After sterling work on our first job, he left us hanging and failed to return numerous calls regarding a second job.
Description of Work: So very disappointed and hurt. Kelly stopped returning our calls and one visit to his address. Just left us hanging on another drywall repair around a window leak. We had been so pleased with his earlier work we waited for weeks trying to get him to respond. Eventually called other contractors to complete work. We thought we'd found the perfect contractor.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
KEVIN O.
09/2012
5.0
woodworking, home remodeling, doors, drywall, handyman service, insulation
+ 4 more
Originally called in because of mysterious water damage to some baseboards and we wanted better doorstops than the house came with (all moldings were and quot;medium density fibreboardand quot; and too flimsy for the usual stuff). He gave us a firm estimate, a clear timetable. Both were quite reasonable, and he honored them. On seeing mold behind the baseboards, he advised looking into the walls a bit, and sure enough, there was mold there too. A lot, but localized. It appeared to have come from a water heater that had previously failed and been replaced. Full treatment of the situation would require at least temporary removal of the existing water-heater, and he recommended a plumber for that. We decided to do some other plumbing as well, and he and the other guy collaborated well on getting it done with minimum disturbance. At every stage, we got written quotes, reasonable timetables, and excellent service. It was a relief after some experiences with other providers to not feel we were oversold or overcharged on any part of this work.
Description of Work: Replaced baseboards Installed decorative floor-mounted doorstops removed and replaced baseboards and drywall for inspection and treatment of mold. removed and treated mold growth. mounted replacement kitchen sink (heavy!) anchored replacement water-heater. repaired door damage to walls and baseboards remounted sprinkler control box
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Service Categories
Finished Carpentry and Woodworking,
Drywall,
Doors,
Kitchen and Bath Remodeling,
Insulation,
Handyman Services
FAQ
KMS Custom Carpentry is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
KMS Custom Carpentry accepts the following forms of payment: Check