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Very bad service, unprofessional. They didn't do the job they were hired for.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$450
Jacquelyn F.
07/2023
3.5
Initially they did a wonderful job but over time their work began to diminish. Things that were cleaned in the beginning were no longer being cleaned as time went on. Sometimes they would arrive within the window of time discussed or comes an hour late without communicating and other times they would contact me the day of to cancel. The work they did, when consistent, was good & I would have loved to keep working with them but the inconsistency just doesn?t work for my schedule. Lastly, it became a hassle & a little inconsiderate to cancel without calling or arrive hours later without so much of an apology especially on days I may have had an event or special occasion planned.
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
3.0
Ariana G.
04/2022
5.0
N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff F.
02/2020
5.0
They are always on time or early. There super sweet, very effective and go above and beyond. I have them regularly in our home. Highly recommended
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Clarice D.
11/2018
5.0
Very friendly, works quickly and conscientiously. Does more than asked to do. Good value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Julie K.
11/2018
3.5
{No Comment}
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Kathy J.
08/2018
3.0
There was some damage done during the cleaning that was not mentioned to me. It was discovered after they left. The cleaning was to my satisfaction, however, I would have liked to have been informed about the damage.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
josh o.
07/2018
4.5
They were courteous and thorough. The only thing bad was they arrived very late due to their prior job being extended. They did call well ahead of time and provided status which was much appreciated. I will use them again and again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Philip M.
03/2018
4.0
They did a good job
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
felisa s.
12/2017
5.0
They cleaned and polished everything just like I asked. I will be using them regularly to clean my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Belinda B.
12/2017
5.0
Friendly, fast, and efficient. They did everything I asked of them. Great workers. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John K.
09/2017
5.0
Good workers and very forthcoming. Definitely a good hire!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonny H.
09/2017
5.0
great job on both cleaning services & homeadvisor
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joycelyn F.
07/2017
4.5
I hired them to clean both my and my sister's houses. The staff arrived promptly, on time and were very thorough. They took time to clean in places our regular housekeeper (who is on medical leave) doesn't clean. Our places were gleaming when they were done. There was only one thing that was overlooked, they forgot to clean my sister's glass patio door. Everything else was done very well. We're definitely going to consider hiring them if our housekeeper is unable to continue working.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Linda M.
07/2017
5.0
They were here on time, went right to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fay P.
06/2017
5.0
Very hardworking crew-- the house we have purchased was in bad condition and was vacant for several months. It was very dirty! They took time to do an excellent cleaning job, patiently getting all the dirt off a big house (almost 3,000 sqft). And their rate was the best compared to two other companies we interviewed on the phone. Great work and great pricing! Thank you😊
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Contact information
411 M Street APT 1, Antioch, CA 94509
Service hours
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Service Categories
house cleaner
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Lopez House Cleaning accepts the following forms of payment: CreditCard
Yes, Lopez House Cleaning offers free project estimates.
No, Lopez House Cleaning does not offer eco-friendly accreditations.
No, Lopez House Cleaning does not offer a senior discount.
No, Lopez House Cleaning does not offer emergency services.
No, Lopez House Cleaning does not offer warranties.