Everything was done and they were punctual. However, the two of them argued a bit around me, I don't like to hear that. When they removed my furniture, I guess they didn't realize that it was part of the deal; they scratch my floor so that I didn't appreciate. I didn't make a complaint to them because I know nothing's going to be done anyway. I believed they are a subcontractor that did installment for the contractor that I hired. I recommend them as far as doing a good job but as far as professionalism; if you have issues between another... keep it to yourself, I don't want to hear about it in my house. If they will move your furniture, by my experience, make sure they take precaution because they scratched my floor.
Description of Work: Vanhorn Carpet Service removed carpets out off our living room and master bedroom then installed new carpets. They also moved my furniture.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$2,900
C W.
05/2013
5.0
carpet installation
 + -1 more
They did a nice job on the install. The installer was professional, courtesy, and worked diligently to complete the job. My only critique is playing phone tag trying to arrange the install date and a failure to call back when he said he do so. But it all worked out. This company is trusted by Lowe's to represent them for installs so that should say something about the work they do.
Description of Work: Installed carpet in two bedrooms for a Lowe's purchase. (Install price was worked out through Lowe's and they price matched Home Depot offer of Free Installation.)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ANN S.
04/2007
4.0
carpet installation
 + -1 more
A great guy came and looked at the job and gave us an estimate. The office help was good. The scheduled appointment was made and then the two repair men came. They cut the pad and fixed the carpet and it looked quite good. afterwards.
Description of Work: Installed a new carpet pad and pulled together our carpeting and tacked it down again after it had been cut by an insurance helper.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
STAR D.
08/2006
5.0
carpet installation, ceramic tile
 + 0 more
The quality of the installation was extremely good. Their responsiveness and flexibility in working with my schedule was also very good.
Description of Work: Tile and carpet installation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Ceramic Tile
FAQ
VANHORN CARPET SERVICE is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 12:00 PM
Tuesday: 8:00 AM - 12:00 PM
Wednesday: 8:00 AM - 12:00 PM
Thursday: 8:00 AM - 12:00 PM
Friday: 8:00 AM - 12:00 PM
Saturday: Closed
VANHORN CARPET SERVICE accepts the following forms of payment: Check
No, VANHORN CARPET SERVICE does not offer free project estimates.
No, VANHORN CARPET SERVICE does not offer eco-friendly accreditations.
No, VANHORN CARPET SERVICE does not offer a senior discount.
No, VANHORN CARPET SERVICE does not offer emergency services.
No, VANHORN CARPET SERVICE does not offer warranties.
VANHORN CARPET SERVICE offers the following services: ...