This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Tucson Door Service, LLC, works hard to provide the highest quality workmanship and customer service on every job we are awarded. With over 28 years in this industry we look forward to servicing all your garage door needs. Thank you for the opportunity to service your request.
Excellent service, just a bit more expensive than I thought..
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
David F.
06/2020
5.0
dependable and my dog liked him
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$17,800
RAPHAEL P.
05/2020
5.0
Rick came out a couple of times to measure the door lock to get the right lock part. Got an older door no longer in production fixed. I am happy with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$185
Eric V.
05/2020
5.0
Nice guy, quick service, door works great now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen Y.
05/2020
4.0
I was surprised at the cost, Especially it only took an hour. And I got on my knees and helped degreaser the tracks of the door. But he was nice and professional.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
3.5
Yes, I recommend this pro
Ben M.
05/2020
5.0
Called me back and was ready to do the work when he arrived.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$288
Bill B.
04/2020
4.0
Does not repair the problem. Will not respond after several attempts. Updated 05/13/20 He was apologetic, admitted he fell short on not responding and he corrected that. Which was nice becasue he was not passing the buck. You can always respect people who admit that they messed up instead of pointing fingers at somebody else.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
Courtney J.
04/2020
5.0
Rick was great! Knowledgeable, efficient, sized-up the situation and took care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anna N.
04/2020
5.0
Prompt service. Easy to communicate with. I highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles L.
04/2020
4.5
Rick was very responsive and did a 1st rate job on the repair. Price was reasonable and fair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Shirley S.
04/2020
5.0
Polite Quick and did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly A.
03/2020
5.0
They are great fast efficient and great quality and an excellent price... Will recommend and use again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dale B.
03/2020
5.0
Knowledgeable technician corrected an issue with the roller assemblies and made the door function like new. Extra effort based on his experience made the difference.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Ken C.
03/2020
4.5
I was expecting $165, got charged $269.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
4.5
Yes, I recommend this pro
hope k.
03/2020
2.0
Rick replaced the screen on the sliding screen door and it is not really tight. Also, I am not convinced he replaced the old rollers with new ones even thought the door slides well. When asked to show us the old rollers he said he had thrown them in the back of his truck, and they were mixed in with other old ones. He left the inside floor dirty, as well as the glass on the sliding door. Additionally, he parked in the driveway and his truck leaked oil.
Rating Category
Rating out of 5
quality
2.0
value
0.5
responsiveness
4.0
$35,871
Kenneth S.
03/2020
5.0
Rick was fun to deal with, and did a phenomenal job fixing our sliding glass door. I highly recommend his work!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$400
Mitch E.
03/2020
5.0
Rick from Tucson Door Service was fantastic to deal with! Very professional and courteous. Regards Mitch
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David A S.
03/2020
2.0
When the new track was installed he hammered it on so hard that it left dents in the new track surface. When ever we open and close the patio door the dents can be felt when the bottom trucks run over them. For $165.00 I would have expected the track to be covered with something flat that could be hammered on to seat the new track instead of hammering directly on the track
Rating Category
Rating out of 5
quality
1.5
value
1.5
responsiveness
1.5
$165
C C.
03/2020
3.0
Replaced 2 doors& weatherstripping. Took from 11/27 /2019 to 3/5/2020 to complete the job satisfactorily. Initial date was scheduled quickly. After payment, getting owner to schedule a date and time frame to correct the job was nearly impossible. 1 door had light coming between spaces of the weatherstripping in a couple of places. If and when he did return my text, call or email, it normally was in the early morning wondering what my schedule was then. I had told him early on after the initial job, I needed to schedule a date and time frame. That usually did not occur. Am not rating the quality of his work because I don't know at this point - too new.
Rating Category
Rating out of 5
quality
0.5
value
3.0
responsiveness
2.0
Lew A.
03/2020
4.5
Rick was knowledgeable and was able to correct our problems quickly and at reasonable cost. He was also very personable.