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Tucson Alarm Co

Home Security Systems

About us

Cost is determined by the job.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

● Home and Business Security ● Fire Detection/Smoke Alarms ● UL Certified 24 Hour ● Monitoring ● Access Control Systems ● CCTV ● Home Smart Automation ● Carbon Monoxide Alarms ● System Service & Maintenance ● Environmental Hazards (Carbon Monoxide, Temperature, Freezing Water) ● Climate Control ● Remote Access ● Text/Email Notifications

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
15%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-13 of 13 reviews

Norman W.
03/2016
5.0
home security systems
  + -1 more
unknown
Description of Work: Install new alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bart E.
06/2015
3.0
home security systems
  + -1 more
unknown
Description of Work: They installed exactly the wired system I asked for and their monthly monitoring rates with cellular were one of the lowest around. Plus no multi-year contracts. Another bonus was local monitoring, which the owner was very proud of. We dealt with the owner, Roger Score, and one of his technicians. Unfortunately that is where things went downhill. We had some issues with pets triggering the motion detectors, even though the installation technician told my wife they would not be triggered by an animal up to 50 lbs. She called Roger told him what the technician told her. He called her a liar and told her his technician would never have said that. My wife asked me then to cancel the service. I decided to give them another chance since I paid then $1200 to install the system. Thats when the next hiccup occurred. Several times we had a door blow open or other false alarms. We came home several times with the sheriff at our house, and our neighbors told us there were times when the sheriff showed up we didn't even know about. We checked our phones every time and there were no missed calls, even though we were supposed to be called first for a tripped alarm. We asked Roger what might be happening and he just told us to update our preferred phone number list. Then he admitted that they has abandoned the alarm monitoring business due to cost, and outsourced it to a national company to maintain the $30/mo rate. This was the last straw, so I cancelled the service when it came up for annual renewal. One last thing...Roger Score is highly politically opinionated and feels it is necessary share his views with his clients. Sometimes he would pontificate for what seemed like an hour, when he only stopped by for a 5-15 minute service - very annoying.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,200

Frank K.
06/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Reinstalled door and window sensors after removal for painting. Tested all alarms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Susan C.
10/2014
4.0
home security systems
  + -1 more
unknown
Description of Work: Tucson Alarm is a small family owned and operated company that was recommended to us by our remodeling contractor. The owner says that they have a large number of commercial and residential accounts around Tucson. The installation work was done by the owner and his son-in-law. On the first day of installation the son-in-law was having some sort of medical problem, and was behaving very strangely, but on the return visit he was fine. | |The equipment that they installed is high quality, and has been working without any problem for the six months since installation. We have a security monitoring contract with the company, but so far have had no events triggering a response from them, so cannot evaluate that aspect of the operation. I believe their prices are on the high end, although I did not do a careful comparison shopping.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$850

Darlyn T.
06/2014
5.0
home security systems
  + -1 more
Installation was quick and the installer was pleasant and helpful in instructing me on the use of my alarm system.
Description of Work: I have had Central Alarm as my home alarm company for several years. They are professional, courteous and the response time is within seconds. I have never had an issue or complaint.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

don P.
09/2013
5.0
home security systems
  + -1 more
Steve really knows his stuff when it comes to security systems. He showed up promptly to assess our security needs and give us a bid. He was the third company we had called and unlike the others who were interested in selling their "package" with little regard for what we needed or wanted, Steve took time to listen to our concerns and designed a system to match our needs and lifestyle. His crew of installers work only for him and have been with him for years which was important to us, since we wanted trusted people only in our home. The crew arrived the next day, walked us through what they were going to do and allowed us to confirm the placement of equipment and details of the installation. They were great guys, worked quickly and cleaned up after themselves. They answered all our questions and provided us with needed technical information. We are very pleased with Guard Pro and highly recommend them to those seeking quality security services and equipment. You can find cheaper security systems and installers, but is cheap really what you want in security matters? We wanted quality and trusted installation and we feel we got just that from Steve and his team.
Description of Work: Steve gave us a detailed quote, then installed a wireless security system for our home and established a monitoring service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bart E.
10/2012
5.0
home security systems
  + -1 more
We had an extensive alarm system installed. Roger Score was very informative over the phone and was this was the only alarm company I found that recommended using the pre-wired infrastructure already installed in my house by the builder. I have sensors on every window and door as well as two motion sensors. The system connects to a wireless phone so no land line is required. Their interactive monitoring via smart phone was the lowest price I found anywhere - only $30 per month. My wife loves being able to secure/unsecure the the house remotely, and the texts that let her know when our daughter locks and unlocks the house. The installers arrived five minutes early and got the system installed in one day. They soldered (instead of twisted or crimped) all sensor connections for lifetime reliability. I compared to the DIY online companies like Frontpoint, but went with TA because the total cost of equipment plus monitoring was comparable, but TA provides real service. They even offer a service that responds with a real security guard, which is handy when you get an alarm when out of town. So far, I highly recommend Tucson Alarm.
Description of Work: Wired sensors on every window (9) and door (5) Two motion sensors. Hybrid wired/wireless brains box. User panel Wireless phone reporting Interactive monitoring via smart phone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brad T.
07/2006
4.0
home security systems
  + -1 more
WE FEEL VERY SAFE KNOWING THAT THEY ARE IN CHARGE. THEY ARE PROFESSIONAL AND TRY TO HELP US ANY WAY THEY CAN IF WE HAVE A PROBLEM. ITS GREAT KNOWING THEY CARE.
Description of Work: WE HAVE AN ALARM SYSTEM THROUGH THIS COMPANY, SO THEY COME OUT PROBABLY A COUPLE TIMES A YEAR TO CHECK IT AND MAKE SURE EVERYTHING IS WORKING OK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$150

07/2006
5.0
home security systems
  + -1 more
THEY INSTALLED THE SYSTEM IN OUR HOME. THEY ALSO ADDED THE FIRE AND CARBON MONOXIDE SYSTEM TO THE UNIT. I WAS VERY PLEASED WITH THE COMPANY. THEY EXPLAINED HOW TO USE THE KEY PAD. I WOULD RECOMMEND THEM TO OTHERS.
Description of Work: THEY CAME OUT AND INSTALLED A SECURITY SYSTEM IN OUR HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
3.0
home security systems
  + -1 more
THEY WERE RUNNING A GOOD SIGN-UP OFFER, WHERE ALL I HAD TO PAY FOR WAS THE MONITORING SYSTEM MONTHLY. ALL THE INSTALLING AND EQUIPMENT WAS FREE. THE ONLY PROBLEM I HAD WITH THEM WAS THEIR RESPONSE TIME. THAT HAS BEEN BETTER SINCE I COMPLAINED.
Description of Work: ADT SECURITY SERVICES INSTALLED AN ALARM SYSTEM IN MY HOME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$45

07/2006
5.0
home security systems
  + -1 more
I'VE HAD THINGS FLOATING IN MY POOL AND OTHER THINGS GOING ON, SO I HIRED THE COMPANY TO INSTALL THE CAMERA. THEY DID A WONDERFUL JOB INSTALLING IT. THEY WERE VERY POLITE AND TOTALLY UNDERSTOOD MY REASONING FOR THE CAMERA.
Description of Work: THE COMPANY INSTALLED A SURVEILLANCE CAMERA IN THE POOL AREA..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

AARON M.
07/2006
5.0
home security systems
  + -1 more
THEY DID A WONDERFUL JOB. I HAVE NEVER HAD ANY PROBLEMS WITH THE SYSTEM. EVEN IF I DO EVER HAVE PROBLEMS, THEY ARE ON CALL 24 HOURS A DAY, 7 DAYS A WEEK.
Description of Work: THEY INSTALLED A HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

07/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH THIS COMPANY. I AM VERY SATISFIED WITH THE SERVICE THEY PROVIDE TO ME. THEY ARE ALWAYS ON CALL AND VERY WELL MANNERED. THIS IS A VERY PROFESSIONAL COMPANY.
Description of Work: I HAD AN ALARM SYSTEM INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

    Contact information

    7426 N La Cholla Blvd, Tuscon, AZ 85741

    http://tucsonalarm.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    AZ ROC # 204304
    Trade License Locale
    ARIZONA
    Trade License Authority
    AZ Reg. of Contractors
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    Tucson Alarm Co is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Tucson Alarm Co accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Tucson Alarm Co offers free project estimates.
    No, Tucson Alarm Co does not offer eco-friendly accreditations.
    No, Tucson Alarm Co does not offer a senior discount.
    Yes, Tucson Alarm Co offers emergency services.
    No, Tucson Alarm Co does not offer warranties.
    Tucson Alarm Co offers the following services: ● Home and Business Security ● Fire Detection/Smoke Alarms ● UL Certified 24 Hour ● Monitoring ● Access Control Systems ● CCTV ● Home Smart Automation ● Carbon Monoxide Alarms ● System Service & Maintenance ● Environmental Hazards (Carbon Monoxide, Temperature, Freezing Water) ● Climate Control ● Remote Access ● Text/Email Notifications

    Contact information

    7426 N La Cholla Blvd, Tuscon, AZ 85741

    http://tucsonalarm.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day