Western States Home Services

unknown

They were very nice and they were well dressed and I didn't find something wrong with them and the problem was that $2,000 was a higher price they offered. And everyone is very nice in that firm and now they are coming to replace something that they failed and I don't criticize anyone who came out. They were very knowledgeable and I would use them again in the future, they haven't done work yet.

As I stated above, the tech had come out to service and inspect our system as they do twice a year (summer & winter). Three days afterwards the system had stopped working properly and my home got very hot. We had called them and let them know there was a problem and they were johnny on the spot to come back out and see what the problem was. It ultimately was an electrical problem but it could not be determined if it was because of faulty equipment or something their tech had done when he was here. So they (Eric the Manager) agreed that it could not be determined but stated that they always stand behind their work and that they would have to replace the compressor on the outside unit (not a cheap fix) and that they would do it at no charge. I rarely write reviews but I wanted to share with everyone on Angie's that if a company is willing to stand behind their techs and their work that they are a company worth writing a review for. I would recommend Western States Home Service to anyone that needs a trustworthy company that you can rely on with management that takes pride in their work and their customer's satisfaction. This is the one to call.