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Polar Cooling

Heating and Air Conditioning, Plumbing

About us

Additional contact name - Mayra Chavira. Family owned & operated.

Business highlights

Emergency Services Offered

Services we offer

Commercial and residential heating and cooling installation & repairs.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.520 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.5
Showing 1-20 of 20 reviews

Richard V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The tech came, practally rebuilt the swamp cooker (the home was vacant for 3 years), New belt, new filters, cleaned and serviced, and checked the AC as much as he could have during the mid winter. And excellent job and very professional. He had to call for parts and they were delivered to our place quickly..
Description of Work: We just purchased a mobile home and I wanted the AC and swamp cooler checked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

George W.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Robert A.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Recharge a/c unit and check for leaks. Made additional recommendations to keep unit is good condition and running efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Andre & Rhonda N.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were absolutely great! They came right out and had it fixed very quickly!
Description of Work: They repaired our air conditioning in 100 degree weather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Greg N.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service tech was here when expected. He thoroughly checked the system to make sure it was running according to specs. He cleaned out the leaves and debris around the outdoor coil and made sure the condensation line was clear.
Description of Work: Annual check and cleaning of air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Marc P.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Technician was very thorough and made many energy-saving recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Marc P.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician was very thorough and made many energy-saving recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Tom L.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Installed a new air conditioning and heating system. They did an awesome job, very very happy with it.
Description of Work: I used Polar Cooling to install a new air conditioning and heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

mike S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The apartment complex paid for the work. They did a reasonable job, getting it back on. They also have the contract with the apartment so I really have no choice. To be fair, I was pleased with their courtesy and professionalism. The air conditioning has been working well without complaint. .
Description of Work: Restored the A/C in my apartment.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan H.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were easy to work with and they are on time. They get the job done.
Description of Work: Polar Cooling came in and checked my air conditioning and heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jewel M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went well and we'll call on them again.
Description of Work: We called for routine maintenance on our AC/Heating and were given a time of 2pm to 3:30pm. We've called on this company in the past and have had excellent service even when the AC quit working during the very hottest temps in Yuma, AZ. They've always been on time and friendly and completed the service in a timely manner without telling us something "had " to be repaired just to add to the bill. We have been very satisfied with this company,having used them many times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

LUIS R.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good Tech was really professional and He answer all the questions.
Description of Work: My a/c unit wasn't working properly. my wife call Polar Cooling. Martin Covarrubias a/c tech. shows up Inspect the Unit and Found : The capacitor was burned causing warming in the compressor..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$105

Douglas S.
09/2012
4.0
heating & air conditioning/hvac
  + -1 more
Fast & professional.
Description of Work: Welded shut a small leak & replaced a condenser fan capacitor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Nico S.
08/2012
1.0
heating & air conditioning/hvac
  + -1 more
They sabotaged my unit and expect me to pay. it will be a cold day... when they get paid.the first guy that broke it admitted he was in a rush and had to go. NO TECH FULLY PUT THE UNIT BACK TOGETHER AND AS IT SITS NOW IS MISSING 8 SCREWSI WOULD NEVER EVER LET ANYONE I KNOW USE THIS COMPANY.
Description of Work: I had them come out to do routine maintenance and THEY BROKE THE A/C UNIT WITH FAULTY MAINTENANCE. then lied about what they did and tried to cover it up. after i called extremely mad, after they blew off my wife for a few days, they came right over. the tech that came did 3 things; 1. installed the rest of the kit they had claimed to have already installed. 2. then said " i dont know why the (2nd tech to come out) said it was the starter kit its clearly a busted compressor(turned out to be part of the problem but the starter kit they installed kicked it over the edge) a common tactic with crooked HAVC repair companies if to find the issue and either fix it while claiming more needs to be fixed or not fix it and claim it something else that will make it work for a few days or weeks. 3. scare my wife out of using the home warranty saying they would take weeks and months to get out and do it; followed by he used to for for them and they didn't pay the bill. GUESS WHAT THEY DON'T PAY THE BILL WITH THEY FIND YOU AT FAULT. In the end another company had to come out. which i will not recommend either as they don't have any respect for women and i had to call and get it done no matter that my wife had called all week they were ALL SEASONS HEATING AND COOLING. the end result was 1 the compressor was over filled (another tactic to break your a/c over time.) 2 the compressor had to be replaced and 3 the return had to be enlarged. it took over 10 techs to come out before someone took the time to figure it all out and that some one was the owner of all seasons. and in the process some one was fired.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$296

Janell O.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very good. I was managing a large retirement community at that time and we used them a lot. They just did a good job and they were fair and honest. They took care of me. I had elderly people so if I had an issue with the air conditioning they took those things into account. They knew I was in charge and so they would get back to me quicker.
Description of Work: We used Polar Cooling to do repairs, replacement and everything we could think of. The last time we used them they did an install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Tom V.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent. I would recommend them to my family and friends. I would continue to use them again in the future.
Description of Work: I used Polar Cooling for heating and AC repairs. They removed and replaced the old AC and put a new one in house. I am going to call them up to have a service before the summer begins.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Meleesa S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Very pleased. I also use Polar cooling for the annual cleaning of my AC unit every spring.
Description of Work: AC quit cooling on a 110+ weekend day. Polar cooling had a technician here within two hours, and it was fixed within 10 minutes (wire had burned in two. Tech replaced wire) I paid for the service call and the weekend overtime fee ($15 an hour)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jason J.
10/2011
4.0
heating & air conditioning/hvac
  + -1 more
Installed a new 3 ton unit and separate air handler, they did a quality job and were quick about it. Six months later when I finally decided to use the heater function and it didn't work, they had a technician at my house within 15 minutes and had the wiring fixed within minutes. I can forgive a wiring error on a major job when they respond that quickly to fix it. Been over a year and the new unit has made me the lowest energy user in my area.
Description of Work: Installed a new 3 ton unit and separate air handler, removed the old unit and patched up the ducting very nicely. Rewired my digital control and cleaned everything up nicely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Chu M.
06/2011
1.0
heating & air conditioning/hvac
  + -1 more
Why is it that the unit we purchased for $6k not work? And their response is it's past the one year warranty. Well that's fine but could you at least give us a working unit so we're not constantly spending more money on repairs?? It's supposed to be a NEW unit! Never again will we ever do business with that crappy company!
Description of Work: My parents purchased a unit from them in May of 2009. They came out to their house, installed it, and never put back the roof tiles that they removed. They left it stacked on our roof next to the new unit. It took them weeks to come back out to put the roof tiles back, after my mom kept calling them. Less than a year later, the new unit stopped working properly. It was getting hot, and AC did not work anymore. It would turn on and blow air, but never cooled the house. My mom called and someone came to fix it. Even though it was still under the one year warranty, they still charged. Winter of 2010, the heater stopped working. My mom once again called for them to come fix it. Now it is summer of 2011 and what do you know, the AC does not work. SAME PROBLEMS but different seasons. Yet, they continue to charge each time. They are currently working on our unit now. It is at hour 2 and the guy was on his cell phone the last hour. What has the repair guy been doing the last hour on the roof? Talk on his freaking cell phone. Yeah that's great! Waste my parents money!

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    2734 E 14th St, Yuma, AZ 85365

    www.polarcooling.net

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    Polar Cooling is currently rated 4.5 overall out of 5.
    Polar Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Polar Cooling does not offer free project estimates.
    No, Polar Cooling does not offer eco-friendly accreditations.
    No, Polar Cooling does not offer a senior discount.
    Yes, Polar Cooling offers emergency services.
    No, Polar Cooling does not offer warranties.
    Polar Cooling offers the following services: Commercial and residential heating and cooling installation & repairs.

    Contact information

    2734 E 14th St, Yuma, AZ 85365

    www.polarcooling.net