Barker and Sons Plumbing & Rooter

I’m a senior women, had a back up that could not be cleaned out. The first call was a quote for $5000. Then as the next day when they came back, I was told there was a break out somewhere. Total $10,000. Had cut part of my cement driveway, told me it would a finished surface, they had a professional to do it. The day the cement was laid that person could not come, the whole was at the end of my driveway, I did not feel comfortable to have it repaired, I live near a school and students walk up my street The worker that worked on the clean out on my patio left a mess, I called the company to inform them about his service. He did come back and cleaned it up, but was not happy I called and he let me know Some plants had to be removed to fix the pipe in front, told me they try to dig put to try to save plant. After stated to dig told me it was too deep and had to cut down. Ok what do I do, say go ahead, they cut it down and dug hole. Wrong place break was over two feet, More happened and I could go on and on, but why I cost me $10,000, they have a Payment program. No I would recommend them for anything, they pressure you to have more done and use scare tactics to have more done

They're good but they want to sign up to them for a discount I wish that they could just provide the price the person really nice really good.

Really well. After another service promised a return call and nothing happened, I call Barker and Sons. They texted several times keeping me in the loop and called as the technician was on the way. All work was completed. Many thanks since having to run to the street to turn on water was getting annoying!

Dylan was sent out on a Sunday to help me with a busted valve in my shower. Dylan was very courteous and spent the time to explain to me what was going on and show me what the options were in front of me. To save the tile in my shower Dylan accessed the valve from the other side of the wall saving me all kinds of potential damage. He took the time and answered all my questions and concerns and put me at ease not only before, but during and after the process. His work was clean and he respected my home. If you have plumbing repairs to take care of I would recommend this company without reservation. For my next plumbing job, I will be asking for Dylan

The initial contact and home visit was professional, timely and well done. The followups were polite and professional. Unfortunately this company could not meet my specific needs and their prices were too high. I can recommend to others if you are looking for turnkey plumbing projects and don’t mind paying higher than average.

Appointment made immediately for estimate, Work done at same time. Very pleasant and professional. Prices are high but worth it for the service.

Very well, professional, prompt always let us know what was going on and when our repairman would arrive

The plumbers worked hard and they were polite. But the quality of the work was poor. They had to come out three times to fix their unacceptable work. I thought their work would be high quality because they had an A rating. I will not hire them again.

Our technician was prompt, punctual, and professional. He diagnosed the problem quickly and explained why the old unit needed to be replaced. Showed up the next day and completed the job.

There was a delay while the service rep obtained the new water heater and come cooper tubing. Otherwise all went well.

Mario was quick to diagnose and repair the problem with the main. He scoped the house lines to see if other problems were present. He was quick, efficient, courteous, and prompt. You could not ask for better service. Barker and Sons Plumbing are the best plumbers I have had in over 10 years. I wish I had used them on my last job, I think they would have saved me a lot of money with quicker and more accurate diagnosis and repair of the problem.

After my initial call to the Barker and Sons Plumbing office I was continually kept updated on when our assigned field technician Mario would be at our home. Mario also confirmed by his cell phone that he was on the way to our home and gave us the updated estimated time that he would be here. He arrivied on time at 4:30pm with a nice clean company vehicle and was dressed professionally in a clean company uniform. Before he entered our home, he put shoe protectors over his shoes. He listened to our explanation of the problem and then set about confidently researchng our drain problem with the video camera. He found the broken clay pipe connections underground and gave us three repair options clearly explaining their pros and cons and their individual costs. We picked an option that we were comfortable with and as it was now dark, he called his dispatch department and scheduled with them a 1:00pm start the next day. Mario was there again on the job when the crew arrived. They had to dig a large deep hole in our front yard down to our main drain line. During the whole time they were repairing our main drain, they kept the dirt neatly piled and used tarps to keep it off our new landscaping. It was a day and a half project and the whole time they kept the area very secure from a safety point and very well picked up. Mario was always very friendly and professional in his efficient management of the project and the crew. He made sure that the our main drain was efficiently repaired as contracted and that our front lawn work area was always secured safely from casual outsiders walking by. I would recommend Mario to anyone that appreciates professional plumbing competence, honesty as an individual and efficiency as a project manager. We were very happy with the final price and what we received for it as well as the efficient way the job was run and completed on time. It was such a pleasure to have Mario and his crew at our home doing what they do best. My best regards, David Nicholes

As a Landlord for the last thirteen years, I’ve used my fair share of plumbing companies. Barker and Sons will not be the cheapest in town but they are simply the BEST plumbing company I have ever used. Call Barker and Sons If you want the job done right, on time, with excellent customer service and quality work at a fair price. I tried Barker and Sons for a small plumbing job previously and was very happy with that experience so when it came time to replace a 100ft plus sewer line at my parents house I knew who to call. The employee who scheduled the estimate was very pleasant and another employee called multiple times to update me on the arrival time of their technician. She too was very pleasant and professional. Sean arrived on time to do the initial camera inspection and was very professional. He was extremely thorough with the inspection and in explaining all my options for replacement or repair. He was very knowledgeable and did not rush or try to sell me anything. He gave me all the information needed to make an informed decision which I very much appreciated. He left his business card and said I could call him directly if needed. I called Sean directly and he answered a few more questions I later thought of. After speaking with Sean again, I decided to book the job with Barker and Son’s. Sean made all the arrangements as we discussed and came on time with his crew to start the job. Sean and his crew were amazing! Sean was great in communicating the progress of the work and his crew were hard working and left the job site clean every day. Sean arranged the work so down time to the plumbing was minimal. Sean made sure my mom was happy with the work before he left. The work was completed on time and at the quoted price with no surprises. I am so thankful to Sean and crew for a job well done. It’s great to find professionals who take pride in their work and care about their customers.

Woke up this morning and my water heater was leaking after 17 years. I called Barker and Sons Plumbing my go to plumbers and the company who installed it. I was interested in a tankless water heater and wanted to weigh the pros and cons. The plumber Mike was friendly informative and generous with his knowledge and time. Fast response as always and great install of my new tankless. Everyone was super helpful and went above and beyond in making the install look professional including the venting and gas line. I also added a water filtration and water softening system. Great experience as always. Thank you.

I called Barker and Sons Plumbing and Rooting and as I suspected we had a slab leak. Jesse and his helper arrived promptly. They were considerate, organized and professional. He explained he would have to do a leak detection and confirmed we had a slab leak. He presented a very fair price and began the work. He did an excellent job and was very respectful of our home. This is a great company to do business with as they guarantee there work and have outstanding customer service and communication. I highly recommend this plumbing company.

This plumbing company hires the BEST people! Cody and Pete were prompt, professional and gave us the best service and and advise I have ever received from a plumbing company. I own numerous restaurants in Orange County and have never experienced service like this. Thanks guys for making our day so positive and clearing our drains. Barker and Sons Plumbing & Rooter are my go to plumbers.

It was handled effectively and professionally

This plumbing company is the BEST in Orange County! They are very professional and know their stuff. Prices are reasonable; they don't try to "up-sell" you to something you don't need. They are reliable - arrive on time. I used them once to repipe our house after we had a slab leak and have called them back again to replace our water heater. They are my "go-to" plumber.

My issue with this company is that they were looking for a $59 visit charge....for a construction estimate on a job that likely would have exceeded $5,000. I interacted with Hailey the night before and Missy the next day and both were really nice, but that’s ridiculous.

This was the most crazy over the top plumbing experience I've ever had. And I mean that in a good way. From the start and until the plumber arrived, I was in constant communication with their CSR reps letting me know the current status of my appointment. Apparently there were a lot of emergency plumbing calls the day of my appointment so my time was pushed back until there was a plumber available. During that time I was regularly updated by the CSR until a plumber was available and on the way. Then came the emails and texts detailing what the plumbers looked like as well as a link to track how far they were from my house. Plumbers arrived, assessed the situation and cleared the drain. It was quick and painless and they left the area spotless. They are a bit more expensive than the competition, but I think the attention to detail and good customer service more than make up for it.

The company was very responsive to our need to restore water. We had a slab leak and had no water for 7 days. Originally we were gong to go through the slab. We decided instead to reroute. Jesse and his team showed up at our home and said he could do the work right away. They worked until 8:30 pm on a Friday night. We were very grateful to once again have water. The people in the office equally responsive. The girls in the office kept us posted of their arrival times.

Went very well! Great job would use again.

Thanks for the professional service. I've had plumbers here before, I'd give your entire organization from the phone service reps an 11 out of 10. The best.

They did a great job and installed 2 new clean outs along the main sewer line to the street. It was a hard job, but they handled it professionally and left my house in much better shape.

I called Barker & Sons Plumbing early in December to see if I could get anyone to come and try to fix a problem with my fireplace gas line/valve. I spoke with Missy and she was so friendly and helpful. She was able to schedule a plumber to come out the very next day. She made sure to explain to me what to expect prior to the technician's arrival - the cost to come out to inspect the problem, when I will receive a call, pictures and names of the technician(s) coming out, etc. I immediately felt like I was dealing with a professional company. Frank V, Hector V and Joseph (I think it was Joseph - sorry, I forget the name of Frank's second assistant) were very professional, friendly and courteous. They arrived on 3 different days for 2 jobs in a timely manner. I was notified by Elizabeth (a very cheerful person herself) at the office when to expect them or if they were running late. At no point was I ever left with uncertainty about my appointment. Frank clearly explained to me the possible work necessary in fixing the gas leak and how much it would cost. He prepared me for the potential of having holes in the wall (fortunately, that was not necessary through persistence on their part). On replacing the antique water heater, Frank's explanations to me about the reasons for our hot water problem were clear and exact. He didn't speak to me in hyperboles; I also cross-checked the information I was given with information I found online. The work for both jobs was done in a neat and clean manner. I am very happy with the service I received from Barker & Sons Plumbing, specifically in working with Frank V. I am now considering bringing Frank V back to install an exterior clean-out and potentially relining my root-infested sewer pipe. Frank and Hector were able to tell me precisely where my sewer line came out of the house and where they would have to dig. That information was not given to me previously by another company and I was left wondering how much of the walkway would have to be excavated.