Brighthouse Communication

TV Service - Cable, Internet Service, Phone Service - Cellular

About us

Additional Phones - (661) 634-2200, (661) 327-4074

Services we offer

TV, internet & Phone.

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
29%
2
0%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
4.6
responsiveness
4.0
punctuality
4.3
Showing 1-7 of 7 reviews

Mike G.
05/2016
4.0
internet service, cable tv service, cell phone service
  + 1 more
Their price.
Description of Work: I used Brighthouse Communication for internet service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

gaylen L.
08/2014
5.0
cable tv service, internet service
  + 0 more
not much to describe they either handled the problem electronically from a distance or came to our home
Description of Work: fixed an internet problem--we've had excellent service anytime there is a problem with our TV or our Mac Pro or our Dell PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth G M.
06/2014
3.0
internet service, cable tv service
  + 0 more
After several phone calls and a service visit, BrightHouse absolved themselves of any responsibility in the situation. No improvement and no referrals for other help were made.
Description of Work: Investigate poor internet signal.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Suzanne (Mom) Z.
06/2014
3.0
internet service
  + -1 more
Set up was fine. No problems there .. just wish the service speed ( as in upload/download) was better in our area of town. The Wifi is hit and miss in certain areas of the house as well. It would be a great help and I would prefer smaller windows of time to make appt - wasting my day is not my favorite things to do.
Description of Work: Set up Internet only Services

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Ruth T.
06/2014
5.0
cable tv service
  + -1 more
Box works great. A lot of people runs down the service Brighthouse has because of the cost. However, the other cable providers make you sign contracts and then once they are over their prices are about the same as Brighthouse. Plus they do t have all the channels I get with Brighthouse.
Description of Work: Had an issue with resetting the cable box. They were able to do it for me without a problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kennith D.
06/2014
5.0
cable tv service
  + -1 more
They are easy to contact and talk to a person. They take care of any problem I have quickly and efficiently. I would recommend them above any other providers of cable and internet services.
Description of Work: Provides cable and internet service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Rhonda G.
08/2012
4.0
cable tv service
  + -1 more
I've been using them for many, many years. My community doesn't allow satellite dishes.
Description of Work: I use Brighthouse for my cable.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    3701 N Sillect Ave, Bakersfield, CA 93308

    www.brighthouse.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Service - Cellular

    FAQ

    Brighthouse Communication is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    No, Brighthouse Communication does not offer free project estimates.
    No, Brighthouse Communication does not offer eco-friendly accreditations.
    No, Brighthouse Communication does not offer a senior discount.
    No, Brighthouse Communication does not offer emergency services.
    No, Brighthouse Communication does not offer warranties.
    Brighthouse Communication offers the following services: TV, internet & Phone.

    Contact information

    3701 N Sillect Ave, Bakersfield, CA 93308

    www.brighthouse.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM