Floor covering sales and service. Kern Carpets accepts all credit cards and financing is available. Kern Carpets has a contractors license aswell as the installers.
Description of Work: They were supposed to come and repair a section of carpet that was destroyed by dogs - never came to do the work sold us some padding that is still on the closet floor
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kay P.
06/2014
5.0
carpet installation
 + -1 more
Paul, the carpet repair person, came on time, completed the small carpet repair (due to dog damage) that was at a doorway quickly (2 hours total) and with good results. Due to the location of the repair, at the edge of a large stretch of carpet the the small size, Paul matched the crossing pattern as well as he could, and made sure I knew that it wasn't matching for the entire patch. This was because the patch could not be stretched as the carpet had been when it was installed. I will use this company again for an upcoming tile repair or the next time I purchase carpet.
Description of Work: Replaced and repaired a small area of the carpet using a piece that I had leftover from the original installation. Carpet was damaged by a dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
WILLIAM M.
01/2014
5.0
carpet installation
 + -1 more
They were excellent all around. Very easy to work with. I recieved two reports letting me know the work had been done. The work had been done extremely well.
Description of Work: The patched up a carpet for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from KERN CARPETS
Thank you so much for your feed back. I am glad that we could be of service to you. Please let me know if we can do anything in the future. Rosie, Kern Carpets Inc
JACK W.
07/2012
4.0
carpet installation
 + -1 more
We had a stain in the dressing area. Paul figured out how to replace this stained area with carpet from a large closet. It looks fine now. We are happy with they job.
Description of Work: Paul cut out a piece of stained carpet and replaced it with a piece from a closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$175
Response from KERN CARPETS
I believe we gave an hour window for arrival and we thought we met that. Kern Carpets is very sorry if we were late. We strive to give excellant service on every job large or small. Paul did have to pull carpet form the closet and repair the vanity area. After it was installed it was noticed that the carpet from the closet also had a rust stain. The member had ask Paul to wait for his wife to get back home to see if she could remove the stain. It was decided to repair the carpet from the closet one more time. I am pleased that the member were happy with the results.
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Service Categories
Carpet Sales and Installation
FAQ
KERN CARPETS is currently rated 4.4 overall out of 5.
KERN CARPETS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, KERN CARPETS offers free project estimates.
No, KERN CARPETS does not offer eco-friendly accreditations.
No, KERN CARPETS does not offer a senior discount.
No, KERN CARPETS does not offer emergency services.
Yes, KERN CARPETS offers warranties.
KERN CARPETS offers the following services: Floor covering, carpet, wood, tile, laminate, luxury vinyl tile, and vinyl.