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GILBERT M WONG

3.0(
2
)

Home inspection, Architects

Reviews

3.02 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
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Showing 1-2 of 2 reviews
Paul H.
09/2013
5.0
home inspection
  + -1 more
Gilbert met me at the property and reviewed the subject work. He confirmed that some of the work done by the subcontractor would need to be redone. He also provided a recommendation for the proper replacement of the rafter. Gilbert is a very experienced and accomplished architect. I found his recommendations completely aligned with the building department and other construction resources.
Description of Work: I was required to do some reconstruction on a rental property due to termite damage. I needed an inspection on work that was done by the termite inspection company and their sub contractor. I also needed structural approval for a short rafter that I needed to replace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Denise W.
10/2011
1.0
home inspection, architect
  + 0 more
I had a new home built a few years ago that is deteriorating because of poor workmanship. Because of the severe overall condition of my home I'm anticipating seeking alternative professional services. Therefore, I wanted to get a report written up after an inspection by a professional in the home building arena. After speaking to Mr. Gilbert Wong in detail about my situation, what my circumstances were at present, Mr. Gilbert Wong agreed that he could assist me in achieving my desired outcome. Which was to simply do a visual inspection of the inside and outside of my home, and write a report that included all defects witnessed by himself. Mr. Gilbert Wong assured me that he was very experienced in his field of work, and could identify defects with home structures related to numerous causes. I was looking for a professional person who would perform as promised. This turned out to be the complete opposite of what I was anticipating after discussing my situation with Mr. Gilbert Wong, and what I was trying to accomplish. This has been a very stressful experience. I feel Mr. Gilbert Wong took advantage of me since I paid him the entire fee for his service the day he came to my home and did the visual inspection. I feel Mr. Gilbert Wong put little effort into this report because he had already received his fee before ever writing the report.
Description of Work: Mr.Gilbert Wong was hired to do a visual inspection of the inside and outside of my home for building/structural defects, and poor workmanship. This included a written report by Mr. Gilbert Wong of all issues at hand. Mr. Gilbert Wong came to my house on 07/28/2011, and did a visual inspection of the outside and inside of my home. Before leaving Mr. Gilbert Wong stated that I would be receiving a written report in the mail, and if he had forgotten anything in the report to contact him to let him know. I did receive the report, and there were multiple major issues that were not in the report. So I contacted Mr.Gilbert Wong on 09/16/2011 to talk with him about missing defects that were not in the report. Mr. Gibert Wong told me to call him back on Monday, 09/19/2011, to talk with him about my concerns. Mr. Gilbert Wong has failed to answer his phone calls from me, and has failed to return my calls after messages were left. If these missing home defects can not be added to the report, then this report is worthless to me. I now want a refund of my $300.00 that I did pay to Mr. Gilbert Wong on 07/28/2011, the day of the inspection of my home.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from GILBERT M WONG
She called me to see if I would be able to come to her home to provide a visual inspection of some ‘serious building and structural defects and workmanships that she was concerned about’. I explained to her over the phone that I would come and inspect her home and write a non-biased report based on our findings for $300. I went to her home along with a civil engineer and spent 3 ½ hours outside, inside and in the attic page assessment report consisting of 25 items of her concerns with explanations for each item. We do not believe her home is “full” of defects that are attributed to its construction. The workmanship is not of top quality, but we did not observed any obvious evidence of defects that would indicate that her house would be structurally unsafe. Her claims were that the floors, walls and ceilings were ‘opening up’ and that they had been ‘opened up’ in a matter of weeks, days and hours. We checked walls for plumb, floors for levelness, roof and attic leaks, etc. We found that the items of concern for her are of cosmetic and maintenance in nature except for the roof tile, electrical (GFI) and gas. Further investigation would require, as it was stated to her in our report the beyond the ‘observable’ methods to expose the structure and do test to verify construction qualities which would be extensive and costly by other professionals and/or the gas company to verify ‘structural’ defects. It is our opinion that her residence is ‘safe per code as when it was built’ except for the items noted. It appears she wants a report that would accomplish her desired goal’ that her home is defective and unsafe. I did not say as she had claimed, ‘that I would assist her to achieve her desired outcome’ by falsifying the report. We cannot and will not condone such practices. She is dissatisfied and the reports is worthless in her opinion because it was not what she wants to hear. In her call of 09/16/11, she wanted me to come to her home to see the large ‘openings’ in her walls at night because the defects would be ‘more observable’. She mentioned that she called for the City of Bakersfield to send someone to take a look at her problems. She said they came out, listened to her, looked around and left. She asked them for a report. She would be willing to substantiate her claims seriously. She says that she had construction ‘experts’ who agreed with her that there are problems, yet none of them would verify it in writing. Furthermore, she had her home built. There usually is a punch list process where she would have checked-off items she didn’t like and would have had her chance at the time to have things corrected the way she would have liked. Her desired resolve to this issue is for her to have the report to be in HER favor and the money refunded. We have done the work in an unbiased manner. If it were biased, it (the report) would not hold up in court. As far as putting effort into the work for her – 11 hours, $300.00=$27.27/hr. plus this response. Our normal hourly rate is $65.00. Our fee was not based on whether she would approve or disapprove the content of the reports. It appears that her intent is when things don’t go her way, she’s would not pay for it. Her house is not how she wanted it, she wants it for free! Without prejudice Gilbert M. Wong, Architect

    Contact information

    608 DAVIES CT, Bakersfield, CA 93309

    Licensing

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    Service Categories

    Home inspection,
    Architects

    FAQ

    GILBERT M WONG is currently rated 3 overall out of 5.
    No, GILBERT M WONG does not offer free project estimates.
    No, GILBERT M WONG does not offer eco-friendly accreditations.
    No, GILBERT M WONG does not offer a senior discount.
    No, GILBERT M WONG does not offer emergency services.
    No, GILBERT M WONG does not offer warranties.

    Contact information

    608 DAVIES CT, Bakersfield, CA 93309