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Ruffoni's Home Appliance

Appliance Sales and Installation, Appliance Repair, Water Heaters,

About us

Since 1989, Ruffoni's Home Appliance has been offering the sales, installations, and servicing of all home appliances. We carry an extensive list of appliances including dishwashers, water heaters and softeners, laundry machines, refrigerators, and all other kitchen appliances. Ruffoni's Home Appliance stands behind all work performed with a standard 1-year warranty, and offers deliveries to customers within a 60-mile radius. If you're in need of a new appliance look no further than Ruffoni's Home Appliance. Call for more information, or contact us through our website.

Business highlights

36 years of trusted experience

Services we offer

Appliance Sales & Repair, Kitchen & Bath Remodeling


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

3.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
0%
2
43%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.7
professionalism
3.9
responsiveness
4.0
punctuality
4.1
Showing 1-7 of 7 reviews

Susan G.
10/2016
2.0
appliance sales
  + -1 more
I worked with the Arroyo Grande store of Ruffoni's. Delivery date was delayed twice but the only way I knew about it was by following up a week past the promised dates. No communication from Ruffoni's about the delays. Delivery/ installer was early and did not call ahead so we were not prepared for him. He did not introduce himself and was very unsafe almost breaking an overhead fixture. He seemed to be in a hurry. Also, he did not clean up after installation leaving a mess for me to clean up. Price was comparable to Adler's and Home Depot and product works as expected. I was looking to support local small business by choosing to work with Ruffoni's but will not use them again or recommend them to others.
Description of Work: purchased new over range microwave oven including installation

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450

rafael F.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I bought new refrigerator from Home Depot came with free delivery. Company would not lift machine over counter. So much for free delivery. Contacted ruffonis to install. Showed up on time and had no problem lifting refrigerator over counter. Installation took about 20 minutes. Fast and friendly people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Donna P.
09/2013
5.0
appliance sales
  + -1 more
They were very polite and did extra work on the installation such as removing some trim and moving the 220 outlet from the dryer to the kitchen so I could have an electric stove. The did this at no extra charge after buying the appliances
Description of Work: Sold and installed a new dishwasher, garbage disposal,electric range, refrigerator.washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

eugene J.
06/2013
5.0
appliance repair
  + -1 more
Repaired our refrigerator after another attempt had been made by a rep. from a different company that was recommended by manufacturer, That person worked on it and did as much or more harm than good. Did not seem to know what parts could be tugged on to pulll the fridg.(on rollers) away from the wall and tugged on breakable inside plastic parts to move it. Also, did not repair the problem, Rufonis fixed by Rufonni's with no trouble.
Description of Work: Replaced one difficult to find part and adjusted the door to make it air tight. That fixed it just fine. We have also used them for appliance installation (and sometimes purchase) and never been unhappy except that they may have difficulty getting parts on some occasions. We had them install our latest diswasher, refrigerator and microwave. Purchased the refrigerator from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lowell F.
11/2012
2.0
appliance repair, appliance sales
  + 0 more
Looking back at the several repair visits, we believe that Ruffoni's was replacing the wrong parts. At the end of our dealings, they wanted to repair another part at a cost of $340.00 more. At that time we gave up on them as incompetent.
Description of Work: From May 2011 through June 2012 we spent a total of $853.00 to repair our LG washer. The repairs never lasted very long and Ruffoni's would not honor their 1 year guarantee. Ruffoni's promised us a big discount on a new Maytag washer, but we found better prices at Best Buy. Will not deal with Ruffini's again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$853

CHERYL I.
01/2012
5.0
appliance repair, appliance sales
  + 0 more
n
Description of Work: Purchased a refrigerator. This is my 3rd appliance from them. I am sure I could go to Sears and maybe find it a little cheaper, but they delivered within 3 hours. THey got here, and there was a problem getting it up the stairs of my tri level home.They had to take it through a narrow side yard and up a narrow stair case with twists and across a deck, it did not fit through the door, they had to take the screen and door off, the refrigerator stuck out into the kitchen too far, so they removed some plumbing, and moved it for me for only $29.00. They were cheerful through this entire difficult process and did not charge me for all of these difficult things. I cannot immage if a box store had been faced with these challenges. We have always been happy with how quickly they handle things, and how professional the delivery and instillation people are. You get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

George B.
08/2008
2.0
water heater repair
  + -1 more
We had requested an afternoon installation schedule on two phone calls and thought that it was understood. Then were given a morning installation schedule because "another customer in your area requested morning". We had to cancel our planned outing with a group. The total cost was $175 more than we had anticipated. The costs that we were quoted did not include any discussion about additional parts and cost requirements. We had asked if the installers would have a circulating pump so that we could discuss the benefits of this device with the plumbers and have one installed if we chose. We were told that they would have the pump on their truck, they did not.
Description of Work: Installation of a water heater. Ruffino's is the contract installer for water heaters purchased at Sears in San Luis Obispo.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$450

    Contact information

    1018 E Grand Ave, Arroyo Grande, CA 93420

    http://www.ruffonis.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Water Heaters,
    Appliance Repair - Small

    FAQ

    Ruffoni's Home Appliance is currently rated 3.7 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Ruffoni's Home Appliance accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Ruffoni's Home Appliance does not offer free project estimates.
    No, Ruffoni's Home Appliance does not offer eco-friendly accreditations.
    No, Ruffoni's Home Appliance does not offer a senior discount.
    No, Ruffoni's Home Appliance does not offer emergency services.
    No, Ruffoni's Home Appliance does not offer warranties.
    Ruffoni's Home Appliance offers the following services: Appliance Sales & Repair, Kitchen & Bath Remodeling

    Contact information

    1018 E Grand Ave, Arroyo Grande, CA 93420

    http://www.ruffonis.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM