Golden Land Investments & Financial, Inc.

It was by chance that My hubby ran into William Tong. After moving out of our condo in Arcadia, we were looking to sell or rent out "the home" that had remained in our family for 25 years. After looking for the most cost-effective options such as Help-U-Sell and other realtors, William looked out our condo and gave us a few suggestions to enhance our condo's value. After speaking to my husband, we decided that we would give William a chance to be our listing agent. He was patient with us during the remodeling process and was always very professional. He responds extremely quickly to text messages, emails, and voicemails and addressed our concerns with utmost professionalism. Once we listed through MRMLS, he conducted an open house that first weekend and we received numerous offers above market value and above our asking price. Instead of opening escrow, we decided to lease the condo instead. We continued to get offers after the property was taken off the market. We asked William to help us lease the property. He found 2 wonderful tenants that appreciated the hard work, thought, and love that were put into the condo over the years. We highly recommend William for his enthusiasm, knowledge, and compassion.

William was absolutely amazing. He was there for me every step of the way. Every time there was a question, he had the perfect answer for me. Before settling on William there were at least 8 different agents (really picky... yes, yes) before him and William was more energetic, friendly, and knowledgeable than all of them! We looked at over a dozen houses together and he was extremely patient with me. Knowing me, there must have been times where he just wanted to go home, but he still showed me all of the houses fitting what I was looking for. After we found the perfect place, we worked on getting me the loan money needed to purchase my dream home. After sending in my financials, William ran an analysis and showed me what rates he could provide. He even encouraged me to shop around and check out other banks like Chase and Bank of America. Not surprisingly, his rates were the lowest and he didn't have any hidden fees or anything! We submitted offers on two houses. We didn't get the first one because the price went way over what we decided would be a good price to pay. William won the second home for me! Ironically, the second home was much better than the first! There were days where things felt uneasy and William would calm me down and explain what was happening. Whether it was escrow deposit information, home insurance and warranty information, or termite inspection information - William took care of everything for me! Even up to the close of Escrow there were still questions being emailed to William! William is the absolute best. Friend and family referrals are all going to him. As soon as William has a free day, he's meeting my neighbor to help her sell her house (his $1,000 cash referral offer doesn't hurt either)!

Overall, it's been an amazing experience. William describes himself as making real estate simple and stress-free and he accomplishes this (easily!). It seems to me that there are a lot more real estate people who can help you find a house instead of one who can sell your house. In my opinion, the latter is a significantly more difficult task (especially with the economy the way it is now). Well, I'm writing this review because of how happy I am with my realtor (who is doing a spectacular job handling the sale of my home). To make a long story short, my husband and I first tried selling our house in 2010 (ha!), but have ended up living in it because we couldn't find a realtor who could send us good listings and was smart enough to give us a solid price for our home. This year, I was determined to sell the house and began my search all over again. William contacted me after I requested more information on a random website. After talking for a few minutes, he sent me a list of homes with a short opinion from him on each home that same afternoon. Even though other real estate people wound up contacting us, we went with William because of his attention to detail. We checked out a few houses that we really liked and decided to let William give us a quote on our home. A day later, he came over and brought us a packet showing us the prices of homes that had been recently sold around us and gave us a price range he justified with numbers and neighborhood information. My husband and I talked it over and told him how we wanted to buy a larger house, but didn't want to move out of the one we lived in before moving into the new house. He wasn't deterred by the fact that our house was going to be shown with us still living in it. He has been very helpful with helping me coordinate things that needed to be done at the house (e.g., minor repairs, carpet cleaning, painting, etc.) that I can't attend to because of my work schedule. He keeps me informed by phone and email of the status of our home and anything else I need to know. We are going into escrow soon on the house we're buying and paying for it with the house we're selling (plus a small mortgage William found for us at 3.5%). In the past I've worked with realtor (pros) who treated my house as if it were beneath them (as it was worth less than $300,000) or people who had too much on their plate to really dedicate enough time and energy to selling it. William is making it seem that selling our house is his one and only priority and that it is not a question of "if" it is going to sell. It is just the "when" that we can't be sure about. Being a part of Team William has been (by far) my most positive experience working with a realtor for either buying or selling a home. I wish all you home sellers (first time or not) out there good luck. If you have a great realtor like William, your home will sell sooner rather than later!