Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Zerorez

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

The separation between all carpet cleaners and Zerorez® is the exclusive use of Empowered Water™ in all their cleaning process. This proprietary solution cleans and sanitizes with out the use of detergents and chemicals. The cleaning process leaves surfaces completely free of residue and feeling softer than ever. Combined with our impressive equipment, Zerorez® Empowered Water™ delivers results that you can see, smell, feel and enjoy for months, and know that it is safe. Beyond Green™ Cleaning

Business highlights

11 years of trusted experience

Services we offer

Carpet Cleaning, Tile & grout cleaning, Upholstery Cleaning, Area Rug Cleaning, Mattress Cleaning, Hard surfaces cleaning, Pet treatment.

Services we don't offer

Air Ducts.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
8%
3
0%
2
15%
1
15%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.2
responsiveness
4.2
punctuality
4.8
Showing 1-13 of 13 reviews

Candice G.
03/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was outstanding. They were meticulous. It was excellent. I have used this company repeatedly for for 25 years. Price is fair.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katharine W.
08/2017
1.0
carpet cleaners, ceramic tile
  + 0 more
They didn't show up. After requesting an appointment on-line and receiving an email reply that my window for service start time was confirmed for 4-8pm on a Saturday, I get the day off of work and proceeded to schedule other things around this. Email indicated a phone call confirmation would happen 2 business days in advance, but having not heard from them, I called on the Friday before to confirm. They told me the service people would be there between 4-6pm to start the work on the next day. I spent the entire Friday evening and all day Saturday moving furniture into other rooms, pre-cleaning, etc. And I waited. I got a call a little after 4 saying they'd be there closer to 6pm. Ok, fine, great. Thank you for the update. I waited. 6pm. 630pm. 7pm. tick tock. Called the office, but they were closed by then so no answer. 8pm. No one. No call. Nothing. Unacceptable. Unprofessional.
Description of Work: Set up appointment for deep cleaning of 2 rooms and the tile in a bathroom.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Holly H.
06/2017
2.0
carpet cleaners
  + -1 more
I purchased a $99.00 special and ended up paying well over $400.00 for very basic carpet cleaning. My carpet was very lightly soiled, but the soil stains returned very quickly after being cleaned. I feel I was overcharged and the results were unsatisfactory.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5

Anne G.
06/2017
2.0
carpet cleaners
  + -1 more
It didn't go well. The price quoted was substantially higher than the other company that had been coming approximately every 6 months to clean the carpets Two of the rooms have wool carpets that came with the house. I'm not a carpet expert. Zerorez required that the carpets be vacuumed. I thought this a little gutsy in light of the higher price, but had them done. When I spoke with Tanya she asked about any special dirt. I mentioned a favorite spot of the dog's. She did not ask if any of the carpets were wool. When the tech arrived I mentioned that two of the rooms had wool carpet knowing that there had been a smell when the other company did the work. The original quote for 3 rooms was $113. I was told by the tech that since 2 of the rooms had wool carpet, the cost would be $160. If Zerorez charges extra for wool carpets they should make that clear. The other company did not charge a higher price. I'll go back to them in the future. They did finally agree to their original quote, but too much hassle with Zerorez.
Description of Work: The job was cleaning the area around beds and desks in 2 bedrooms and a den. The person on the phone that took my order was named Tanya. I had used another company with success, but had called Zerorez because of a personal recommendation not due to dissatisfaction with the other company. Was I wrong.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Sherri J.
03/2017
5.0
carpet cleaners
  + -1 more
Very well, we have carpet thats 30 plus years old. 2 ..4 legged family members that shed constantly . The carpet was sooo clean and fresh feeling on your feet....the other nice thing was after the cleaning the carpet wasn’t a squishy wet carpet. The carpet dried really quick and looked good for an older carpet.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris D.
03/2017
1.0
carpet cleaners
  + -1 more
3 tiny 10 X 12 carpeted rooms less than 3 year old carpet with light traffic. Scheduled on their 4 rooms for $59.00 "Special" I did have two small pet stains in one room from an old dog with lose bowels that was immediately cleaned up by me when it happened but now I wanted a professional job and would do all three carpeted rooms for their special. When I called to schedule it I asked the gal on the phone if there will be a up-sale and she said, " No, unless you have a heavily soiled carpet" which I didn't. and then it would just be a little more for spot treatment. I would have agreed to $100 or even $150 if I felt like the job would command that amount ? Daniel from Zerorez arrived and didn't even tell me why his job was so great but proceeded to quote me almost $300 for three tiny rooms on their 4 room for $59 special ! I live in a SENIOR gated community and this was a bait and switch targeted at vulnerable seniors ! Don't use Zerorez!! Rip off, waisted my time after this senior moved all of her furniture out of the rooms in preparation! I had to quickly find ANOTHER company that was out in 4 hours did a great job for under $80
Description of Work: Nothing, I refused for the bait and switch price!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$280

Denise B.
09/2016
5.0
carpet cleaners
  + -1 more
Wonderful - punctual, did work efficiently, was knowledgeable, and answered my questions thoroughly. Did 3 rooms and a large living room. I tried Zerorez because the traffic patterns in the carpets had become awful, and I was considering replacing them. Other carpet cleaners had said discoloration was wear of the fiber and the pad under the carpet was wearing out. They would clean one week and within 2 weeks the traffic patterns looked the same as before cleaning. Zerorez technique lifted the nap and removed all the discoloration. I waited this long to review them because I wanted to see how long it would last. They are still beautiful 3 months later!
Description of Work: Carpet cleaning with bioenzymes for pet mistakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Penny S.
06/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wayne K.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn K.
01/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice T.
10/2015
4.0
ceramic tile
  + -1 more
It was fine. The guy was prompt, efficient, pleasant, and knew what he was doing, answered questions, etc. Price was discounted from TV show which made it about same as other types of carpet services. I am very excited about the cleaning process since it is green, does not use chemicals, and therefore leaves no soap residue in fibers of carpet. It cleaned the dirt, even old dirt, very well. It did however, seem to really dry out the carpet, and almost seem to look older. The nap of the carpet seems to be harder to get into looking the same in more versus less traffic parts now. They gave me a spray bottle with this electricalized water to try on other surfaces. It appears to clean as well as other cleansers.
Description of Work: Cleaned two bedrooms with closets which were large enough to be considered 3 rooms - which was fair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Marlene J.
07/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Orest Z.
04/2015
5.0
carpet cleaners, ceramic tile
  + 0 more
Our service technician, Evan, was prompt, courteous, communicated well and was very professional. We were amazed and honestly pleasantly surprised at how well the cleaning turned out for both the carpeting and the tile grout. We were certain the old stained carpets were beyond help and would need to be replaced. To our amazement, the cleaning was so effective in reviving the old carpets, we now feel we can get a few more years of life out of them thus postponing expensive replacement costs. The environmentally safe cleaning products they used were an added bonus. We will definitely use Zerorez again and would highly recommend them.
Description of Work: Cleaned five rooms of carpet and a walk-in closet. Also, cleaned tile and grout in large hallways, kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$383

    Contact information

    1870 West Prince Road Suite 60, Tucson, AZ 85705

    zeroreztucson.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Ceramic Tile,
    Upholstery Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Zerorez is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Zerorez accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Zerorez does not offer free project estimates.
    Yes, Zerorez offers eco-friendly accreditations.
    No, Zerorez does not offer a senior discount.
    No, Zerorez does not offer emergency services.
    No, Zerorez does not offer warranties.
    Zerorez offers the following services: Carpet Cleaning, Tile & grout cleaning, Upholstery Cleaning, Area Rug Cleaning, Mattress Cleaning, Hard surfaces cleaning, Pet treatment.
    Air Ducts.

    Contact information

    1870 West Prince Road Suite 60, Tucson, AZ 85705

    zeroreztucson.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM