Tucson Air

We have two AC/heat units in our house.  One of them stopped cooling.  I opened the compressor and found that the fan would run but the compressor would hum for a few seconds and stopped.   I verified the contactor was working properly and voltages were being applied as required.  Having had experience with failed capacitors in other equipment, I bought and tried a new run capacitor for the compressor, but that didn't help.

Ray and Dustin at Tucson Air came and checked the compressor more thoroughly than I could.  They tried a "start kit" which will sometimes help a weak motor to start and run, but it wasn't able to kick it over enough.  They determined that the motor windings were no longer good and since I had old gear with R22, they weren't able to do anything but a full replacement of the system.

For this house I wanted to keep the costs to minimum for the replacement so they installed a 14 SEER basic unit (equivalent to what was there but higher SEER rating).

I suspect my second unit is just as old so I had them clean the coils and check out that system.   Dustin reported the refrigerant level was fine and suggested that I get the capacitors replaced in about a year.  I told him to go ahead and just replace them now.

I had Tucson Air install a new AC/furnace at my last house (which only had swamp cooling before I bought it), and have also had various repairs performed at this house and have always been satisfied.

They are a small family-owned business.  No fancy trucks or big staff.  But they know what they're doing and provide good personal service.