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Prestige Carpet & Upholstery Cleaning

Carpet Cleaning, Ceramic Tile, Water & Smoke Damage,

About us

2 employees...

Business highlights

17 years of trusted experience

Services we offer

Residental and commercial carpet cleaning experts. We specialize in odor control and urine treatment, stain removal, upholstery cleaning, and mattress cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
13%
3
7%
2
7%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.4
responsiveness
4.3
punctuality
4.1
Showing 1-15 of 15 reviews

Aretha J.
12/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William C.
10/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I asked for any date in August. They said they would "try and fit me in in September" AND I'M STILL WAITING.
Rating CategoryRating out of 5

Theresa C.
10/2014
1.0
carpet cleaners
  + -1 more
I paid for the service in July, and my carpets are still not cleaned. When I have tried to schedule, this provider is not available. Period. I work full time and have been accomodating, but it is now October. I contacted a few days ago and no reply at all. Why exactly am I paying for this membership?
Description of Work: Nothing.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Holly L.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Francisco R.
09/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Long wait before they called and then could not schedule work for two weeks so we went elsewhere.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


semon R.
09/2014
5.0
carpet cleaners
  + -1 more
Nice job of removing most spots that I thought were going to remain and had remain in past when other providers had been hired. Many helpful tips on how to maintain our carpet clean.
Description of Work: Clean carpet throughout 4 different areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marty W.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I was pleased to get a phone call letting me know the guys were on their way. Unfortunately, I was dealing with a work emergency and could not be there. They were great about cancelling and we will try to arrange a visit at a later date. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel S.
08/2014
5.0
carpet cleaners
  + -1 more
Great service! We haven't had the carpets cleaned in a long time and this made a big difference. Kendrick was very clear on what the results would be and we were very happy with how the carpets turned out. He was professional, fast, and did a thorough job, and left us with instructions on carpet care. Would definitely hire him again!
Description of Work: Carpet cleaning according to the deal we bought through Angie's List - living room, landing, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prestige Carpet & Upholstery Cleaning
Hello [member name removed], prestige carpet like to thank you for the kind words. It was a pleasure servicing your residence. Look forward to future cleaning.

Debbie M.
07/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had three rooms plus the stairs cleaned. There were areas that I thought could have been more clean (based on experience with other cleaners). In some areas the carpet took over a day to fully dry and most of the carpet was left feeling very stiff when dry.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$125

DIETRA S.
07/2014
2.0
carpet cleaners
  + -1 more
Purchased special 7/2 as of 7/22 had not received an appointment date. Phone and text tag but nothing confirmed. Requested refund.
Description of Work: .
Rating CategoryRating out of 5
$99

Todd D.
07/2014
5.0
carpet cleaners
  + -1 more
arrived late, but in fairness he was very busy and went out of his way to squeeze me in on a Saturday. Took approximately one hour to complete the job and finish clean up. Great work at a great price. Highly recommend.
Description of Work: Cleaned carpets in two bedrooms, living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Response from Prestige Carpet & Upholstery Cleaning
I like to thank you for you kind comment [member name removed]. It was a pleasure meeting you and look forward to future business. Thanks a lot..

Jenn & Scott A.
06/2014
4.0
carpet cleaners, ceramic tile
  + 0 more
Great but a crack was noticed after the treatment. I would still recommend.very good service.
Description of Work: Cleaned and sealed tile floors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Jonathan Z.
06/2014
5.0
carpet cleaners
  + -1 more
Kendrick is professional. He knows carpets. He is personable, prompt, and reliable. He responded to my messages very quickly, was running a few minutes late and sent me a text message with an apology, and took his time cleaning my carpets. He explained the process, and has a deep appreciation for the trade. He explained to me what to expect, and why he could only use a mild cleaning agent, and at what pH level. The results were excellent. The carpets look and smell fresh. They are 20 year old carpets and look like they are relatively new. I am going to ask Prestige to come out annually to clean my carpets and wouldn't hesitate to recommend them.
Description of Work: Prestige had a special for 4 rooms of carpeting on Angie's list. They meticulously cleaned four carpets in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Prestige Carpet & Upholstery Cleaning
I like to thank you for you kind comment [members name]. It was a pleasure meeting you and look forward to future business. Thanks a lot..

Melissa P.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: very efficient and thorough, did a great job

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Prestige Carpet & Upholstery Cleaning
I like to thank you for you kind comment [members name]. It was a pleasure meeting you and look forward to future business. Thanks a lot..

David P.
01/2014
5.0
carpet cleaners
  + -1 more
Our carpets were very dirty. He came and did a great job. Looking forward to having him back in a few months.
Description of Work: Cleaned bedrooms and living room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Response from Prestige Carpet & Upholstery Cleaning
I like to thank you for you kind comment [members name]. It was a pleasure meeting you and look forward to future business. Thanks a lot..

    Contact information

    P.O. Box 1621, Antioch, CA 94509

    www.prestigecarpetupholsterycleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 AM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    10:30 AM - 3:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    Prestige Carpet & Upholstery Cleaning is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 4:00 AM

    Tuesday: 10:00 AM - 4:00 PM

    Wednesday: 10:00 AM - 4:00 PM

    Thursday: 10:00 AM - 4:00 PM

    Friday: 10:00 AM - 4:00 PM

    Saturday: 10:30 AM - 3:30 PM

    Prestige Carpet & Upholstery Cleaning accepts the following forms of payment: Check
    Yes, Prestige Carpet & Upholstery Cleaning offers free project estimates.
    Yes, Prestige Carpet & Upholstery Cleaning offers eco-friendly accreditations.
    No, Prestige Carpet & Upholstery Cleaning does not offer a senior discount.
    No, Prestige Carpet & Upholstery Cleaning does not offer emergency services.
    No, Prestige Carpet & Upholstery Cleaning does not offer warranties.
    Prestige Carpet & Upholstery Cleaning offers the following services: Residental and commercial carpet cleaning experts. We specialize in odor control and urine treatment, stain removal, upholstery cleaning, and mattress cleaning.

    Contact information

    P.O. Box 1621, Antioch, CA 94509

    www.prestigecarpetupholsterycleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 4:00 AM
    Tuesday:
    10:00 AM - 4:00 PM
    Wednesday:
    10:00 AM - 4:00 PM
    Thursday:
    10:00 AM - 4:00 PM
    Friday:
    10:00 AM - 4:00 PM
    Saturday:
    10:30 AM - 3:30 PM