Key Termite & Pest Control Inc

Description of Work: Tenting for dry wood termites

Description of Work: Requested whole home inspection

Description of Work: House Tenting

Description of Work: Full house fumigation

Description of Work: Initial service plus ongoing maintenance

Description of Work: I had a rat infestation in the attic space of my granny unit. They have been treating the property for rats (spiders as well) and no signs of them remain. I rarely see the service agent but when I met him in the beginning, he was very friendly and knowledgeable.

Description of Work: I am in a mobile home and he did not go under the home although access was provided... the reason for the grade of B... The termite debris I found in living room trim may be old and from when the last people bought this home 5 years ago... no more has been seen although I have painted every inch of this house..so since there is no attic they were not able to look above the ceilings.

Description of Work: I contacted KEY TERMITE AND PEST CONTROL INC

Description of Work: I use Key Termite for pest control. They come quarterly and spray.

Description of Work: I used Key Termite & Pest Control Inc for termite inspection when I bought the house and I am currently using them for a big gopher and ground squirrel problem. I have had two contacts with them.

Description of Work: They provided pest control services.

Description of Work: I used the services of Key Termite & Pest Control Inc. for pest control.

Description of Work: performed a pest inspection prior to purchase of our house. found termites, but failed to identify massive amounts of dry rot (which they were also inspecting for). Granted, most of it was in the walls where it could not be seen, but the sill plate was rotting and could be seen clearly from the crawlspace. The area of rotted sill plate was in the bathroom and, to a professional, should have indicated water damage aka dry rot in the wall above it. At the very least, they should have notice and pointed out that a major structural member was rotten. Also, the wooden door threshold was completely soft/soggy with dry rot - they pointed it out, but did not inform us that dry rot spreads and this could be an indicator of more extensive hidden damage. We were first time home buyers and were relying on their expertise to advise us and i feel that they dropped the ball. The dry rot extended to the adjacent bedroom closet and the laundry room and kitchen. The home ended up needing $20,000 worth of repairs to stop and correct the dry rot damage - this is BEFORE we replace tile, flooring, drywall etc in the repaired areas. Overall, we spent about $40,00 to get it livable and it is still not done yet. We lived in the house during the winter, with no indoor bathroom and no exterior wall on one side for 3 months. We have lived here 10 months now and are still getting it put back together. we can't finish all the work now becasue we are out of money. We also hired Key to trench and spray for subterranean termites immediately after we closed on the house (before we found the rot). The inspection indicated "cellulose debris" (wood scaps) under the house, which would attract termites and the quote they gave me included removal of said debris. The worker who came out sprayed, and went under the house, but nothing was removed. I even asked his specifically to be sure to get it all and asked if he would be willing to get the other debris (garbage and such) while he was at it. He said he would be happy to, but left everything, including the wood scraps. THIS IS A RACKET. they don't think you will follow up and look, the wood attractes termites and they are back spraying for you again in five years. I called them back and they did send someone out to fix it. their excuse was that it was the owner's son who did the origional work and he cuts corners sometimes. I waited a few weeks to go under the house, so the poison could disperse. when i checked their work, i found active termited mounds and live termites under there!! they did come back and spray again, this time there are no termites. i personally wouldn't trust them to do a thorough job without supervision, however.

Description of Work: Mark Maxwell, owner, came out to give me an estimate to tent and fumigate a 1950 sq ft house for Drywood Termites. His price was very fair and competitive in this market. He was very thorough in examining and measuring the house, to get the correct amount of fumigant in the house . He explained all questions I had. The day of the fumigation, the crew arrived on time to tent the house. Everything that was to be done happened on schedule. The fumigation crew is part of the company, has been trained by the owner, and has been with the company about 8 years. Very professional crew. The owner does not subcontract out the fumigation. Excellent and very knowledgable owner. Phone staff was very helpful. Elimination of existing Drywood Termite intestation(s) is guaranteed for five years. I also got an estimate to repair for dry rot damage, replace wood, and paint for $297. Repair is already scheduled.