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Arrow Garage Door

Garage Doors, Doors

About us

Please contact by phone 408-264-8337. We are your premier garage door company for sales, service and installation. We offer a full line of new top-quality garage doors, as well as free estimates on all repairs and a lifetime warranty on torsion springs. All of our techs receive full expert training before they ever go into the field, so you can count on reliable service and skilled workmanship. And we carry excellent product lines from the most trusted door manufacturers. But don't just take our word for it; let us prove it to you! Whether you need a new overhead door installed or service for an existing door, count on the name customers trust: Arrow Garage Door, your family owned with over 35 years of experience!

Business highlights

27 years of trusted experience

Services we offer

Repair, sales and installation of new garage doors & electric openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 142 reviews

JOANNE H.
02/2015
5.0
garage doors, doors
  + 0 more
Doug was on time, and knew what he was doing...
Description of Work: Fixed the loose cable, replaced door latch part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patrick J.
10/2014
5.0
garage doors
  + -1 more
Went very well. He showed up at appointment time, repairs were fast.
Description of Work: Replaced main torsion springs and 6 hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Tatiana and Roland V.
07/2014
5.0
garage doors
  + -1 more
It went perfect. The new one is much better than what we had before. We've had no trouble at all. We've had it for two years and have had no problems.
Description of Work: He installed a new LiftMaster garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
06/2014
5.0
garage doors
  + -1 more
I have used Arrow Garage door in the past and will definitely use them again. Always an honest estimate at an honest price. Great experience yet again.
Description of Work: worked up springs (balanced door), adjusted settings, lubed door hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Leslie B.
04/2014
5.0
garage doors
  + -1 more
Doug Clark, the owner, did the work. He was courteous, professional and knowledable. We will have no hesitation recommending or doing business with Arrow Garage Door in the future.
Description of Work: Replaced a limit switch on Genie door opener. He also lubed the door opener and hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Carrie A.
10/2013
5.0
garage doors
  + -1 more
We were extremely satisfied with the end result! The work was performed efficiently and quickly (within a few days of accepting the quote). The new door looks great and works fantastically. The installer was very professional and really took the time to get everything dialed in just right.
Description of Work: New garage door, including springs and track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

John T.
09/2013
5.0
garage doors
  + -1 more
They did an excellent job and I would recommend them.
Description of Work: They did some adjustments, replaced a part in the opener and maintence on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alex M.
08/2013
5.0
garage doors
  + -1 more
Douglas Clark is the owner. It was a good price considering getting rid of the old door. Douglas Clark did the work. I called him on a Monday and he came on a Friday. It was good turnaround. He is an old timer; he knows what he is doing. He is right on top of it. I am very happy with the door. It looks and feels good. They got rid of a problem that I had to deal with. I had an old door on there that hadn't been opened for thirty years. It was a little wooden door built in the 50s. All around, I had a good relationship with them. I would recommend them.
Description of Work: Arrow Garage Door put in a new garage door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,295

Kathleen C.
08/2013
5.0
garage doors
  + -1 more
I would not use anyone else. I have used Doug several times and have never been disappointed by the workmanship or the price. He is very courteous, respectful, always on time. He is everything you would want in a garage door repairman. Doug does all the work which I appreciate.
Description of Work: He replaced a part on my 30 year plus garage door allowing the opener to operate with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Donna C.
08/2013
5.0
garage doors
  + -1 more
Timely, returned a few weeks later to make a minor adjustment.
Description of Work: Relaced spring, adjusted rails and lubricated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Chip J.
08/2013
5.0
garage doors
  + -1 more
He was quick & prompt. He did just what he said he was going to do. I've had no problems with my garage door. It works just fine now!
Description of Work: He put in a new lift master for my garage door. He did a full tune-up as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

RAY S.
08/2013
5.0
garage doors
  + -1 more
They were really good. I've used them before and I looked them up elsewhere on the internet and a lot of comments were really good, on how good and professional he was.
Description of Work: We used the services of Arrow Garage Door. They redid strings and cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LEE S.
07/2013
5.0
garage doors
  + -1 more
Owner Doug Clark came out, right on time. Responded immediately to my initial phone call and was prompt in getting us scheduled for the repair. He was quick and efficient, and nice to deal with. He explained exactly what needed to be done, reassured us that we did not need to replace the whole track system or try to upsell us in any way. Nice to deal with -- I've recommended him to others and would use him again.
Description of Work: Adjusted one of the roller tracks that had come loose and caused the rollers to slip out, and made other adjustments as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sujan Y.
07/2013
5.0
garage doors
  + -1 more
I used this company twice so far. First time was on October 2012 because the garage door failed to open/shut properly. It turned out that was caused by the spider web blocking the sensor. Victor dusted off the spider web and tighten up all the screws and inspected the garage door. The charge was $80. In about 6 months, the garage door spring snapped. He responded to my call quickly, replaced the spring. The charge was $250. This time I remembered to mention the Angie's list customer discount and questioned(politely -:) ) that if the spring's due for replacement was detectable on his first visit. He gave me a $45 discount pleasantly. Victor was easy to work with and funny and like to show of his limited Chinese words.
Description of Work: On October 2012, the garage door failed to open/shut properly. On April 2013, replaced the garage door spring.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ray T.
05/2013
5.0
garage doors
  + -1 more
I've used Arrow in the past, so I didn't hesitate to call again. Doug is an experienced pro when it comes to your garage door. I'll definitely use him again if I need help with my garage door, and I'll recommend him to anyone that needs a pro.
Description of Work: A spring broke on our 2 car garage door, so I called Arrow Garage door. The next morning at 7:30. Doug (proprietor) answered and scheduled an appointment the same day. He showed up on time with the right parts and tools to fix my door. He also checked all of the nuts on door and lubed the hinges. He makes a tough job look easy, and he's quick. The door is working perfectly again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anant J.
04/2013
5.0
garage doors
  + -1 more
Just superb. I have used them in the past -- extremely responsive, extremely efficient, and extremely polite. The price they tell you is the price you pay.
Description of Work: Fixed the gear in a door that was not opening or closing properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard R.
04/2013
5.0
garage doors
  + -1 more
I called Doug to take a look at my Garage Door. We decided to replace it so he gave me a quote and a brochure for my wife to review. She selected the replacement and made an appointment to have it installed. Doug showed up promptly on time and removed my old door and installed my new door in 4 hours. *****
Description of Work: Bought and Installed a Garage Door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Yolanda W.
03/2013
5.0
garage doors
  + -1 more
I called Arrow on a Saturday afternoon. My called was returned on Monday and Doug came out on Tuesday morning. He quickly determined that it needed to be replaced. He ordered the opener and came back the next day to install it. It took about an hour to install. He was very professional and courteous. I called him a couple of times after the installation with questions and he answered promptly. Arrow also installs garage doors. I will probably call Doug when we are ready for new doors. I would highly recommend Arrow.
Description of Work: Our very old automatic garage door opener finally broke. It was not repairable. It had to be replaced. Arrow did the work in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Kathleen J.
02/2013
5.0
garage doors
  + -1 more
They did a great job! They were very prompt and reasonably priced.
Description of Work: Garage door service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAYESH G.
12/2012
5.0
garage doors
  + -1 more
Kids playing in the garage with door kept open did something to the red safety hook hanging from the garage door. Once I closed my garage door it would not open again. I checked that the door wasnt engaging with the chain. I tried what I could but did not work. So I searched and called this company - primarily to replace the garage door opener (I thought it was broken). Got an appointment for the next day and a reasonable quote. Doug showed up on time. He came with the new garage door opener. He took a look and upon inspection found that the latch on the garage door was twisted out of proportion. He tweaked it back with his tools and that made the latch engage with the change. He also lubed my door rollers. He was happy to see my door working even though it meant that he wouldnt get to do a bigger job of installing a new opener. Would definitely call him next time I have a problem with garage door!
Description of Work: Fix the issue of my garage door not engaging with the chain in the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Bob B.
12/2012
5.0
garage doors
  + -1 more
Owner of company answers the phone, books the appointment and provides the service. Appointment was set for next day which was reasonable. Two new springs were installed in a very short time.
Description of Work: Replaced both springs for overhead, roll-up garage door. One of the springs had broken, but it is best to replace both springs at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HEDDA T.
12/2012
5.0
garage doors
  + -1 more
Our garage door would not open properly as one side of the springs had completely snapped. I searched on Angieslist for a garage door repair and chose Arrow Garage for its high customer satisfaction. I'm glad I chose it too. Doug came out, advised to replace both springs since the other side may be weakened too much and expected to snap soon as well. He gave me the estimate and was able to repair the garage door promptly. He was very personable and professional.
Description of Work: Doug replaced both springs on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bonnie S M.
10/2012
5.0
garage doors
  + -1 more
My experience was very good. He was prompt and fixed the issue right on the spot.
Description of Work: I called him for a repair on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

kirsten C.
10/2012
5.0
garage doors
  + -1 more
See the services performed above.
Description of Work: I called because my garage door would not close. I realized that the electric eye was probably malfunctioning, but I was not able to fix it myself. I called Arrow Garage Door, and they came out within 2 hours, even thought it was a Saturday. The workman spotted the problem (the electric eye was pointed slightly upward) and fixed it immediately. He also lubricated the garage door opener. I was very happy with his promptness and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sachi M.
10/2012
5.0
garage doors
  + -1 more
I went immediately to Angie's list to look for garage door repairs done in our area. Arrow was one of the companies that came up at the top with high ratings. I called (on Wednesday) and the earliest appointment I was given was Thursday late afternoon. Although I was disappointed with what I thought was a long lead time I decided to be patient, and because of the Arrow's good reviews, not call a lot of other companies for someone who might be able to come sooner. The good news is Douglas called on Thursday saying he could come earlier than scheduled -- so it all worked out. Douglas came, checked the mechanism and immediately identified the problem. He went to work immediately, fixed it quickly and efficiently. My husband was convinced we'd have to replace the whole mechanism because it's old but Douglas reassured us it would work for another 15 years and we did not need to spend money on a new garage door opener. The garage door opens smoothly and more more quietly than it has in a long time. Arigato, Douglas.
Description of Work: The garage door opener broke down. The door would open about 1/3 of the way, then let out horrible screeching sounds and shudder and shake until it was shut down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Contact information

11 Alhambra Ct, Antioch, CA 94509

www.arrowgaragedoor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Arrow Garage Door is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Arrow Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arrow Garage Door offers free project estimates.
No, Arrow Garage Door does not offer eco-friendly accreditations.
No, Arrow Garage Door does not offer a senior discount.
No, Arrow Garage Door does not offer emergency services.
Yes, Arrow Garage Door offers warranties.
Arrow Garage Door offers the following services: Repair, sales and installation of new garage doors & electric openers.

Contact information

11 Alhambra Ct, Antioch, CA 94509

www.arrowgaragedoor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM