Active Appliance Repair of Agoura

Technician did not take oven panel off, told me that the the issue with the swtiches was due to age was within the warranty. In his report to the warrenty company said the oven switches had been forced ( which is not possible) Warranty denied. Technician lied to me and when I call the company they refused to put me through to a supervisor. Avoid at all cost

Do not do business with this company. My home warranty company sent them. The repair person scratched my brand new range and misaligned the burners under the ceramic top. His repair failed less than 24 hours later. Company is unresponsive. Their anonymous "claims department" rejected my claim for damage on the repair person's word, despite detailed photographs. Reina of customer service claims that she answers directly to a board of shareholders and there is no one above her to speak or correspond with. Truly the most dishonest, incompetent company I have ever had the misfortune to deal with. Their repair person was also late for their five-hour service window.

unknown

Now that dishwasher is louder than before, so we are confused. But it does wash just as well. We complained about the noise and they came right back out and looked at it. They determined that our water pressure was higher (may be something done by the city?) and attempted to fix. I think it isn't much better, but at least they tried, the dishwasher works, and I'll just turn up some music. :-)