2 employees. No subs. Cost is determined by the job. No travel charges. Additional phones - (510)628-0958. Additional address - 4040 Balfour Ave, Oakland CA 94610.
Business highlights
33 years of trusted experience
Services we offer
Pest control, rodent proofing of houses & buildings.
They sealed all the holes in the house where they could come through. They also laid a few traps. They were great. I hope I don't need them again, but would use them if needed.
Description of Work: We used pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marie D.
12/2014
5.0
animal removal
+ -1 more
It is a two year warranty where they will come out and capture any rodents. They are reliable and professional. They are extremely honest and prompt. I would recommend them.
Description of Work: They did an inspection and laid up traps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathleen B.
06/2013
5.0
pest control
+ -1 more
They were very good and helpful and we liked them lot. They were thorough and willing to work with us. They told us what to do as we didn't want to trap the rats. Their price was good as well.
Description of Work: I have used Rat Patrol Inc for rat proofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Gale Y.
03/2013
5.0
pest control, animal removal
+ 0 more
They were great. For $500 they will come out and seal up everything and you will have them for 2 years. For the first infestation that I had he came out with traps three or four times. In December I thought I had another one in the garage and sure enough a rat had eaten its way so he came back. The $500 was really big but the fact that you have him at your beck and call for two years and you don’t have to worry if they are real or not because they would come and check. They are fantastic. They are very conscientious, friendly and effective. They are worth the peace of mind. They were in my area and were willing to come. I never had to do this before, but to have a two year contract with them it is worth it. When I hear a rat I want it cleared the next day but it does taken them a little longer since they are very busy. Sometimes you may have to wait 10 days or a week.
Description of Work: I used Rat Patrol Inc to get rid rat infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Tom M.
05/2012
5.0
pest control
+ -1 more
Their price is decent and they are located close by. I would use them again in the future.
Description of Work: I used Rat Patrol Inc to get rid of rats.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa A.
09/2011
5.0
pest control
+ -1 more
I was so glad I called Rat Patrol. Garland and Teresa are professional and very nice people. Garland accommodated my work schedule on his first and return visits. He fully explained what was going on, why it was happening, what he would be doing to eliminate the rat problem in our attic, and what I could do to help keep the rats away. The very first night after his visit I heard a little scratching and then nothing after that - I didn't realize how stressed out I was getting from hearing that scratching in the den ceiling until it was gone! With the two year warranty that goes with this service it was totally worth the price. I highly recommend the Rat Patrol!
Description of Work: Inspected for all openings around perimeter of house and roof and closed off; set traps in attic and returned weekly to remove dead rats, and reset traps until no evidence of rats existed. Provided recommendations to avoid further problems with rats, e.g., trimming fruit trees, removing bird seed feeder, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Deborah C.
08/2011
5.0
pest control
+ -1 more
He was very good and very professional. He provides a nice warranty. He specializes in pests and not on insects. He is the guy we would call if we have any problems.
Description of Work: Rat Patrol Inc came and helped us with rats in our attic about 18 months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
DONNA G.
07/2011
5.0
pest control, animal removal
+ 0 more
It went okay. It took them awhile to get out here but he was pretty good when he was here. He knew what to do, but it took awhile to get him out here to get it done.
Description of Work: Someone from Rat Patrol came out and got on my roof to get rid of some squirrels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Marilyn F.
04/2011
5.0
pest control
+ -1 more
He is very good and pleasant. We had another exterminator came out whose primary method of dealing with rats was not good and we were sort of trapping them ourselves. We didn't know too much about how to deal with rats. Within a year the rat problem was back again. Rat Patrol guys did a great job and they basically came out and told us the deal. He told us that, in order to keep rats out of your house you have to find out how they are getting in and that we needed to stop those holes. That's what they did, they found the wholes, used a kind of a form that expands and sprayed liquid into the holes to close the holes out. He was willing to go anywhere in the crawl space and did all the yucky stuff for us. He really searched the whole place out and figured out where the rats were getting in from. He also knew what kind of rats they were and the ones in our house was called roof rats. He also searched for a while to determine whether any other kind of animal was causing part of the problem and it was clear to me that he knew his stuff. He was very professional, kind and ordinary. He spent a fair amount of time just talking to us about what he was going to do and how he was going to do it. He came back three times to check his traps and to make sure he was satisfied that he had eliminated all the rats in the house. He has a deal, where if you want him to he will guarantee his work for three years and if you call him anytime to come back and clean it up for two years. You can call him anytime. We had two providers come and one of them said that we didn't have rats and the other guy was killing rats by live trapping them and get them in a little bag. We have already recommended them to other people.
Description of Work: I used Rat patrol in October last year because we had rat problem in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
John R.
02/2011
5.0
pest control, animal removal
+ 0 more
Garland is a true professional and does his job well. He described his services, gave an estimate, and completed the work as contracted. He was a pleasure to deal with and I would hire him again.
Description of Work: Set traps, sealed the foundation, followed up twice to check traps, gave final report
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathleen S.
01/2011
5.0
pest control
+ -1 more
They were very nice and have an excellent reputation. I didn't actually use them, but they were my second choice. They were great over the phone, very knowledgeable, and their price is right in the ballpark . They are the only company that has an unconditional two-year guarantee. The other companies usually only have a six-month guarantee. I didn't pick them, because he was not able to do the job as soon as we wanted it done, and that was primary reason (scheduling didn't work out) we did not pick them. Otherwise, I am sure they would have done great job for us.
Description of Work: He gave an estimate on exterminating the roof rats in our 6-unit townhouse complex.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Melissa B.
07/2010
5.0
pest control
+ -1 more
We have 2 dogs, so he does not use any poison and makes sure that they can?t get it into the house. They replaced the sewer outside a block or so away from us and it seemed to have dislodged a lot of them. He is really nice and I think that they give you a year?s warranty. He uses hard foam and fills all the cracks, so they can?t get into the house and he uses traps. He obviously is a dog person and does not believe in using poison. The last time we used him it was under the warranty, so we did not pay anything, but I would definitely say it is reasonable. He is just a really pleasant person and would recommend him. I think he also traps raccoons, so it is not just rats.
Description of Work: We used Rat Patrol within the last 2 months for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
P V.
02/2006
4.0
pest control
+ -1 more
He was professional and polite and knowledgeable. He knew well what he was doing. Once I called him, the call was returned in a good timeframe and an appointment was made a few weeks out. He seems very busy. The follow-up visit was handled well. He missed an appointment for the second follow-up and didn't respond to my call initially. He was apologetic about that when I called again the next week and came by promptly.
Description of Work: Rodent abatement and prevention. Called about a rat problem in our attic crawlspace. He searched possible entry points about the house and sealed them, placed traps outside and in the crawlspace and returned to remove the dead rats. His fee is a flat $500 for service, but comes with a two (or was it three?) year warranty, which others don't seem to provide.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Rat Patrol Inc is currently rated 4.9 overall out of 5.
Rat Patrol Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Rat Patrol Inc does not offer free project estimates.
Yes, Rat Patrol Inc offers eco-friendly accreditations.
No, Rat Patrol Inc does not offer a senior discount.
No, Rat Patrol Inc does not offer emergency services.
Yes, Rat Patrol Inc offers warranties.
Rat Patrol Inc offers the following services: Pest control, rodent proofing of houses & buildings.