Description of Work: did not do a good job... seem like he did not care.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$350
Valente G.
05/2014
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: The cleaners came in and got right to work. My carpet was steam cleaned in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Phillip R.
08/2013
4.0
carpet cleaners
 + -1 more
ok
Description of Work: Cleaned our carpets
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
Diane H.
06/2013
4.0
carpet cleaners
 + -1 more
Everything turned out well. I thought they did a good job with the cleaning.
Description of Work: They cleaned the carpets in three rooms.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90
Sandra H.
05/2013
3.0
carpet cleaners
 + -1 more
I wasn't really happy with them. They were late and there were still stains in the carpet after they cleaned it, so we called them. They did come back to do a second cleaning on the spots that we weren't happy with, but I probably would not recommend them. One of the spots came out, but the other one didn't. They used a steam cleaning process and the carpets were excessively wet, so it took several days to dry. There was so much humidity in the house that the windows were all fogged over and wet. Their price was fine and very reasonable, but it took several calls back and forth to get it done.
Description of Work: Best Carpet Cleaning cleaned my carpeting.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$200
Response from Best Carpet Cleaning
Best Carpet always strives to treat our customers with the utmost of care. Our technicians were not late for the appointment. And, if we are running late, we call ahead to let the customer know. After this job, we had to call the next customer that we were running late. When we arrived we found the carpet in a heavily soiled condition, so it took longer to clean it. when we finished the job, we instructed them to open windows and use fans to shorten drying time. The average drying time is two and a half to three hours. The customer failed to follow instructions. They called Best carpet complaining of remaining stains. So, the owner himself came out the next day and found that the carpet had worn traffic areas from the kitchen to the living room. I talked to Sandra's husband. We had a friendly discussion, and he was happy with the job. We shook hands in agreement. This ocurred almost two months ago,.
Susan W.
03/2013
5.0
carpet cleaners
 + -1 more
One business I was able to get a live telephone response instead of voicemail. He set up the time and was prompt, professional and came back the next day to check if the stain was gone. Very nice man.
Description of Work: Dog accident on the carpet. He came over and took the stain out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Gertrude W.
02/2013
5.0
carpet cleaners
 + -1 more
They came in, very nice and professional, cleaned the living room and bedroom and like they explained to me, the stains they did not think would come out did not and what they said would come clean did. Very happy with them. I would use again!
Description of Work: They came in and cleaned my living room and bedroom, and told me upfront what stains would come out and what would not.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David P.
11/2012
5.0
carpet cleaners
 + -1 more
Best Carpet Cleaning did a great job on our carpeting. They were prompt, courteous, and paid extra attention to areas needing more attention.
Description of Work: Best Carpet Cleaning cleaned all the carpets in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Christina H.
10/2012
5.0
carpet cleaners
 + -1 more
I called Best Carpet cleaning to have my carpet and rugs cleaned. ( Best carpet was referred by a co-worker ) I have to say they did an amazing job!! Stains that have been in my carpet for years that other carpet cleaners have never been able to take out, Best carpet cleaning did!!!! George, owner operator saved me $800.00 from having to replace my living room carpet. After the results of the first cleaning job, I called Best Carpet to shampoo my business office and my mother's home and again I got the same great results. Best carpet cleaning is truly the best!!
Description of Work: Best carpet treated, removed stains, and shampooed my carpet and rugs at two of my homes and my office building
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jean L.
08/2012
4.0
carpet cleaners
 + -1 more
They showed up on time, did the job carfefully, and were pleasant and professional. I was happy with the outcome, and the price was reasonable. The carpets still look good, one year later.
Description of Work: I had my carpets cleaned, and had a protectant applied so they would not get dirty again so easily. The owner of the company did the work, with the help of his adult son.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sandy B.
08/2012
5.0
carpet cleaners
 + -1 more
We really like Best Carpet Cleaning. They were reasonable and did a great job. They did my couches too. My overall experience with him was excellent.
Description of Work: I have used Best Carpet Cleaning company for carpet cleaning services. It's not like a corporation, it's a single person who runs the business.
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Service Categories
Carpet Cleaning
FAQ
Best Carpet Cleaning is currently rated 4.3 overall out of 5.
Friday: 6:00 AM - 12:00 PM
Saturday: 6:00 AM - 2:00 PM
Best Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Best Carpet Cleaning offers free project estimates.
Yes, Best Carpet Cleaning offers eco-friendly accreditations.
No, Best Carpet Cleaning does not offer a senior discount.
Yes, Best Carpet Cleaning offers emergency services.
No, Best Carpet Cleaning does not offer warranties.
Best Carpet Cleaning offers the following services: Carpet, upholstery, and tile as well as water extraction.