berry's concrete inc

It turned out good. I am happy with it.

Let me begin by saying the wall looks very nice and seems to be well-crafted. This is all I can say about our experience with Berry's Concrete Inc. that is positive. We were told it would take a week for them to complete the project, and three weeks in, the wall still wasn't done. We were told they would begin on a Monday, but no one showed up until Thursday. The owner always seemed very surprised his crew hadn't started each time I called to find out what was going on. His standard response was, "Let me call you back in five minutes," yet he would never call back. The main reason we were in a hurry to get the job done was because we have a dog that had to be kept indoors until the wall was complete. The same goes for several of our neighbors. Berry's Concrete employees seemed to be on a schedule all their own and were never in communication with us as to what their plan was. At one point, a neighbor called to report that the employees had apparently accessed our shared wall through their backyard without permission. When I called the owner, he said his crew attempted to contact our neighbors and ask for permission, but when no one answered the door, they went ahead and went through our neighbors' side gate anyway without permission. This was never part of the deal and was extremely unprofessional. Finally the wall seemed complete, but one of the workers said he needed to come back one more day for some sort of a bolt (even though my Spanish language skills helped me communicate with the largely Spanish-speaking employees, I don't know many specialized construction words). No one showed for several days. I continued to call the company and ask that they arrive by the end of the week or we would be locking the side gate for security reasons. The owner assured me someone would be there by Thursday. No one ever arrived or called about coming back, so I locked the gate on Friday night. In fact, we still have some of their equipment in our backyard that has gone unclaimed ever since. If you're willing to put up with poor communication and disregard for promised timelines, Berry's Concrete can do your job. Otherwise, steer clear!