Sotero Fernandez Tree Service

Sotero called me an hour after I made my online request on Angie's List. I scheduled him to come the next day at noon. I had already talked to two other companies. Sotero came himself (not an estimator). He checked the trees and told me how he would trim and shape the two large maple trees in the front yard and confirmed the three diseased and damaged trees in the back should be removed. I liked it that I was talking to the owner and he was knowledgeable and experienced. His price was fair and he was able to do the work the next day. He sent a large crew of 8 with the right equipment. I was impressed with how well and quickly they completed the work. The clean up was excellent. My yard looked great after they were done and the two trees looked healthy and had a nice shape. They did a good job of removing the sick trees and the stumps to about 16 inches below ground and covering it with top soil. It looked as if there were never any trees there. I am very happy with work that Sotero did and appreciate it that he personally checked the work when it was finished.

From the largest of the trees to the smallest of the plants, they expertly and beautifully took care of all of our landscaping needs. They understood how to promote the health of and show off the beauty of each of our landscape items. They worked diligently as a team and thoroughly cleaned the yards before leaving. I have used them several times, and they have always exceeded my expectations.

Everything was excellent. Would definitely hire again.

Sotero contacted me promptly after my inquiry, we set up an appointment for him to assess the job, and he scheduled the removal for the next day. His crew showed up as planned and took down the two trees (a persimmon and an overgrown shrub), taking care with the surrounding roses and other plantings. They did a good job! I plan to call him in a few months to prune a neglected citrus tree.

Manuel and his crew were quick and efficient with the tree removal. Everything was performed with utmost care and the cleanup afterward was top notch. Would definitely use Sotero Fernandez again!

Sotero took the time to drive to my house to give me a quote.I expressed my concerns about previous tree companies and he expressed he had been in business for 37 years and eased my concerns that all would be done right. I called back a few days later and verbally accepted his bid. He called back and told my wife that he would call me back on Saturday. He never called. I called the office and was told someone would call me that evening. No call back. I left a message requesting someone in the company to call me to see if they wanted the job. No call back. Finally I contacted a person and we confirmed my name and address and that he would call me back when Sotero arrived back at the office. No call back!!!!!!! I called again to inform the answer machine that this was horrible customer service. THE END of my patience with this company.

The estimator was prompt and gave me the estimate in writing. I thought it was a little high, but went with them anyway. The workers show up on the appointed day and were fast and efficient. They did a great job, including the clean up and haul away. 1500I would hire them again.

Never ended up using them. I called for a quote. Estimator came out in mid-December. He said he would go back to the office, write up the quote, and text it to me later that day. The quote never came. Due to the holidays I followed up last week. I was promised a call back to follow up with the quote. Still have heard nothing. So I guess I’ll look for somebody else, but that’s been my experience to date with Sotero.

They trimmed approximately 25 very tall trees. They operated in a safe and efficient manner. They were highly experienced in tree trimming. We would hire them again.

all in one afternoon! no stump grinding. The crew was happy to work, and they all worked well with each other. they all paid attention to details and made sure at the end of the day that I was happy with all that they had done. I would hire them again. I was not sure during the time they were here if I really wanted the third tree removed, but I asked the foreman if they could do it for a little more money, and he agreed to my suggested price...it was done in about 15 minutes. the men did not grumble and moan about the extra labor.

Very fast response time. Tree looks great.

They were very competitively priced, professional, friendly, and fast. They cleaned everything up. I would highly recommend them for your next tree project.

Their price was reasonable. Their responsiveness was great. They called back within 15 minutes of me calling them. Other providers called days after the job was done.

Excellent! They were on time and on their original budget. They completed the work in under 2 hours and they cleaned everything - actually better than it was. I especially liked that before they left, they checked to make sure everything was done. I asked for a couple of high limbs to be a bit shorter and it was handled without any complaint. Absolutely professional. I will asking them back to trim my fruit trees.

Provided estimate on time and was very prompt the day of service. Tree removal and root grinding went without problems despite close quarters. Overall exceeded expectations.

Nothing, they never showed up for the scheduled estimate.

Excellent tree trimming and clean up. This is our second time with this service, and we are VERY happy with the results. We will continue to use Sotero Tree Service in the future.

The reason I haven't done anything with them is because I'm not going to do the tree trimming until the Fall, but I was just starting to get some estimates. On price, I haven't compared them to anyone else yet. On responsiveness, they responded the same day. I may use them in the future.

Three workers arrived on time with their truck, a large wood chipper, and large stump grinder. All of the workers were very professional and removed the tree and stump very quickly thanks to the equipment they had to assist them. They cleaned up everything completely and left the property in excellent condition. Just today a representative of the company called to ask how everything went. The quote sheet included the company's workers compensation and liability insurance numbers. The price was excellent. I would definitely recommend this company to my friends

Great. It was done to sell a house.

Workers were efficient and did a good job of cleaning up. Communicated when they were going to show up later than expected.

Friendly, prompt, good price. Said what they said were going to do and cleaned up afterward!

They arrived right on time, with a large crew and knocked the job out in about 2 1/2 hours. They hauled chipped all the trimmings and cleaned up after themselves perfectly. They were terrific - I would definitely use them again.

The crew knew exactly what they were to do and how to do it. The 2 large trees were especially challenging, but they trimmed and thinned them beautifully. The crew efficiently performed their various tasks, finishing everything about the same time. They cleaned up everything well. When they were finished, one of the crew took me around the yard showing and explaining what had been done and making sure I was pleased with the results. This is the second time I have used their services, and I will certainly use them again.

OK, but they had to come back for one of the palm trees. They came to finish like I wanted.