Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

All Seasons Pools & Spas - North Auburn

4.3(
7
)

Pool and Spa Service

About us

Swimming Pool and Spa - Sales, Service and Supplies. Family owned and operated, we have 5 retail stores and complete service and repair division. Serving Rocklin, Roseville, Granite Bay, Auburn, Grass Valley and all areas in between. We are the leader in the foothill region employing 20 full time employees while adding another 10-15 seasonal employees each summer. We maintain 7 million gallons of pool water on a weekly basis and are a warranty service center for over 10 major brands of pool equipment and hot tub lines. All repairs are performed by our in-house technicians. We maintain a A+ rating with the BBB and annually receive the "Best of the Best" award in both counties we work in.

Business highlights

38 years of trusted experience

Services we offer

Retail: We provide FREE computerized water testing, a full line of pool and spa chemicals, maintenance supplies, specialty chemicals, toys, accessories and parts. We offer the hot tub lines from Sundance Spas, Artesian Spas and La-Z-Boy Spas. Services: Weekly pool maintenance, pool and equipment repairs, hot tub repairs, warranty center for major brands,

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.37 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%
Rating CategoryRating out of 5
quality
4.2
value
3.8
professionalism
4.2
responsiveness
3.8
punctuality
4.0
Write a review
Showing 1-7 of 7 reviews
Forrest C.
01/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: All Seasons Pools & Spas repaired a leak in my spa after I located it. They came at the appointed time and did a great job. I have used them exclusively for spa repairs since I bought the spa.
Rating CategoryRating out of 5
Yes, I recommend this pro
Kevin C.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith N.
04/2014
1.0
pool cleaners
  + -1 more
This company replaced my pool pump and provided maintenance for my pool. The pool pump does not filter my water well. They have been providing my maintenance for 5 months now and my pool has never looked this bad. Last month when my pool surface began developing dark spots that were spreading in the bottom of my pool, this pool company tried to blame my old pool maintenance person(who I only left because he was expensive), and stated that this situation was taking place because they have one reading from 5 months ago(when they took over my pool) where my pool water was too alkaline. They continued to try to convince me that this was a film of calcium all over my pool service that was now being dissolved away because the PH today was fine., and that the dark spots were the actual color of my pool. I tried to explain to them that the bottom of my pool (we had it built) has never been a dark color and I would have noticed calcium patches forming in my pool as my pool is 10 years old. I also tried to explain to them that I have never seen or experienced as a swimmer in my pool any symptoms or evidence of a PH that was too high, which one would think I would have noticed or experienced in the last 10 years. There solution is that they didn't do anything wrong, they weren't going to fix it, and to cancel my contract as a client. NEVER USE THIS POOL COMPANY !! for anything. They also increased the cost of pool maintenance after 5 months of service without notice.
Description of Work: provided pool maintenance
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$60
Response from All Seasons Pools & Spas - North Auburn
First and foremost All Seasons Pools and Spas’ prides itself on customer service and knowledge. For the 5 months of servicing [removed member name] pool, we properly maintained the water chemistry (we keep records for all of our pools). We have provided [removed member name] with these records. When we started her pool service the water was in a scale forming state (high saturation index), which we theorize caused the light scale build up in her pool surface. Over the first month of service we balanced the pool to within the acceptable saturation index range. This proper water balance has caused the previous scale build up to be removed in some areas of the pool (this is the darker sections that she is seeing in the bottom of the pool). [removed member name] is claiming that our service has caused discoloring in her pool, when in all actuality our proper care of her pool is reversing a problem from the past. All Seasons has offered a solution to the problem, unlike what [removed member name] is claiming. We explained to her that as we continue to maintain the pool properly, more and more of the scale will disolve, leading to a uniform color on the pool surface. We also informed her there are other methods (acid wash) that can be done to expedite the process, but that these methods are not included in her monthly rate. [removed member name] is absolutely unwilling to consider our theory as a possibility. We are so confident about this theory that we have told her to contact other qualified pool companies to evaluate her pool. We believe that before writing the above review she has yet to have another company evaluate the situation and provide an unbiased 2nd opinion. All Seasons Pools and Spas is a qualified company, we are licensed/bonded, CPO certified, A+ Better Business rating, and we have nearly 500 happy weekly pool customers. We decided to cancel [removed member name] service contract because she threatened to take us to court over this, not because we didn’t want to fix the problem. To reiterate, we offered a solution to the problem but she wasn’t willing to consider that solution. In response to [removed member name] pump complaint. We replaced her single speed pump with a variable speed pump in late 2013 to help her save on electrical costs. The variable speed pump operates at much lower speeds therefore the water flow is slower than her previous pump. There is nothing wrong with the pump. We did increase the price of [removed member name] service by $1 per month. In our customer agreement, which [removed member name] signed, it states that we annually increase our rates by 3% (to offset increases in our operating costs). [removed member name] rate was only increased by 1.67% because she hadn’t been with us for full year.
Chuck C.
09/2013
4.0
pool cleaners
  + -1 more
They used to service my water when I first had my pool re-plastered. Kevin is professional and knows what he is talking about. The chemicals for the pool aren't cheap, but it's worth it.
Description of Work: They test my pool water.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Edward J.
04/2013
5.0
pool cleaners
  + -1 more
They did a good job. They gave me lots of suggestions and tips. They were very reasonable.
Description of Work: They closed the pool for the winter.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153.66
Karen S.
01/2013
5.0
pool cleaners
  + -1 more
Quick. Painless. Fixed the problem.
Description of Work: Quick response
Rating CategoryRating out of 5
Yes, I recommend this pro
$220
Christina B.
06/2012
5.0
pool cleaners
  + -1 more
It took a little while to get the job completed but the price was excellent and they always did a good job cleaning up during the construction process.
Description of Work: They removed a built in swim-spa (8'x16') and filled the hole.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro

    Contact information

    3760 Grass Valley Hwy, Auburn, CA 95602

    www.allseasonspools-spas.com/new-auburn-location.html

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Pool and Spa Service

    FAQ

    All Seasons Pools & Spas - North Auburn is currently rated 4.3 overall out of 5.

    Sunday: 11:00 AM - 4:00 PM

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    All Seasons Pools & Spas - North Auburn accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, All Seasons Pools & Spas - North Auburn does not offer free project estimates.
    Yes, All Seasons Pools & Spas - North Auburn offers eco-friendly accreditations.
    No, All Seasons Pools & Spas - North Auburn does not offer a senior discount.
    No, All Seasons Pools & Spas - North Auburn does not offer emergency services.
    Yes, All Seasons Pools & Spas - North Auburn offers warranties.
    All Seasons Pools & Spas - North Auburn offers the following services: Retail: We provide FREE computerized water testing, a full line of pool and spa chemicals, maintenance supplies, specialty chemicals, toys, accessories and parts. We offer the hot tub lines from Sundance Spas, Artesian Spas and La-Z-Boy Spas. Services: Weekly pool maintenance, pool and equipment repairs, hot tub repairs, warranty center for major brands,

    Contact information

    3760 Grass Valley Hwy, Auburn, CA 95602

    www.allseasonspools-spas.com/new-auburn-location.html

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM