Reliable Appliance Technician

It was very bad, the dishwasher still does not drain. He said he installed a new motor and gave me a one year warranty on all parts and labor. I tried to call him back to have him come back out and fix it but he never shows up to fix it. He always says he will come out the next day but never does. Its now been four weeks and he wont respond to my calls.

I located A Reliable Appliance Technician on the internet, and e-mailed them the details of my complaint. Mr. Rodriguez returned my e-mail that evening. From the first phone call he was very polite and responsive. On March Air Reserve Base I am some distance away from Apple Valley, however, he agreed to arrive the next morning by 10:00 a.m. and did just that. Mr. Rodriguez's 30 years experience made him able to anticipate the problem and he had the necessary parts to fix the refrigerator on hand. (No having to wait for a parts order and a return service call!) He and his assistant got right to work on confirming Mr. Rodriguez premilinary diagnosis, giving me a detailed estimate for the three parts which were required and the labor involved to defrost both the freezer and refrigerator, install the new parts and reassemble. In addition, A Reliable Appliance Technician warranted their work for one year parts and labor! I could not have been happier with their expertise and professionalism.