Ryan's Carpet Care

unknown

They were excellent. The price was very competitive. I would use them again in the future.

I appreciate their care, professionalism, and responsiveness. They are local. They are very friendly. Their price varies on how much work I make them do. I would use them in the future.

I was very pleased with the work they did. They came this November and last November. They came promptly and looked over the job. I had them do an additional area this time. They did a fine job. I have tentative plans for them to do some touchup work in April. They gave me a senior discount. The price is after my discount. I phoned them and if I have to leave a message they are very prompt in returning my calls. They schedule promptly and they are always right on time. It is a small family outfit.

Sandi Ryan responded to my phone call, answering it promptly. Based on my square foot calculation, she gave me a "ball park" estimate and expressed willingness to travel to my home in the foothills east of Fresno, adding that she was familiar with the area. During our discussion, I stated that we planned to move the furniture out of the way onto our deck and Sandi said she offered a discount if she didn't need to move furniture. When the appointment day neared, rain was predicted so I phoned to see if we could reschedule. Sandi understood and readily rescheduled. On the day of the appointment, she phoned on the way to let me know that she had been delayed briefly--she arrived within 15 minutes of the scheduled time. She looked over the job, and listened to my concern about a previous cleaning by a different provider that was not satisfactory, reassuring me that the fact that she was certified meant that I would be happy with the results. She measured the rooms and gave me the price, which was very close to her telephone estimate. She and her helper went right to work and were finished in an hour; and I was indeed pleased with the job. Even high traffic areas like the stairs, the office, and the eating area were much improved.