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Steam Team Carpet And Tile Cleaning

4.0(
2
)

Carpet Cleaning, Upholstery Cleaning

About us

Steam Team Carpet And Tile Cleaning is family owned business. We serve the Placer, El Dorado, Eastern Sacramento and Western Nevada County. Our powerful truck mounted unit leaves your carpets cleaner and drier.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Stain removal, grout and tile cleaning, grout sealing, residential and commericial carpet cleaning, pet stains and odors, carpet protector (Scotchguard), RV, boat and car upholstery cleaning.

Services we don't offer

We do not install carpet or tile.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

4.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Write a review
Showing 1-2 of 2 reviews
Jeff B.
05/2012
3.0
carpet cleaners
  + -1 more
Rushed because he stated he had plans for the eveving. Several spots on the carpet were left after the job was completed. The work was fair for the price, but we will not rehire the contractor in the future.
Description of Work: The owner completed a carpet cleaning job for the entire home. Living Room, family Room, 3 bedrooms, dining room.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from Steam Team Carpet And Tile Cleaning
Hello, I am the owner of the company. I do recall doing this job for her husband who lives in Auburn, she lives in Folsom. In no means did I rush, I gave them a very fair price and charged my vacant house rate. The house was furnished and I helped move the furniture. They also had some of the walls painted that day and I took extra care to avoid touching any walls. I per-qualifed the job and told her husband that some of the stains wouldn't come out even before I started. I pre-sprayed and took extra time on the traffic lanes. The husband stated that they hadn't had the carpet steamed cleaned in many years. Carpet that is not maintained will never come fully clean. Years of dirt and grime cause the carpet fibers to dull and leave traffic lanes. I was never contact by the above reviewer about any problem. I always go back out and work with my clients if they ever have any issues and I do it for free. I am truly sorry she was not happy with the work, I am willing to go back out and address any issues. Again 25 year old carpet that has not been maintained will not come 100% clean. As far as the comment that I had plans that night, was to see if I could come early and get the job done for them so I could go out for the evening. I am social and spent over 2 hours chatting with her husband while doing the job. Please contact with any questions or concerns. I have always had great reviews, I take my business very personally. Best Regards, Steve Mueller 530-888-8833
michele T.
06/2011
5.0
carpet cleaners
  + -1 more
This carpet cleaner arrived promptly and was very professional. Steve measured and quoted me a price that he adhered to without trying to upsell anything. He was able to remove stains that I thought were impossible to get out. The carpets were dry by evening, great job!
Description of Work: I had steam cleaning performed on my 2,000 sq. ft. of carpet throughout my home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275

    Contact information

    1369 Pajaro Ct, Auburn, CA 95603

    www.auburnsteamteam.com

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Steam Team Carpet And Tile Cleaning is currently rated 4 overall out of 5.
    Steam Team Carpet And Tile Cleaning accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Steam Team Carpet And Tile Cleaning offers free project estimates.
    Yes, Steam Team Carpet And Tile Cleaning offers eco-friendly accreditations.
    No, Steam Team Carpet And Tile Cleaning does not offer a senior discount.
    Yes, Steam Team Carpet And Tile Cleaning offers emergency services.
    No, Steam Team Carpet And Tile Cleaning does not offer warranties.
    Steam Team Carpet And Tile Cleaning offers the following services: Stain removal, grout and tile cleaning, grout sealing, residential and commericial carpet cleaning, pet stains and odors, carpet protector (Scotchguard), RV, boat and car upholstery cleaning.
    We do not install carpet or tile.

    Contact information

    1369 Pajaro Ct, Auburn, CA 95603

    www.auburnsteamteam.com