University Termite & Pest Control Inc

It's gone very well. I have occasionally asked the technician for additional services and these have been performed without hesitation!

The inspection went great. The sales representative Martin was very informative, honest, kind, and professional. He was able to give me different options that work for my budget and my situation. I will definitely recommend to my friends and family. I am happy and pleased with the services I signed up.

Great We had some termites and the gentleman took care of them and they have not reappeared.

University Termite and Pest Control was responsive to my call and flexible in setting up my initial appointment. The technician arrived per our schedule and reviewed the property then provided me an estimate which I felt was fair. The service technician arrived within days to perform the treatment and to install the pest control. I was pleased with the responsiveness and service.

VERY VERY DISAPPOINTED. I went on Angie's list to look for a pest control company, I spent about 2 hours looking and reading reviews. university pest control was highly rated! Had good reviews. I made an appointment. I arrived at my place of business, which I do not have to be there unless I have an appointment. I was told that the Tech. Would be here between 12-3pm No Tech. No phone call ! I was just left to wonder, So i called the office lady says I'll call him, then call you back, she can't get ahold of the Tech. No apology! will call you when I get in touch with the tech. 25 minutes go by heard nothing! I call back, office lady said I got in touch with tech. He can be there 6:30-7pm He was suppose to have been here between 12-3 pm I say no I cannot. she says we can be out Friday 7am I say great see you then. Tech arrived @7 am. He gives me the estimate , we agree, set an appointment time, then he tells me, he will give me a call by the end of the business day just to make sure the appointment time is available. "He made the appointment" I say ok please let me know I do not want to come down here close my business for the appointment and you Don't call me! He say's I quote "oh no no that will not happen" I will call by end of business day. GUESS WHAT NO PHONE CALL!!! I'am extremely disappointed with the way this company does business.

I thought we had termites because I noticed a couple of holes in the wall in the back part of our house. A representative came over and inspected our whole house -- found no evidence of termites. He was very professional, friendly, and thorough. There was no charge for the inspection! We will definitely be using their services in the future.

I have University spray at my Condo (rental) and my Home and I never have to worry about bugs. The (lets call him Bug Guy) Bug Guy is great he calls and works around our schedule because we have animals inside and out and kids around all the time. He also took the time to find out little things like do we like early or late afternoon visits should he call before every visit or should he ring the door bell (we do not like it rang because dogs go crazy) baby asleep. I have been with University now 4 years and love their service.

They arrived on time, did the entire inspection and explained everything as they went

I tend not to write reviews unless the experience is either very bad, or very good. I'm happy to report that today's was very good. I've had an annual termite contract on my house with University for many years, and call them whenever I notice any termite activity. Their people always arrive on time, and act in a professional manner to get the job done. Today started off no differently. Jason had been treating the problem spot in the garage, and knocked on the door to let me know we was done and complete the paperwork. I thought he'd left, when he knocked again to tell me he noticed 2 more spots on his way out. One on the ceiling, and one high on the wall -- I never even thought to look up there. He got his equipment back out of the truck, and got to back work. It's so nice to come across someone who is dedicated to doing a good job, instead of just rushing off to their next task. I really appreciate Jason going that extra mile for me.

Excellent work-always polite, always calls ahead to schedule-great follow-up.

Erink called a few days ahead of time to let me know when he would be here. He arrived on time was very pleasant and got the job done.

Very satisfied with service. There have not been any termite or pest issues in the 3 years that University has been doing the service. The bait stations are not intrusive and seem to work well. It is a lot better than the old barrier system that needed retreat every time the barrier is disturbed.

The man who came was engaged in the problem and listened and responded with a solution. I plan to disengage with Truly Nolen who operates just the opposite and give this company my termite contract.

I recently purchased a house in Tucson which apparently the previous owner waited longer than they should have to call in someone to take care of termites. Back in 2008(from what the neighbors said). They finally addressed the situation when they had a stalagmite of termites hanging down in their bedroom. University is who they hired and kept contract with them since. Since buying the house and remodeling some of the rooms, I found some apparent termite damage. All was old and non active. Trent just happened to be on the street and saw that someone new was occupying the house and dropped by to let me know all about the house and what he had done to correct the past situations. I signed a new contract with him for 1 year and paid up front. For the price I paid, I hope not to have any problems in the future.

I've been using them for 10 years. I like them. They are reliable and reasonable. They know what to do and I don't have to be here to coach them.

They are reliable. We have a contract with them.

Alls they want is their money every year. I have to call them every year to come and check. I wouldn't recommend them. The amount I pay they don't do anything for it.They basically tell you when they can come not when its convenient for you.

I've been using them about 6 months now and I'm pleased with their work.

Great,did his job after explaining it.

First he checked the outside perimeter of our house .Then he put something inside the bug station outside. Then he sprayed around our house and next to the wall of my neighbor.

Today's visit was as pleasant, professional, and thorough as every visit.

I would recommend them. I used them for 10 years. They do their job. We have a contract with them and they were consistent. The people were good. If I had a problem I would give them a call and they would take care of it. It was safe to do what I want from any kind of service.

So far, they were very flexible and they were very good. We liked them. Their prices were reasonable and also negotiable.

It went very well I was pleased with their work.

Very good service-knowledgable technician always notifies of his findings and presence.