It was fantastic today. The correct part was installed and the vents balanced by Cactus H&C. They were $2 more than Frontier was last year but they installed the correct part and did the best job of balancing the vents. Based on today's visit, Cactus deserves an A+. It I were to rate Frontier's performance from last year based on what I know now, I would have given Frontier a D-.
Description of Work: A capacitor failed and the compressor stopped running, The indoor temp and humidity got uncomfortable very quickly. We had a similar problem last year around this time and it took a day or so for a Nogales company to come out and service our unit. Unfortunately, the capacitor they put in was not the correct unit and was noticeably smaller. I presumed they would be back in a day or two with the correct part but no luck. Over the year the capacitor the Nogales company put in and melted a wire on the circuit board. We're lucky it didn't destroy the board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169.5
Arthur P.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
Good. A/C is now working quite well.
Description of Work: Had short in A/C system and ECM blower motor, pc board and thermostat had to be replaced. Cactus did a great job and I highly recommend them. They should be on your approved list. I have used them 3 or 4 times, always with excellent results. Total cost of recent repair around $1,600.00
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Bob S.
04/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sue W.
01/2016
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: They did a good job fixing the problem but the problems existed because they used the wrong hose. They came out right away to fix the problem.
Rating Category
Rating out of 5
Yes, I recommend this pro
Daniel E.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: MY A/C was acting up and they came and looked at it. Said the compressor was going out and they would get back to me. They did a quick fix that made the problem stop. No charge so far, still waiting to hear back. But so far I'm happy with it!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chuck H.
10/2014
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Replace parts until the A/C worked properly. Excellent job for a reasonable price. Joe did my work, and he is GOOD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
Arthur P.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
no problem rep was very good at his work and had a good demeaner
Description of Work: fixed leak and recharged A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy V.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
A very challenging job...a critter got access and back filled with dirt a portion of venting that clogged air circulation causing AC to freeze up. They did a great job with the repair. They always have and have always been reasonable with their charges. They do not charge travel charges as many companies do because they are local. It is a family operation that has been around for multi-generations based on their high quality service.
Description of Work: HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David J.
03/2013
4.0
heating & air conditioning/hvac
 + -1 more
a detailed writWe met with 4 contractors whose bids ranged from written to verbal. We went with another firm that also offered a detailed, written quote.
Description of Work: Bid prices were responsive and competitive. We went with another firm that offered more information concerning the cause of the original unit's failure after only 5 years.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
PeggyLynn D.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
I was very happy with this service. They were top notch.
Description of Work: They had to replace a part on my heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Arthur P.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
They came out very promptly and fixed out air conditioning unit at a very reasonable price. The repair man was great and a nice guy.
Description of Work: I used CACTUS HEATING & COOLING in Tumatacori.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Sherry S.
01/2012
5.0
heating & air conditioning/hvac
 + -1 more
They are very knowledgable about the systems and how they work. They show up when they say they will. They are a locally owned family business.
Description of Work: They do heating and cooling. They put in our system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tracy F.
11/2011
5.0
heating & air conditioning/hvac
 + -1 more
Very quick and professional. Quick to fit me in even though it was a very busy time.
Description of Work: Winterization of my Master Cooler and start up of my furnace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Sales and Installation
FAQ
CACTUS HEATING & COOLING is currently rated 4.9 overall out of 5.
No, CACTUS HEATING & COOLING does not offer free project estimates.
No, CACTUS HEATING & COOLING does not offer eco-friendly accreditations.
No, CACTUS HEATING & COOLING does not offer a senior discount.
No, CACTUS HEATING & COOLING does not offer emergency services.
No, CACTUS HEATING & COOLING does not offer warranties.