Oakland Custom Fireplaces Inc

I reached out to them and they never responded to me. It was over 8 months ago.

Needed many follow up

We love our new fireplace and shelving unit! It brought the house into the current century! Greg and his team were professional and on-time and their work was of the utmost quality. In addition, we had to make last-minute changes to plans and Greg was very flexible, which enabled us to get the results we wanted! They communicated great along the way so that we knew what was going on! We would highly recommend this company for your new fireplace needs!

Excellent work, fast and efficient. End product exactly as expected including gas logs. Very nice installation and very professional workers.

Went very well. Great contractor!

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When Greg did not arrive as scheduled, I called to follow up with Shelley. Shelley told me that Greg was handling an emergency, he had just gotten back from vacation and things were very hectic and that my appointment fell through the cracks. Shelley did contact Greg and said he would drop what he was doing and meet me in 35-35 minutes, I declined. I don't want to do business with a company that is late for an appointment, doesn't call to notify me and is busy with "emergencies". To me this is a sign that the company is disorganized and not reliable and is not the kind of company that I want to do business with.

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The job was well done and the worker cleaned up everything well.

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The owner was the nicest contractor I've ever dealt with. He came out and gave me a quote that was almost half of what I'd already been quoted and also gave me exactly what I asked for without trying to convince me to install something I didn't want like others did. The two man crew showed up about 30 minutes late for the job every day but their attitude and professionalism made them worth the wait. Jose was the lead and he showed amazing patience with all of my questions and concerns throughout the project. I only have one fireplace but found out this company also offers other custom work which is great since I have many other projects I plan to use them for.

excellent. professional service, on time for appointment, extremely neat. LOVE the change to my fireplace. Wish I had done it sooner!

Every thing went well only had one small hiccup. The clip that they installed to keep the chimney damper open fell off. I suspect the installer failed to tighten the screw on the clip. Didn't feel it was worth a service call and my son-in-law attached the clip for me. I'm sure they would have come back if I asked. I installer was very quick and clean and the fireplace works great and was great to have on those recent rainy damp evenings.

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Installer was Great! Very efficient and made sure everything was clean. Very quick installation. We love the new fireplace.

Company called as soon as they opened and was very understanding about the circumstance that I ordered for my Utah house and they service California. If I had a fireplace in California I would have definitely used their service. I'm keeping their info to pass along to friends.

As Greg was leaving he said "We'll have an estimate over to you in a few hours". I did not hear from him or anyone else from the company, so the following Monday I called and they told me that they would have an estimate over that evening. I received a call later to start to go over the details but it was someone else job, not mine. The person said "Oh, I will call you right back" I never heard from them again. I texted them the next day and was told that they were "getting my paperwork together" and would have an estimate over. I also reminded them that I had emailed pictures of my existing fireplace. (I thought they might have forgotten what job I was trying to get an estimate for.) That was two weeks ago and I have never heard from them. It was rude and unprofessional of them to not follow up with me after phone calls, emails and texts.

Oak-land showed up on time, did excellent work for a fair price, and left the place immaculate before leaving. They finished on time and we are very pleased with the work.

I was looking for someone to get the rock off my fireplace, its disgusting. I found Oak-Land with Google. Called them and requested an estimate. The next day, the owner, Greg, came to my house to give me an estimate on my fireplace. He was right on time for the appointment, and very pleasant. He asked me what I wanted my fireplace to look like, I told him anything better than what it looks like now. He gave me a few suggestions and was very knowledgeable about building codes and what looks good. Later that day the office girl called me and gave me a price, suggested where to look for selection of facing materials (travertine or granite, etc.) After I selected the tiles, I went into their showroom to decide on details for mantel. The work was done within 2 weeks of my original call. The crews that came to the house were polite, clean, very respectful. They used plastic to keep the dust down, vacuumed up, cleaned up.....I still can't believe how clean they were. The end result is beautiful, exactly what I wanted. I highly recommend this company. I will definitely not hesitate to call Oak-Land for ANY type of construction.....knowing that

He was the only one that figured out a solution for my problem. My husband is disabled so we needed to have a tub and a shower. He needed to be able to get into the tub easily. The contractor put a marble rail and curtain on the tub. It looks amazing, like a spa.

HAD A FIREPLACE INSTALLED IN BACKYARD NEAR THE POOL. I THOUGHT THIS WOULD BE A GOOD IDEA TO HAVE SO WHEN WE GOT OUT OF THE POOL AT NIGHT WE COULD SIT BY THE FIREPLACE, AND GET WARM. WELL THIS COMPANY DID A GREAT JOB, AND I AM REALLY IMPRESSED WITH HOW THEY SET UP, AND DREW OUT EVERYTHING. JOB WELL DONE!!