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TermiGONE Exterminators Inc

Pest Control, Home inspection

About us

A complete service termite and pest control company that provides a wide array of termite control solutions and recommendations under excellent and quality service at a competitive price. TermiGONE has currently two offices and 10 dedicated inspectors; we cover the whole Orange and Los Angeles counties. We only recommend the primary treatments in your home and those are whole structure fumigation with Vikane gas and Termidor Perimeter treatment for subterranean and drywood termites. We highly recommend Termidor localized treatment instead of Orange Oil due to the fact that Termidor has a Fipronil active ingredient (Transfer Effect) that the other chemical doesn't have.We also specialized in Boracare Whole House Foaming Method (2006 Overall Grand Prize in National Green Building conference) wherein we inject this foam into your interior and exterior walls protecting your entire structure from termites,carpenter ants,wood boring beetles,cockroaches and wood decay. Additional phone - (714)600-6454. Additional email - termigonext@yahoo.com. Super Service Awardee.

Business highlights

18 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Structural Fumigation, Boracare whole attic preventive foaming method, Timbor & Termidor HE localized spot treatment, Termidor SC full perimeter & soil treatment, complete wood repair, yearly termite control contracts & escrow clearance reports. General Pest Control maintenance for ants, cockroaches, spiders, wasps, etc.

Services we don't offer

Molds & roof certifications.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
6%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-25 of 322 reviews

Thomas L.
04/2018
5.0
pest control
  + -1 more
Professional and timely. Smooth transaction.
Description of Work: Termite spot treatment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$650

Carl and Doris D.
12/2017
4.0
pest control
  + -1 more
well hopefully took care of the problems that existed.
Description of Work: Termite work in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Shelley G.
09/2017
5.0
pest control
  + -1 more
Good knowledgeable explained things well
Description of Work: Spray indoor and outdoor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tom I.
09/2017
1.0
pest control, home inspection
  + 0 more
Termigone is completely unreliable since they were a no show and did not even call. I had to set aside time and cancel meetings for Termigone's no show appointment. I will never trust any pest control company like Termigone who has unreliable, unprofessional, and was a complete waste of time.
Description of Work: The work I needed done was to inspect and treat termites.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TermiGONE Exterminators Inc
First and foremost we appreciate your feed back and as expressed to you when you called into our office we do apologize for any inconvenience this missed appointment have caused you. We also understand you have the right to be upset for such lost time, it is not how we run our daily business nor is it acceptable so we have done what we can on our end to assure our clients that this will not happen again. Unfortunately, you didn't contact us once the appointment time lapsed so that we could have rectified it immediately and had a Rep out within 20mins of your appointment time. Instead it was the next day that you contacted us wherein we discovered the error and you were already very upset for wasting your entire day. Again our deepest apology it was an oversight on our behalf and take full responsibility for not showing up to the appointment. Now having said all that I think its fair to clarify a part of your post and the conversation that took place. Our rep did not hang up on you. When you called in you were extremely upset and yelling right from the start. You immediately addressed our rep with, " I just finished posting complaints on 5 different sites and now I'm calling YOU to tell YOU what I think of YOU". The issue was brought to our attention in which an apology was immediately attempted to be given, in return you cut off our representative and continued to yell and insult the Rep (not the company)that was attempting to assist you. Now as much as we feel that our clients are our priority and agree that you had a right to be upset , in no way was it ok to yell and insult the rep especially when they are trying to help resolve the matter. Our rep said to you " Sir please stop yelling I'm trying to help there is no need to yell at me" your reply was " I know I shouldn't be yelling but I'm angry" and continued to yell and insult our rep. After over 5 minutes of having the patience to handle your verbal attacks and aggressiveness it was made clear that there was nothing our rep could do or say that would appease you. Our Rep made the correct decision to finally get a few words in again which were "Mr, [Member Name Removed] (for the sake of keeping your identity private) I will have the owner contact you as requested, thank you and ended the call. You were not just hung up on, you just made it impossible to have a productive conversation. I'm not sure what more could have been done under the circumstances of your anger. You were not looking to resolve anything perhaps just vent. What happen in regards to your appointment was an honest mistake and again we are terribly sorry. The Rep you spoke with was the same Rep you spoke with days earlier who took the time to listen to your personal life events, family loses and of course answered many termite related questions. The rep had a 23 minute conversation with you prior to making your appointment, something that only takes a minute. Its how our employees care about current and potential clients. Therefore, we feel confident in our Reps and know that this incident was a one time error and that our customers are in good hands.

WILSON S.
09/2017
5.0
pest control
  + -1 more
I think we first got them on a Angie's List special. The workers are good.
Description of Work: They provide pest control

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Derek M.
09/2017
5.0
pest control
  + -1 more
They came on time and performed their service as advertised. Unfortunately the ants were back within a week. I called them back and they came back right away and sprayed again. They were helpful and professional.
Description of Work: Sprayed around my house for ants and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elisabetta P.
08/2017
5.0
pest control
  + -1 more
It went very well. Was very impressed with your employee. Who was exceptionally well trained and well mannered and personable.
Description of Work: Exterminate ants without hurting cats and outside animals, birds, mice rabbits, rats, etc ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Paul N.
08/2017
3.0
pest control
  + -1 more
The inspector forgot that I requested spider extermination, and needs to reschedule. That's on top of a previous no-show.
Description of Work: Termite extermination + spider extermination

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Augusto F.
07/2017
1.0
pest control
  + -1 more
Whenvever we need a project completed, we only reach out to "top rated" Angies List Providers, and these folks had top ratings, so we reached out to them on one of their offers for Termite Treatments. They asked us if we were calling about their offer, we said yes, and then never heard from them again. Disappointed and not clear how they have high ratings with this lack of responsiveness
Description of Work: Whenvever we need a project completed, we only reach out to "top rated" Angies List Providers, and these folks had top ratings, so we reached out to them on one of their offers for Termite Treatments. They asked us if we were calling about their offer, we said yes, and then never heard from them again. Disappointed and not clear how they have high ratings with this lack of responsiveness

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TermiGONE Exterminators Inc
Thank you for your input, it is greatly appreciated. Customer satisfaction is of utmost importance to us therefore a representative will contact you to resolve this matter.

Ilene G.
06/2017
5.0
pest control
  + -1 more
excellent, no silverfish spotted since the trip
Description of Work: spray insideand out

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

willie L.
06/2017
2.0
pest control
  + -1 more
Came only once which they are supposed to do one more follow up which they waited till time elapsed and said we need to start a new contract.
Description of Work: spiders, silver fish

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from TermiGONE Exterminators Inc
Mr. [Member Name Removed] purchased a "one-time $79 Pest Treatment" on April 6,2017 for his rental property at Moreno Valley. It took a while to schedule the treatment with the tenants; hence, TermiGONE was only able do the one-time treatment on April 13, 2017. Mr. [Member Name Removed] called for a second service on May 1, 2017 . He was informed that there was a heavy infestation of black widows in his rental property and he was advised the property needed a regular follow up. Mr. [Member Name Removed] refused. Out of courtesy, we provided treatment again on May 24, 2017 for FREE. Of note, on both occasions, our technician patiently waited for 45 minutes for the tenants to leave the property. The tenant called on June 16th requesting another follow up. They were advised to talk to Mr. [Member Name Removed], the owner, because the service that Mr. [Member Name Removed] purchased was for a one-time treatment only. We only provided a second treatment out of courtesy. The tenant said she talked to Mr. [Member Name Removed] and he refused to purchase another treatment. She was advised that without Mr. [Member Name Removed]'s consent, we cannot provide another treatment. Or they may purchase the service for themselves. There is evidently a miscommunication between the tenant and owner in regards to what has been done and how often for this comment to have been made. It is rather unfair that we have provided service above and beyond (2 treatments for a one-time treatment coupon) what was purchased and we were given such poor review.

Shan T.
06/2017
5.0
pest control
  + -1 more
Very very knowledgeable and careful and attentive to details. He explained the difference between dry rot and termite damage. He also observed a few specimens within my home. I will surely find him again when we need to treat bugs.
Description of Work: misc. spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

ROBERT H.
06/2017
5.0
pest control
  + -1 more
The young man was thorough, competent and pleasant. I will use this company in the future BUT, I will limit my contact with their office to emails. The person who handles the phones is very uncomfortable with English. No, I am not xenophobic.
Description of Work: Sprayed for ants

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Fred J.
11/2016
5.0
pest control
  + -1 more
Arrived on schedule. Explained what they were doing and was efficient. So far no ants or pests are present.
Description of Work: Interior and exterior pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

nicole M.
10/2016
5.0
pest control
  + -1 more
Very friendly, took time to explain what he was doing and what he found. Big improvement on the amount of bugs we are finding!
Description of Work: They did a preventative spraying for spiders and ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Susan L.
10/2016
5.0
pest control
  + -1 more
It went well - the cockroaches went away and the person who did the service was very friendly. But now I am waiting to hear back from them as we bought a quarterly service and they have not been back for 4.5 months nor have they returned my calls. I am hoping I do hear from them so that I can receive the full service that I paid for.
Description of Work: We needed extermination services to get rid of cockroaches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$299

Mary G.
10/2016
5.0
pest control
  + -1 more
Very well, on time and so far so good.
Description of Work: Bug control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yoshimi P.
10/2016
5.0
awnings
  + -1 more
Stan showed up on time and got the job done very efficiently. Will hire again.
Description of Work: Pest control (ants, spiders) Termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
10/2016
1.0
awnings, pest control
  + 0 more
There was no service. They called after the appointment to say that the technician had an emergency. This happened more than once and they volunteered to refund and give a gift card for the lack of service. I expect my money to be returned by Angies List.
Description of Work: I paid Angies List for pest control. Three appointments were no-show and the company has said that my money will be refunded by Angies List and they will give me a $30 gift card. So far, all I have are three wasted mornings waiting for service that did not arrive. Linda St John

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Eunice R.
09/2016
1.0
pest control
  + -1 more
They never called me or reply my e-mail to set up appointment. I paid for no service.
Description of Work: •$79.00 for a preventive interior and exterior pest treatment

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$79

mayda B.
09/2016
5.0
pest control
  + -1 more
Great! On Time, very thorough and went above and beyond with service, suggestions and recommendations....great experience!
Description of Work: Termite treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ray C.
08/2016
5.0
pest control
  + -1 more
FGreat. They were on-time. Professional with a great attitude!!
Description of Work: termite fumigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jane B.
08/2016
1.0
pest control
  + -1 more
They never emailed me. I called them - and was assured a supervisor would call. That was two weeks ago. I want the charge against my credit card REMOVED - by you. What a rip-off! You are now advertising termite service. I wouldn't hire them to take my trash to the curb.
Description of Work: I was looking for an inspection re bug issues.

Rating CategoryRating out of 5
quality
1.0
responsiveness
1.0

$79

Tony G.
08/2016
5.0
pest control
  + -1 more
It was an absolutely fantastic service. One of the nicest guys came out and explained the types of pests I had and where they were coming from. He took care of the problem quickly and 2 weeks later I haven't seen a single ant in the house. I could not be happier. Highly recommended.
Description of Work: Pest control, ants and spiders

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorrie N.
08/2016
5.0
pest control
  + -1 more
Fantastic service. Prompt, good attention to detail, friendly - professional demeanor and we would definitely use again. As an aside, the person who we made an appointment with, although helpful, was fairly difficult to understand, due to accent and ESL issues. Ultimately, and with a little patience, everything was resolved and we are very happy with the total experience. Definitely recommend. Thank you, TermiGONE.
Description of Work: Interior and Exterior Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

780 N. Euclid Street Suite 204G, Anaheim, CA 92801

http://www.termigone.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
PR5089

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection

FAQ

TermiGONE Exterminators Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

TermiGONE Exterminators Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, TermiGONE Exterminators Inc does not offer free project estimates.
Yes, TermiGONE Exterminators Inc offers eco-friendly accreditations.
Yes, TermiGONE Exterminators Inc offers a 10% senior discount.
No, TermiGONE Exterminators Inc does not offer emergency services.
Yes, TermiGONE Exterminators Inc offers warranties.
TermiGONE Exterminators Inc offers the following services: Structural Fumigation, Boracare whole attic preventive foaming method, Timbor & Termidor HE localized spot treatment, Termidor SC full perimeter & soil treatment, complete wood repair, yearly termite control contracts & escrow clearance reports. General Pest Control maintenance for ants, cockroaches, spiders, wasps, etc.
Molds & roof certifications.

Contact information

780 N. Euclid Street Suite 204G, Anaheim, CA 92801

http://www.termigone.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed