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Free Estimates
YesWarranties
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Reviews
1.04 Reviews
Showing 1-4 of 4 reviews
Jim B.
02/2012
appliance repair
+ -1 moreNO HELP FROM MANUFACTURER
Description of Work: I PURCHASED A CABRIO WHIRLPOOL WASHER APPROXIMATELY 2 YRS AGO. HAD A SERVICE PROBLEM AND CONTACTED A SERVICE COMPANY. I WAS ADVISED THAT THEY HAD HAD NOTHING BUT PROBLEMS WITH THIS TYPE OF MACHINE DATING BACK 6 YEARS. I WAS ADVISED TO TRASH THE MACHINE AND PURCHASE ANOTHER. NO HELP WAS OFFERED FROM THE MANUFACTURER WHEN CONTACTED. WHIRLPOOL PROBABLY BUILDS SOME GOOD APPLIANCES BUT BEWARE OF THIS. SPENDING 800.00 DOLLARS SHOULD GIVE A BETTER SERVICE.
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ROBERT B.
08/2010
small appliance repair, appliance sales
+ 0 moreI talked to Whirlpool and they basically told that there was nothing I could do and needed to get a new one. I don't feel like they did proper quality control on the product I purchased. And was very unhappy with their lack of effort to fix/replace my problem at no charge.
Description of Work: My microwave, Model #M81141XM, is only four years old and is no longer working.
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Catherine M.
01/2010
appliance repair, small appliance repair
+ 0 moreI purchased a Cabrio Washer (and Dryer) February 2, 2007 for $899.95. It has had to be repaired twice. Once for a circuit board ($300.00) and the second time for being out of balance. The being out of balance could not be fixed. The repairman stated that this is a design flaw that is inherent in this washer. I waited for 10 years to be able to buy a new and upper end washer and dryer. After looking online for reviews I see I am one of many who have major problems with this washer. I wanted to know what whirlpool would do about it. According to the reviews, Whirlpool does not back your product. I contacted whirlpool and spoke with Steven and then his supervisor (unable to catch her name). She stated the best she could do was to have another service person come out to "fix" the washer at no cost to me and if I decided to purchase another washer they would give me 25% off. 100% off to fix a problem that cannot be fixed or 25%off another washer is not acceptable. I want this washer replaced (not with a Cabrio) with a washer of comparable price or a sizeable refund on this washer.
Description of Work: Circuit board replaced washer barely over 1 year old. Was told the out of balance problem we were experiencing was due to the circuit board. We believed the repairman. After almost 6 months we called the repairman that used to fix our old washer and he didn't charge us anything because he said it is a design in the washer, not a part that is broken and therefore he didn't feel justified in charging us. So now we have had this washer for 2 years and still cannot use it.
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$300
Alan O.
12/2007
appliance repair
+ -1 moreRude call center.
Description of Work: They refused to come out to repair my 6-year-old dishwasher that I've had problems with from day one. They asked me to pay for the service call, but I believe they should fix the original problems.
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Contact information
unknown, Anaheim, CA 92807
www.whirlpool.comLicensing
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation
FAQ
Whirlpool Corp is currently rated 1 overall out of 5.
Whirlpool Corp accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Whirlpool Corp offers free project estimates.
No, Whirlpool Corp does not offer eco-friendly accreditations.
No, Whirlpool Corp does not offer a senior discount.
No, Whirlpool Corp does not offer emergency services.
Yes, Whirlpool Corp offers warranties.
Whirlpool Corp offers the following services: Appliance repair & sales including to air & water filters, ice maker kits, bulbs, panels, dishwashers, water heaters, softeners, coolers, disposers, microwaves, wall ovens, heating & air conditioning.
Contact information
unknown, Anaheim, CA 92807
www.whirlpool.com