Valentine Plumbing

Technician did not have appropriate supplies to repair kitchen faucet. I was instructed to obtain supplies, which was beyond my knowledge. Technician then attempted to repair toilet. He left our home with toilet still leaking and did not double check his work. He promised to return later that day but failed to do so. Toilet flooded as it was not repaired. We had to call the owner who was very responsive and helpful, but did not make any adjustment in charges. Moreover, the owner could not schedule plumber's return for two more days leaving our home with sopping wet carpet.

They did what they promised in a timely manner.

They found the leak quickly and corrected the problem.

We were recommended Valentine's Plumbing by two people and called on a Sunday morning. They called back immediately and sent out Kenny within an hour or so. Kenny was fabulous and quickly ascertained exactly what the problem was. He found the cleanouts (two) in the front yard (that no one else had ever found) that he needed and got to work on cleaning out the line. He was very professional, quick, and very nice. He found and remedied the problem and recommended a product to try to minimze the problem in the future. He did a quick tighten of a kitchen sink link that we found was linking when it filled with water from the backup! He was even kind enough to stop and say hello to our shy dog. He saved our weekend! I would highly recommend Valentine's and Kenny! We will be using them from now on!

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