Description of Work: Keyed two dead bolts that I installed. When we had a problem with one of the locks not working for some keys, they came out and fixed it on site. Great service!
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Glenda S.
07/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: Changed locks for an eviction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bradford A.
05/2015
5.0
locksmith
 + -1 more
Everything was PERFECT. Was able to work me into the schedule; showed up on time; fast, professional service.
Description of Work: Installed new locks and rekeyed them on 3 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Ellen H.
02/2015
5.0
locksmith
 + -1 more
Everything about them was good. They were prompt and efficient.
Description of Work: I used Frank's Lock & Key to rekey the locks to my store.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Erik T.
12/2014
5.0
locksmith
 + -1 more
I called Frank's in somewhat of a panic. My mother-in-law had lost control of the keys to her beach house and I was afraid some unsavory people might take advantage of that. Frank's was very understanding and knew exactly what I needed. They set up one of their locksmiths for the very next morning. He arrived a few minutes early. Looked at each door and got to work. Within 90 minutes, I had three new locking systems in beautiful brushed nickel, plus 12 matching keys. He cleaned up each work area and disposed of the old locks and deadbolts. He was polite, efficient, and his workmanship was outstanding. This was the second time I have used Frank's Lock & Key and the next time I need some work done, I will recommend them.
Description of Work: Removed three sets of locks and deadbolts in my mother-in-law's house. Installed three matching sets of high-quality Master brand locks and deadbolts. New keys provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Douglas T.
07/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Serviced our house locks, made them work again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alyson M.
05/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: We had a latch jam in a door leading to our deck. Frank's Lock & Key got Luke there the next day. It was a very complicated lock that needed a replacement part. The repairman created a "work-around" so we could use the door while the part was ordered, and then he came back to complete the repair very promptly when the part arrived.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Louise H.
01/2014
5.0
locksmith
 + -1 more
He was very polite about it and stated it's more than just changing them out, especially the strike plates and would cost more. He did have the time and did an excellent job.
Description of Work: I hired him to rekey then decided (without notifying them first)to replace the locks with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Hank K.
08/2013
5.0
locksmith
 + -1 more
They're the most punctual, fairest price and they do the best job.
Description of Work: We used Frank's Lock & Key. The only reason why do use him is that my wife is in a real estate and she's constantly changing locks and she used them to re-key all the lock in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Joseph G.
12/2012
5.0
locksmith
 + -1 more
Appeared promptly at the time pre-arranged the previous day. Excellent results in fifteen minutes.
Description of Work: Freed up, adjusted, and lubricated a formerly jamming keyed-dead-bolt in the front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Dorothy S.
02/2012
5.0
locksmith
 + -1 more
They responded quickly. They did good work. They did what I wanted them to do.
Description of Work: They re-keyed the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Scott M.
02/2012
5.0
locksmith
 + -1 more
Had a very good experience with this locksmith. They came out and replaced five locks on my house and were done in about an hour. The locksmith was a little behind but called to tell me so and was actually early to the estimated new time. Would use them again.
Description of Work: Had locks changed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Erik T.
08/2011
5.0
locksmith
 + -1 more
Do call Frank's Lock and Key for any/all locksmith needs. Those guys are awesome!
Description of Work: Our front door was locked and the bolt had broken off so we couldn't open the door with or without a key. Frank's was on-time and got right to work. The serviceman removed the broken lock and installed a new one. Then he made sure all of house keys would work in the new lock. (A step many locksmiths forget.) He also noticed and then repaired our door knob which we didn't even realize was broken! Very thorough and professional job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Susie Y.
07/2011
5.0
locksmith
 + -1 more
I couldn't be more pleased with the service. Luke was on time, rekeyed the new doorknobs & deadbolt to the original key on the spot, checked before installing on the two doors & rechecked after iinstalling. Made sure that they closed & locked properly & were easy to unlock & open. The third door he took the doorknob & deadbolt off, cleaned & lubed, & found that the deadbolt didn't match the key ( no wonder I couldn't get it to work) & rekeyed that one as well per my request. Reinstalled, checked that everything worked correctly. I found the price to be very reasonalbe as he was very efficient, professional, & went the extre mile. I highly recommend this service for any doorknob needs. I had used them once before, 5 years ago, to have the locks changed at a prior residence. They came out the same day I called, changed all the locks, gave me 3 new keys on the spot ( the amount I asked for), & were in & out in less than an hour. Service was aces then as well.
Description of Work: We have 3 outside doors & wanted 2 of them replaced wtih new locking knobs & deadbolts. We wanted the new ones rekeyed to the original key so that all three doors required the same key. We wanted the third doorknob & deadbolt cleaned & lubed as it had gotten really stiff & hard to work. We wanted to buy our own doorknobs & Frank's said to buy the same brand as the key that we wanted to use. Did so & made the appt. for the next afternoon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Philip C.
05/2009
5.0
locksmith
 + -1 more
The lock in the door from the house to the garage seized up and we could not open the door. We called Frank's Lock and Key at 8am and was told they could arrive at 11am or sooner. At 10:20am they called and asked if they could arrive in 10 minutes. They arrived at 10:30am and immediatelly diagnozed the problem. The springs in the locking mechanizm malfunctioned. After 15 minutes the new lock had been installed with no mess. The workman explained everything in clear detail.
Description of Work: Extract a malfunctioning door lock and install a new lock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81.31
12/2005
5.0
locksmith
 + -1 more
THEY ARE VERY GOOD. I HAVE BEEN GOING THERE FOR YEARS. THE PEOPLE ARE FINE. I WOULD NOT BE GOING THERE IF THEY WERE NOT. THERE IS NOTHING ELSE I CAN TELL YOU ABOUT THEM.
Description of Work: HE REPLACED THE KEYS TO MY PLACE UP NORTH.
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FAQ
FRANK'S LOCK & KEY is currently rated 5 overall out of 5.
Monday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
FRANK'S LOCK & KEY accepts the following forms of payment: Check,Discover,MasterCard,Visa