Ultra Air Conditioning Inc

Did schedule to replace parts. They did not call or show up. Totally ignorant Ultra AC and un professional Ultra AC. Unbelievably lack of professionalism and no knowledge of 101 AC service skills in the setting of service job overall in their team. Especially call receiver person, Lissette has arrogant attitude and temper They sent a Call service charge $120 for NOT actual service provided. It should be diagnostic call charge under $50. NOT WORTH to call Ultra AC service for your valuable AC.

Ryan Shirley was the project manager who came out to the house. He was very personable and knowledgeable. He took pictures and was very thorough in explaining what the company would do for us and the installers did a great job. Love the new system, efficient and quiet. Not easy to get ahold of anyone on weekends with basic questions, only for emergencies. Angies List discount was a game changer.

Very Satisfied!! Will always recommend this company.

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Ultra Air Conditioning is one of only a few companies in Tucson that has factory training on Frigidaire's iQ Drive system (onboard computer controlling an electronic inverter, which in turn controls the variable speed DC motors). The 2-man installation team worked very quickly and were very technically competent in installing my unit and some extras. The unit runs just as Ultra said it would: very quiet, saves me about $60/month on electricity, and it varies the speed of the compressor and the fan motors so they don't run any faster than they need to to for keeping my house cool. That means that when the unit senses that it is about a half degree warmer than I set the thermostat at, it turns on gradually and doesn't blow hard enough to cause any draft. As a result it stays on longer with each cycle and provides a very even. draft-free temperature. My old unit tended to turn ON, blow hard, turn OFF shortly after, then turn ON again so the cycling was too frequent and it was creating too much noise every time it did it. In summary, I got one of the most efficient (SEER = 20) units available, and the installation team was two guys that really know the technology and how to install the units well and quickly. There are a lot of inferior workmen in Tucson in plumbing, HVAC, and you name it. Unfortunately I have had service from a number of these fakers. The Ultra Air guys are the exception-- they're the real deal. Thanks to Robert, Rey, and Jesus for doing such a great job at my house.

I think the contractor that was out previously damaged it. So, they had to get up on the attic and redo all the duct work going to each one of the bedrooms. It was awesome. They were phenomenal. They actually did it quicker than I thought they would. I thought they would be here all day. They weren't. They did a fantastic job. They were fantastic to work with. They were absolutely outstanding. They exceeded my expectations on pricing. I got estimates from everywhere else. I normally don't go with the cheapest. But, it just turned out that they were not only just super to work with but their pricing was outstanding. They said they would be here at 7:30 to start and they were here at 7:30 to start. You can't ask for any more than that. They were well dressed and well groomed and kind and courteous. They greeted me by calling me Mr. Short whenever they had a question. Their vehicles were outstanding. I don't have any complaints. I would definitely use them and probably the only one I would use going forward. They were fantastic.