Andy Castillo Plumbing

While I was painting behind my stove I bent down next to the gas line and actually felt air blowing from a hole in the line onto my cheek--but the air was natural gas. I knew I had smelled some gas, but I kept assuming it was the pilot light. Nope, it was a huge leak in the gas line. No wonder I felt light-headed. I called So Cal Gas to come check it out and their tech replaced the line, but when he tested the pressure on the gas line in the whole house there was still a significant leak. Yikes. The gas company shut off the gas to the entire house, so no cooking, no hot water for showers or laundry. I called another different plumbing company who charged $99 to do an initial visit--wherein they wanted me to sign paperwork for a $600 test of the gas line--but on the first visit they didn't do any work, so I would need to schedule another appointment for a few days later for the gas line test. More cold showers for me. I was informed that if they would cap all of the appliances, then if the line was still leaking, all the horizontal lines would need to be replaced which would be about $9,000, then if that didn't work, all the vertical lines would be replaced for about another $2,000. So upwards of $11k. I asked around and everyone told me they thought that was too high, so I started looking and I found good reviews on Angi for Andy Castillo Plumbing. Their technician, Gus, came out the next day, and immediately went to work. Their gas line test was about $300--so HALF what the other company was charging, and there was no $99 initial visit fee. Gus replaced all five of the interior gas lines and old valves to see if that would hold pressure (and to bring the lines up to code, which they definitely were not). IT WORKED!! Instead of spending $11,000, the entire job cost about $900. Gus checked the line for pressure multiple times to make sure it was holding, then he did it again in front of me, so I could see that it had been repaired. When the gas company inspectors came, they said the line was solid, and they restored my gas!! The entire time Gus was there, he explained everything he was doing and why he was doing it, in clear terms. When I asked him how much it might be if he needed to replace all the gas lines (if the pressure didn't hold), he told me it would be around $3,000--which is almost A QUARTER of what the other company would have charged for the same service. My old plumber retired and I've been looking for someone reliable, honest and skilled to do periodic work on my 110 year old house--and now I found him. Gus is amazing, this company has honest, kind, clear, skilled plumbers, and they are now my new plumbers! (and there have been about four other companies I tried before them for other plumbing jobs, so I don't say that lightly.)

Perfectly. Andy was over and beyond professional. He was able to get to our home within 20 minutes (after hours emergency). He had the part on his truck. Did the work quickly with zero mess for a very fair price. We couldn't be happier. We HIGHLY recommend Andy Castillo Plumbing.

Very well. Finally returned to hot showers.

They are fast, on time, they knew what they are doing, reasonable and very easy to work with.

Wonderful! I sent an email request for the repair and Andy responded promptly with a fair price. He came at the scheduled time and did a superb job on installing our new kitchen faucet.

Andy and his team did the job and exceeded my expectations.

Andy arrived on time for the estimate and was friendly and knowledgeable. He provided us with a clear estimate with options and was able to perform the installation the following week. The job took roughly two days and we were not without hot water overnight. New water and gas lines were required and plumbed in beautifully. Andy was quick to respond to phone messages for any questions we had. We would definitely use his services again and would recommend him.

Professional, timely, friendly, got the job done right.

Andy came and gave a very good reasonable quote for the work needed to be done. The workers were very courteous and kept the job site clean. They did a great job in replacing the drain pipes which I inspected after completion. I was very happy with the job done.

Andy was professional, did excellent work. We would definitely hire his company again in the future,

excellent work, done promptly, pleasant experience.

scheduled appointment, plumber arrived on time, went to work immediately, got the job done, very satisfied

This was the 4th time in 3 years that I have called Andy and he has done a great job each time. Whether it is tankless water heater instillation, service, or broken pipe repair and remediation his team is first rate and he stands behind his work. He is always honest and up front with us and I would trust him to either do the job right or tell me honestly if the project is not in his normal purview (as he did once after a drip issue from our furnace need an HVAC specialist). I would recommend him to anyone.

Very professional. The work got done quickly and efficiently.

The work is beautiful and expertly done! It was precision plumbing for sure and none of the existing tile was damaged. They were craftsmen par excellance!!! :)

Excellently in every respect, from prompt response to an urgent problem to designing and executing the solution which included running new lines under the house as well as from the street meter. Copper and PVC pipe were used appropriately. The job was permitted, inspected and passed, invoiced as estimated and completed in a timely, workmanlike manner. Andy and his crew are friendly and most professional. I have used Andy Castillo Plumbing on several prior, smaller plumbing jobs, and highly recommend this company for both large and smaller work.

Andy was terrific; he explained the issue after fixing it in no time. He was on time and very professional. Highly reccomend.

It was excellent, they were experts of what they do and very friendly.

Andy replaced my diverter cartridge and descaled my tankless water heater.

It was excellent. He was very professional, knowledgeable, reasonable and competitive.

Mr Castillo returned my call early his morning, he said he had a sched job, but would fit me in today. Andy showed up as promised. He choose the cheapest fix for my repairs. Appreciated his honesty. He could have charged me for a total tank unit replacement. I wouldn't have know the difference. Will definitely use Mr Castillo and Angler list again

Andy came out to give an estimate and then returned to do the work on the day I requested. He was very willing to schedule the work at the time water could be turned off by my condo association. I purchased the toilet and Andy installed it. He answered all questions I had. Work was completed quickly and professionally. The work area was left clean. I found Andy through the reviews on Angie's List. I would be glad to hire him again in the future.

Our shower was draining extremely slowly and our snake couldn't reach the (main) clog, so we called Andy Castillo Plumbing. They came the next morning, showed up promptly, and took care of a clog 25-30 feet down the line. Two days later it became apparent that there was an issue even further down the line that was affecting the shower, toilet, and sink. There was blockage in the sewer line that required 2+ hours of hard work and hefty equipment to resolve, but they went the extra mile to ensure the job was complete. They were friendly, polite, and efficient. I will definitely be calling on them next time we have a plumbing issue!

An outstanding job by a skilled and knowledgeable professional and his considerate and courteous crew. I was able to set this job up from another state thanks to Andy's communication skills and great staff. I was at the property for the work and was very impressed by him and his crew. They went to great lengths to keep the inside work clean and dust free, and they cleaned up each day before the left. Andy always kept me up to date on progress and was easy to work with when minor changes to the work order came up. I will definitely call Andy for any plumbing work I have and strongly recommend him for yours.

Fantastic job. Clean. Clearly explained. Modified as necessary. I've used Andy before and I truly can't imagine using anyone else for plumbing work.