
09/2016
5.0
carpet cleaners
  + -1 more
Once again, Kidwell Brothers did an outstanding job. Old carpets are clean and look years newer. I always appreciate their courteous and efficient work!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura S.
09/2016
5.0
carpet cleaners
  + -1 more
Very well! Kidwell Brothers always does an excellent job, and are always kind and courteous.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

jeff H.
08/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Eric did an excellent job! My floors look amazing. Very professional and courteous. Highly recommend Kidwell Brothers Carpet Cleaning.
Description of Work: carpet and tile cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
08/2016
5.0
carpet cleaners
  + -1 more
I've used them for years. It has turned out excellent. They do a great job, their price is reasonable and they are always on time.
Description of Work: I'm just having my carpet cleaned right now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
08/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Love that they are on time, do a wonderful job and my carpet dried in record time.
Description of Work: I had my carpet cleaned in the living room, two bedrooms, and our hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

vicki Y.
07/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
excellent job! very polite and trustworthy! quick and on time!
Description of Work: cleaned carpet and big rug in front of fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

David C.
11/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have been using Kidwell Brothers Carpet Cleaning for almost 20 years, in two houses. We have never been disappointed. Eric is very meticulous to take care of our home. His work is high quality. We have a lot of people and animals moving through our home, and we get our fair shares of stains and spills on the carpets. Let's just say our house is well lived-in! Eric is always able to remove the stains and make the carpet looking good as new! Kidwell Brothers is always on time, priced-fair, and delivers quality service.
Description of Work: Cleaned our carpets throughout the house. We've also used Kidwell Bros for upholstery cleaning. Lots of kids, lots of animals, lots of stains on the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Irene L.
10/2015
5.0
carpet cleaners
  + -1 more
They are able to fit me in their schedule with an appointment soon after the day I call. They come on time every year. They do a quick and professional job. They are always friendly. I have never been disappointed with their service for 17 years.
Description of Work: The provider cleaned all the carpet in our home with the exception of one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from KIDWELL BROTHERS CARPET CLEANING
Thank you for being a great customer through the years . We appreciate your business , its customers like you that allows us to continue to provide good service. We look forward to meeting with you tomorrow. Have a great Day :O) Your friends Eric & Yolanda

Ramy A.
07/2015
5.0
carpet cleaners
  + -1 more
Excellent work, and very friendly. I used them before and will definitely use them again.
Description of Work: The provider cleaned the carpet at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from KIDWELL BROTHERS CARPET CLEANING
There's an old saying," White carpet and children don't mix!" Actually I just made that up, but it is true. Your carpet cleaned up beautifully, even I was amazed. I always try to amaze people with my carpet cleaning. Why do I try to amaze, because it puts a smile on their face. I hope it put a smile on your face when you saw your carpets. You have a very nice family and I thank you for trusting me to clean your carpets.

Patricia D.
07/2015
5.0
ceramic tile
  + -1 more
It was wonderful. He was great. The price was reasonable. I would absolutely use them anytime I need it.
Description of Work: We used them. He cleaned my tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KIDWELL BROTHERS CARPET CLEANING
Over the last 5 years alone, sales of hard surfaces has increased by 30%. Tile is one of those surfaces, so we do a lot of tile cleaning these days. I really appreciate you mentioning it in your review. One of the most difficult and labor intensive things a homeowner can do is clean their tile. Once tile and grout get dirty it is almost impossible to clean manually. I hear stories from homeowners that say they have spent several days on their hands and knees scrubbing with a brush trying to clean their tile and grout and it still looks bad. Or they will give up, only cleaning part of the tile because it is so labor intensive. One of my customers said her and her son spent a whole day cleaning the kitchen and dining room and didn't even get half way through the dining room. Her son finally asked her if Kidwell Brothers cleans tile, they called us. I cleaned it in two hours and the tile looked brand new. Thank you for your review and I look forward to seeing you in the future.

Donna C.
04/2015
5.0
carpet cleaners
  + -1 more
Great! Love Erik! We have been using him for 10+ years, he is honest, fair, dependable and good at cleaning hard stains!
Description of Work: Cleaned bedroom and hallways carpets and the kitchen chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Candice E.
02/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Excellent! The tile is like new and Eric even pulled out my refrigerator and cleaned behind it! Everything sparkles now!
Description of Work: Steam cleaned my tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Irene L.
11/2014
5.0
carpet cleaners
  + -1 more
Eric Kidwell has never let me down. I have been using him to clean my carpet for 17 years and have been very happy with his quality cleaning. I have brought up four children in this house, and over the years we have presented him with quite a challenge year after year, but Eric always comes through with flying colors. When he is done, our carpet is always beautiful, no matter what!
Description of Work: Clean carpet in living room and two bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from KIDWELL BROTHERS CARPET CLEANING
Thanks for your review, its always a pleasure coming to your home and cleaning your carpets.

Roger J.
11/2014
4.0
carpet cleaners
  + -1 more
Was on time, professional except on saying the carpet was cheap. If an opinion is asked fine but in this case was not. I have no issues with this carpet. I did call them up and stated I thought the price was too high and that the masterbedroom was missed. He offered too come back and cleaned it but at an additonal charge. I declined. They later called,several times, and said the cleaning would be at no charge; however being I was a new customer I believe Eric should have offered that instead of an addional charge in our previous discussion. I have checked with other carpet cleaning sevices and even with the $45 discount, Kidwell Carpet was higher. Eric did a great job on what was done except that I had asked that protection be placed on all of the bottoms of legs on my table, hutch and cabinet as they have metal on them and rust will occur if they stand in moisture. The table was only done. He did place protectors on my sofa and 2 chairs in the living room.
Description of Work: Cleaned 2 rooms carpet plus very small area in bedroom, missed the master bedroom due to a misunderstanding. . .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$265

Response from KIDWELL BROTHERS CARPET CLEANING
Thanks for your review.

Corinne N.
10/2014
5.0
carpet cleaners
  + -1 more
I will never hire anyone else other than Kidwell Brothers to clean my carpets. I was impressed from the very first contact by phone. Yolanda was extremely helpful with her instructions on how to prep pet stains for cleaning. Eric was very knowledgable, professional and friendly. They are definitely THE BEST. I HIGHLY recommend. Thank you Yolanda and Eric!
Description of Work: Cleaned family room and hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim C.
09/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
Kidwell has been around for quite awhile. Very professional and knowledgeable. Every time we have used them we have been happy with the results. We highly recommend and endorse using them for all your carpet and tile cleaning needs.
Description of Work: Cleaned carpets in four rooms and cleaned and protected entry way throw carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from KIDWELL BROTHERS CARPET CLEANING
Thanks for your review. It's always good seeing you.

Martha F.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
My couch looks great!!!! I followed his recommendation and am replacing the polyester carpet with a nylon carpet fiber. Eric is very knowledgable and has a fantastic reputation in his field. I will definitely call him in the future and recommend him to my friends!!
Description of Work: Eric came to my house to clean 1 1/2 yr old carpet and clean our couch. My newer carpet was not wearing well and Eric explained to me that I had purchased an inferior quality product (polyester). He told me that he could clean it but that I would still be unhappy with the overall condition of my carpet. I chose to just have him clean the couch and am replacing the carpet with a much better quality carpet. My couch looks great (2nd cleaning). Better job than the first cleaning. My initial impression of Eric's friendly, honest , professional service was confirmed when I went carpet shopping. He is very well respected in his field!!! Thank you Eric for your help!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from KIDWELL BROTHERS CARPET CLEANING
Hello [member name removed] Thank you for allowing us to service your furniture cleaning. We appreciate your business, please call us if you have any questions, also we will call you in approximate 1 year to see if you have any service needs. Thank You Again Eric Kidwell

Gerald L.
07/2014
5.0
carpet cleaners
  + -1 more
Did not move furniture which was not a problem. There was an Angie's list discount that reduced the final cost substantially. Was prompt and worked quickly but carefully.
Description of Work: Deep cleaned carpet that had not been cleaned professionally in several years. Took extra time and effort to clean six foot wide, fourteen step stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from KIDWELL BROTHERS CARPET CLEANING
Thank You for trying our service, we will plan to call you in 1 year to see how things are going with your carpets. Please feel free to call us if you have needs or have questions concerning maintenance with your carpet. We look forward to doing business with you in the future . Thank You again Eric & Yolanda Kidwell

Ruth T.
10/2013
1.0
carpet cleaners
  + -1 more
Took too long to get a call back as no one answered the phone so I had to choose another company as I was under some time constraints yo get the carpet clean.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from KIDWELL BROTHERS CARPET CLEANING
We apologize for not responding quick enough. Let me explain why. First of all very few carpet cleaning companies have someone to answer the phones full time because they are owner operated, except for a few franchise companies. So in most cases you might have to wait for a response for a few hours. In our case my wife has answered the phones 5 days a week for over 25 years. Unfortunately her mother had a massive stroke several years ago. Because my wife takes her bed ridden mother to dialysis on Tuesday and Thursday. She does not answer the phone on those days until 2-3 o'clock. I will say this, I feel blessed that we are in a position that my wife is able to take care of my mother in-law. I have over a 1000 regular customers and do hundreds of referrals every year. I won the Angies list Super Service award. Why, because of my work ethics and values. I don't appreciate a review full of F's when you have never used my services before. I work hard to keep my reputation at the highest level. Sincerely Eric Kidwell

Helen D.
09/2013
5.0
carpet cleaners
  + -1 more
My appointment was easy to set up, convenient for me, and included a special discount. He arrived on time, was a pleasure to e around, and completed the excellent carpet cleaning fairly quickly. I was given instructions of actions I could take in advance of the cleaning that helped even an "impossible" stain nearly disappear. My carpet has never looked better. I was called later to check on any problems I had seen/ensure my satisfaction. Kidwell's really is the best in town. By the way, the normal price is on a par with many other such businesses, and the extra cost was due to the need for carpet protection from my two mess-making dogs.
Description of Work: He cleaned my very dirty carpets better than anyone has in the past, He was efficient, very pleasant to deal with, and I would never hire anyone else to do my carpets in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from KIDWELL BROTHERS CARPET CLEANING
Hello [removed member name] ( Thank you again for trying our service,s . Remember refer your friends & family and they can recieve a 10% discount, and you will also recieve credit. We look forward to talking & meeting with you again. HAVE A GREAT DAY from Eric & Yolanda Kidwell

SHERI H.
04/2013
5.0
carpet cleaners
  + -1 more
I was very satisfied with Kidwell Brothers. Eric was very experienced in carpet cleaning and I love the results I got. I would use him again and recommend him highly.
Description of Work: Cleaned and deodorized my carpet. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from KIDWELL BROTHERS CARPET CLEANING
Thanks for your review I am happy that you were satisfied with our service.

Jack J.
02/2013
5.0
carpet cleaners
  + -1 more
Had pet stains. good instructions on what to do before they arrived.
Description of Work: Had pet stains. good instructions on what to do before they arrived.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from KIDWELL BROTHERS CARPET CLEANING
I appreciate your review. You may not know this but the way I do a urine treatment job was developed to save my clients money. I hated going into a house and charging 350.00 and up, way up, for just the urine treatment alone. You had to go out several times to the clients home which cost money. Time is money, not to mention the chemicals are specialized and cost alot of money. I,through trial and error developed the system of taking care of urine that I use today. Again thanks for your review, and I look forward to seeing you in the future.

Gerald K.
01/2013
5.0
carpet cleaners
  + -1 more
Did a very good job with state of the art equipment. Very satisfied . Would use again.
Description of Work: Excellent carpet cleaning job.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Neeru V.
10/2012
1.0
carpet cleaners
  + -1 more
She basically told me that she wasn’t going to give me the free estimate if they are not going to get the job the next day.
Description of Work: I would not recommend this company to anyone. No, they did not perform any services at my home. We did not get to that point. I called this company based on the reviews. I was put on hold twice. I heard her tell someone that she needed to hurry. I told her that I needed an estimate. We agreed on a time slot. I told her that I had tried to fill out an online form on her website but the website told me that the clients email was not correctly set up. I asked them to check on that because it would be faster to do it over email. She told me that she would check on the problem. I told her that this was a tenant occupied home. I told her if the price was right and they would schedule it they would be able to clean an empty house. She told me the estimate would come the next day. I explained again that she did not need to worry about the tenant as that was my responsibility. Then she told me that the cleaner would come the next day and do the work. I told her I could schedule it any day, why are you trying to pressure me. They told me that there was no point in them coming if they could not work the next day. I told her I had the right to obtain an estimate, why are you pressuring me to hurry? I will not go blindly into a contract. She continued to argue with me and I decided to submit a review on this bad customer service. My two choices were to have the estimator come to do the work the same day or guaranteed to do it the next day.

Rating CategoryRating out of 5
professionalism
1.0


Response from KIDWELL BROTHERS CARPET CLEANING
We as a carpet cleaning business always communicate with each individual customer in a very professional manor. We take quality time to make sure every question is answered that any customer may have. If a customer is in a rush or impolite, rude, we then have to make a quality decision to continue to do business with this type of customer. We have many happy customers, who trust our services , we are known for our honesty & have great integrity in our community . Thank You to all of our Loyal customers who have used our services for over 27yrs Sincerely Eric & Yolanda Kidwell

Audra D.
07/2012
5.0
carpet cleaners
  + -1 more
The carpets look great. Very nice people. Great work. They even sent me to Petco to pre-treat my carpet.
Description of Work: They cleaned the carpets and the rugs in my house. Huge area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from KIDWELL BROTHERS CARPET CLEANING
Thank you for your review, it was a pleasure meeting you and doing your home.
    • 1
    • 2(current)
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Contact information

304 Peregrine Ct, Bakersfield, CA 93309

http://www.carpetcleaningbakersfield.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

KIDWELL BROTHERS CARPET CLEANING is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

KIDWELL BROTHERS CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KIDWELL BROTHERS CARPET CLEANING offers free project estimates.
Yes, KIDWELL BROTHERS CARPET CLEANING offers eco-friendly accreditations.
No, KIDWELL BROTHERS CARPET CLEANING does not offer a senior discount.
No, KIDWELL BROTHERS CARPET CLEANING does not offer emergency services.
No, KIDWELL BROTHERS CARPET CLEANING does not offer warranties.
KIDWELL BROTHERS CARPET CLEANING offers the following services: Carpet Cleaning, Furniture Cleaning, Tile and Grout Cleaning, Tile & Grout Sealing, Oriental Rug Cleaning
Ask for details

Contact information

304 Peregrine Ct, Bakersfield, CA 93309

http://www.carpetcleaningbakersfield.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed