We started with a leak from a punctured hole in our old copper pipe. After interviewing 14 companies, Pool Effects was the company that was chosen. One of the main reasons for choosing Pool Effects was that Edward offered 3-d renderings of the finished project without a fee, something that none of the other companies offered. Pool Effect offers this service only if you chose them as the contractor. This is completely understandable, don’t want a contractor doing all the prep work for free and taking the drawing to another company. This was helpful for people who have a difficult time picturing how the different pieces (coping, tile, pebble, and pavers) will look together. We even used some of the ideas in the drawing to improve our landscape looks. Edward was the only one (before we selected him as our contractor) to provide us with a temporary solution to our leaks. All the other companies just looked at the leak and ignored it. Edward immediately looked at the pipe and suggested a solution, which was extremely helpful. This tells us he is willing to make sure the project was done exactly the way we wanted. Edward also understood the city code well so that they were approved after the first inspection and there was no delay in completing the project. He was also conscientious of the budget and found material that fits with the desired vision of the backyard. Edward also has a great design style and understood our likes/dislikes and helped to create our ideal backyard. The workers were also quiet, arrived on time, and tided the yard at the end of the day. Edward made this daunting remodel much easier and clearly explained each step so that the project was completed within budget, on time, and beautifully. He even made sure our drain blends with the paver but incorporating the pavers into the drain caps. The attention to detail was ridiculously amazing. They made sure we were constantly updated with the project from demolition to delivery of material. He also made sure before and during a particular phase of the construction if we were happy with the design, and also explained the process. Edward was extremely patient with us. We had questions at every turn. We would text, email, phone calls, and even meeting in the morning to go over the day and week's plans, answer our hundreds of questions. Not once was Edward impatient with our questions. Edward also was flexible when it came to our “particular” request. For example, we wanted all the pavers to line up in straight lines. Something not commonly done. Not only was he being able to come up with a workaround, but he also made it looked amazing. Expect Pool Effect to start work early in the morning, right at 7 AM. Their team worked efficiently and fast. Things that slowed down the project were getting city inspectors to show up due to the Covid restriction, and properly allowing the concrete/gunite to cure. So don’t rush these steps. Edward will give you a timeframe to select your color and material. He won’t tell you last minute and rush you, usually about 2-3 weeks outs. As for payment, Edward would provide you with a payment timeline (as each phase is complete). He will provide a “checklist” with his contract. Extremely helpful to us to stay on track. Upfront and transparent. What did we do to our backyard? Complete demolition. / Micro-peddles our pool. / New tiles / New coping / New pavers. / New filter system. / Additional spa / New drainage. / New automation system. / New LED / New autofill system. / New electric heater for spa and pool. / Improve the wall footing look with planters. We have been extremely blessed with the work Pool Effect. There are a few great pool companies out there, but I have to say based on personal experience. Can’t go wrong with Pool Effect.
Description of Work: Complete Pool and backyard remodel
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FAQ
Pool Effects Inc. is currently rated 5 overall out of 5.
No, Pool Effects Inc. does not offer free project estimates.
No, Pool Effects Inc. does not offer eco-friendly accreditations.
No, Pool Effects Inc. does not offer a senior discount.
No, Pool Effects Inc. does not offer emergency services.