American Comfort Heating And Air Conditioning

unknown

Tony was very nice and responsive on the phone. He was honest and helpful, and didn't just take our money (which would have been easy to do!) Instead he gave us valuable information and suggested that my husband work on it, and that would probably solve the problem. Of course, he was willing to come out if the first suggestion didn't work. As it turned out, it worked perfectly. We appreciate this great service, and will call him in the future with any heating and air-conditioning service needs.

The guy we dealt with was Tony. Toney gave us the information about some parts and my son bought the parts. He verbally told him how to install the parts. We could not figure out something and we have to call him again. He provides most of the help on the telephone. The last time we had a problem he asked us to check the breaker box because if he comes it will be taken as a service call.

I called this company to provide an estimate , for the replacement of a control unit for a dual zone HVAC system . When the service engineer came , there was some confusion as to why he had come , even after I had told him, even showing him the unit which needed to be replaced , he still did not appear to be listening to what was being said .He insisted that the unit could be fixed , I pointed out that the 2 previous engineers independently and in consultation with Honeywell tech support had said the unit needed to be replaced .Through out our interaction he was denigrading his office and the other engineers . In the end I stated I did not wish him to do any work for me , then as he wanted to know why , I told him I felt he had acted unprofessionally throughout his visit . As he did not do anythiing but look at any of the equipment , I don't know how you can say you can fix ( particularly without testing it ) electical circuitry and say others are idiots for advising the units replacement .

He went beyond the call of duty and came out on a Friday evening after he was done working in Stockton all day. He was thorough, he walked us through the process, and he did a great job. Tony was very good and he really knows his stuff; I couldn’t commend him higher for his service. He is a rare breed because not everyone would go out service the way he does. I highly recommend him.

I called Tony Baria at American Comfort. He only charged me a service call of 59.00 and not the weekend rate that a lot of companies charge. He inspected my A/C unit and walked me through exactly what he was inspecting. He also explained what equipment he was using and what the equipment was used for. He explained in great detail what the numbers on the side of my A/C unit meant. He also offered to do maintenance on my unit for only 49.00. I agreed, and he thoroughly cleaned and retested my unit as well as my furnace. He spent about an hour making sure my unit was up to par. He did not try and gouge me on price at all. He is very friendly and makes you feel comfortable with your decision. I would definitely use him again for any A/C or heating problems that I may encounter in the future.