A Really Clean Home

It was okay. I have an 1,800 square feet home that they cleaned.

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Did not do a good job and I would not use them again.

They did clean the house but were wanting more money for additional time. I did not agree to this but they did a good job.

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I bought a coupon from Angie's list for $60 (I think) for what I thought was 3 hours of cleaning. When I called to make the appointment, the company told me that meant two people for 1.5 hours, and if I wanted more time, I'd have to pay $35/hr. On the good side, the folks who came were friendly and did what I asked, but of course they didn't finish in 1.5 hours. Even with an extra $35, they didn't get around to mopping the kitchen floor or dusting the baseboards. I found out that they were contractors, and I could have hired them directly for less. I will now go back to hiring people directly rather than go through a company. Also, I think the coupon deal was deceptive.

They were very good. I was very happy with their work.

The work went really well. The person who did the work was very thorough and friendly. She was a hard worker.

She was excellent in dehoarding my home. As far as coming and getting rid of lot of stuff that I want to hold onto, she was excellent. She deserved everything for the work she did. She had her other people do the house cleaning. As far as regular maintenance and house cleaning, I would go with someone else. I wasn't really happy with what they were doing. They didn't clean well. They didn't get underneath my bed. They cleaned up for me the way the teenager would; so that they could get their allowance and run outside. They were not at all thorough.

when a company wants to do professional business, the professionalism starts with the telephone and a welcoming voice. that didn't happen with this company. i didn't feel my business was important to the people i spoke with on the phone. was happy with sarah and henry's work. they were very nice and worked very hard. thank you to them.

I purchased the "big deal" on Angie's List for 3 hours of housecleaning for $60. When the company called me, they said they had a 4 hour minimum and I would need to pay the full price for the extra hour. When I said I wanted to cancel because I felt this was a misrepresentation and that I didn't need that much cleaning or want to spend any more than I did on the coupon, the owner said there was a $50 cancellation fee. When I said that the 4 hour minimum or the cancellation fee was not written in their ad, they said it was Angie's List's fault and that they didn't write it right. Then the owner back pedaled and offered to not charge me if they went over 3 hours after all (why couldn't they do that in the beginning?). I hurried back from out of town the day of the appt. and they never showed up. When I called, they said they didn't have cell service to call me from their previous job. Then the company called me 3 more times with apologies and attempts to reschedule (the last call offering a free cleaning). I got a refund for the coupon from Angie's list without any problem. I am not interested in having a company with such little professionalism work in my home.

They were very nice. They brought their own supplies and did what they said they would. They were very easy to schedule and worked efficiently. They had a special offer, where they did three hours of work for $60; the price was half of whatever their regular fee was. They did try to encourage me to give them more work at the rate of $40 an hour, but I just stuck to the special offer and had them do whatever they could do. I think their price was high. I would probably not use them in the future.

Great phone contact prior. Crew called to give eta. Arrived a little early and went right to work. No fuss. No bother. Just the cleaning. Asked questions when needed and kept at it. Thorough job and we've hired them or regular periodic work.

The housekeepers arrived about 10 minutes late. No big deal. They entered my condo and took off their shoes without my asking. I appreciated this. They then wasted no time and went straight to work. I think they did a pretty good job. They were efficient and pretty thorough. However, I don't think they did much better than I could do myself and the reason I get a housekeeper is to have someone a bit more thorough than I am. I think they did a good job but I have had a slightly better housecleaning. I was overall satisfied. Now were I did have issue was the manner in which I was invoiced. I got a Angies Big deal and paid $60 for 3 hours of house cleaning. This was paid upfront via the angies list website. When I made the apppointment, I was told that they had to clean a minimum of 4 hours and it was $40/hr. When the housekeepers were done, I asked if I get an invoice and I was prepared to pay the $40 that day. They said no so I just tipped them and they left. About 2 weeks the company left a message on my answering machine asking me to call them back. They then told me I owed them $40 which is fine but I wish the invoicing was a little more organized and professional. When I made the appointment, they should have told me when the $40 was due and how I would be invoiced. Instead, the Accounts Receivable person called me with an accusatory tone in his voice as if I were trying to get out of paying. Like I said I was prepared to pay the day the services were rendered but the whole process was not made clear to me. Overall, I'd say the cleaning job was good and I may use them again but the invoicing process needs to be a bit more spelled out. $40/hr is also a little steep.

The tenants had left the house very very dirty. We had had to do about 8 days of painting to get rid of all the holes, writing on the walls, etc. The bathrooms had not been cleaned well in at least 2-3 years. The company did a good job getting rid of most of the dirt, which was a lot of work. However, they did not get the windows "really clean" nor the floor. My friends and I had to run out and buy windex and paper towels the morning of the open house to scrub more gunk off the insides of the windows. They also did not get all the paint off the floors from the recent painting. They said they were afraid of scratching the floors. I think they are a fine company if you have normal, not extreme, cleaning needs.

Made appointment, they gave me an estimate over the phone. Carpet cleaner came on time. Used environmentally positive methods that included a good deal of hot water, so the carpets took 8 hours to dry. Things look way cleaner. Technician was polite, friendly, efficient.

They did a great job. It was kind of pricey, but it was a "deep clean." They spent a lot of time here and the house was spotless and refreshingly odorless.

He did a good job. They were efficient and punctual. I was satisfied with their service.

It went well overall. The carpets were harder to clean than expected (estimated 2 hours, took over 6), but everything else was on plan.