About us
Business highlights
23 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
3.819 Reviews
Showing 1-19 of 19 reviews
Bill S.
01/2018
replacement windows
 + -1 moreSome call backs were required to fix leaks and one poorly sliding window but the workmen were very competent and we are very pleased with the final result. The windows operate well are easy to clean and block street noise amazingly well. Ours is a two story house so the installation was challenging on the upper story.
Description of Work: Replaced 221 double pane windows with triple pane windows and one patio door with a double pane door.
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Yes, I recommend this pro
Judith P.
07/2016
replacement windows
 + -1 moreunknown
Description of Work: Replaced 1 picture window w side windows, 2 large windows and 1 small; molding and sills reconfigured and installed.
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Yes, I recommend this pro
$5,000
Tracy W.
11/2015
replacement windows
 + -1 moreAgain, all of my personal contact with people was very positive. Phone calls returned in a timely manner, punctual appointments. There were three reviews of windows leaking water after rainstorms, which made me nervous, and so I did not go with this company.
Description of Work: This estimate was for three windows (two 48x72, one 87x72). I liked the product and the salesman. I decided to go with double pane windows from a different company after reading poor reviews on Yelp about this company. Also, the price was just about double vs. the dual pane Anderson windows.
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$5,800
Bill S.
09/2014
replacement windows, doors
 + 0 moreShould be called Triple Pain. The best thing they do is marketing. Before we had them replace our windows we had no water leakage into our house. Now when we have a monsoon storm we've got water pouring in. Have been calling them for several months now and while the woman who answers the phone is very pleasant, nothing gets fixed. They are too busy with new business to stand by their warranty. Update: After having the house repainted the window leaks stopped. I think the installation and subsequent expansion and contraction of the window frames caused cracks in the stucco which were not readily visible. I would recommend that anyone having these windows installed should consider having their house repainted sometime after the installation. I'm not sure how long after installation would be ideal. We are still very happy with the quality of the windows, especially the noise reduction benefit.
Description of Work: Replaced all house windows & patio door with triple pane windows.
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Yes, I recommend this pro
$20,000
MARY L.
08/2014
replacement windows
 + -1 more.
Description of Work: Replaced a small bathroom window. While their product is outstanding the cost is way too much for me. When I get ready to replace my oversized windows I'll be looking for a better price. The installer was excellent!
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$1,000
nicholas J.
07/2014
replacement windows
 + -1 moreunknown
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Yes, I recommend this pro
$9,000
Michele M.
07/2014
replacement windows
 + -1 moreThey gave us a good bid.
Description of Work: They gave me a quote to replace all the windows in my home.
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Bill S.
01/2014
replacement windows, doors
 + 0 moreUpdated review: we were happy with the windows until it started raining in Tucson, now the windows leak and we cannot get Triple Pane to repair. While the windows themselves seem to be of excellent quality, we would not hire Triple Pane again. We were very pleased with the result. The initial contact with Brad was informative and low pressure. There was very little if any competitor bashing as we found common with other vendors. We were provided with addresses of other installations to view and one owner even allowed an in-house inspection of his installation. After signing the contract the windows were ordered and that took about six weeks. Brian and Chris were the installers and we were very pleased with their courtesy and professionalism. The job was quite difficult since triple pane widows are heavy and many were on the second story. One of the windows required scaffolding to be brought in for the installation. Although the windows cost more than double panes from other vendors, we selected Triple Pane because their windows appear to be of higher quality construction and we wanted to mitigate traffic noise from an adjacent street. Traffic noise and barking dog noise was substantially reduced by the new windows. If I remember correctly service is guaranteed without charge for the life of the home and that includes glass replacement.
Description of Work: Replaced over 20 original builder quality double pane windows and a patio door with Bristol triple pane windows. Over half of the windows were on the second story.
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Yes, I recommend this pro
$22,000
Marc W.
04/2013
replacement windows, doors
 + 0 moreWe did not change our windows when we remodeled the place. They were very good with the work. From our experience dealing with companies like these I consider their product to be the best. They were more expensive than other places. The crew was very talented and did a good job.
Description of Work: I used Triple Pane Systems for installing windows and two sliding glass doors in our house. They took out all of our old single-pane windows and put in triple pane windows.
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Yes, I recommend this pro
$19,000
Frances P.
03/2013
replacement windows, doors
 + 0 moreThey did an excellent job. They were very professional. The workers and installers were wonderful and cleaned up after themselves. The quality of product was great. Everything was wonderful from start to finish.
Description of Work: They installed new windows and doors, including sliding, throughout our home.
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Yes, I recommend this pro
$26,000
Michael W.
01/2013
replacement windows
 + -1 moreI'm surprised at the reviews for this company as my experience has been quite different. They replaced all the windows in my house including 2 sliding glass doors. Since I have had the windows I have only had one problem with the sliding glass door and that's only because it is used continuously and the lock broke. They came right out and looked at it, ordered the part and fixed it at no charge. Everyone I have dealt with has been really professional and very nice.
Description of Work: Replace all windows in the house.
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Yes, I recommend this pro
$10,000
Judith B K.
08/2012
replacement windows
 + -1 moreThey came promptly and fixed the problems. However, they pointed out that I had had other windows installed by another company also. That seemed to aggravate them. When I pointed out jagged stucco surrounding a window they had installed, the guy said he would have to have Craig, the owner, look at it and also flipped when he saw the window tinting I had had installed by a company that Craig had suggested when I had the Bristol windows installed in '09. I was having a heat build up problem with the TPs and he wrote the name and phone number of the tinting company in my literature folder. Craig was to come by and check out the one window which was getting worse (heat). Craig never called me although I left several messages and spoke to his mother Marilyn who mans the phones. When I didn't hear from him, I called Marilyn and was informed by voice message that she was unavailable. My call went to Craig's voice mail and to this day (8/16), have been blown off. The lady at the tint company is investigating the tint for possible malfunction.There was nothing in the contract that stated that I was forever forward obligated to use only windows from Triple Pane and so I feel that my "disloyalty" figured into this punishment.By the way, when I asked Craig about tinting the Bristol windows, he never said anything about that voiding the warranty or else why would he write the name of the tinting company in my brochure?
Description of Work: Had TP install some windows and a patio door by Bristol. The caulk they use has failed a number of times and the plastic tabs kept popping out on their own so I called them to fix.
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$13,000
jim H.
04/2012
replacement windows
 + -1 moreOverall, I rated TPS an A. For me buying replacement windows was a bit of a "crap shoot". The are lots of companies that sell replacement windows. Their prices vary quite a bit! In the case of TPS , Angies List was of little help. I think there only 2 reviews of TPS at the time we made our decision. Replacing windows at least in our case was a significant expense. I really like the customer service we received from TPS. I like the window/screen products that we purchased. The design is very robust. Bottomline for me is the AZ weather will cause some deterioration in window seals over time. make sure you buy a product that has a good replacement warranty.
Description of Work: We met Triple Pane Systems at last years Tucson Home Show. We knew we needed to replace a couple of 11 year old windows. Like everyone we get bombarded with ads and coupons from a lot of Tucson winddow companies. We selected Triple Pane Systems(TPS) and another company to give us estimates. The other companies sales person did not seem to understand the Az weather effects on windows. TPS products looked very good but Triple Pane Systems was $2500.00 higher than the other compnies estimate. We chose TPS even at the higher price because their windows provide a security latch system that allows the window to remain open providing a breeze while we are not home. I read triple pane glass is "overkill" because of our mild winter temps but we liked the color tinting provide by the gas between panes. We have basically the same tinting effect without having expensive aftermarket tinting applied . TPS also sells security screen products. We purchased one for a large window( approx $900.00) for the screen . We can now leave window open 100% with still a secure home. We bought 6 windows and one window screen. One day after installation we saw a diagonal crack in one pane that spread much a cracked windshied does( started small and then spread the entire length). TPS reviewed the new window and replaced it . Another new window allowed water from a mild rainstorm to enter the window track. This particluar widow slides horizontally!The other windows that we purchased side vertically.TPS reviewed the problem and drilled a bigger drain hole. I am certainly going to monitor carefully during upcoming monsoon season. In hindsight I probably would have all windows slide vertically.
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Yes, I recommend this pro
$8,100
Kathileen B.
04/2012
replacement windows
 + -1 moreMy overall experience was horrible. The work was bad and they did not want to fix it. They told me they could do something they couldn't do and charged me 50% up front for that work they couldn't do.
Description of Work: Hired to install new doors and windows in my home.
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$20,000
Michelle S.
07/2011
replacement windows, doors
 + 0 moreOverall, the experience was great. The initial salesperson came to the house, did his pitch and did not badger us to make a sale. When we were ready, we contacted the company, windows were measured, ordered, and installed on schedule. The technicians who did the installation were efficient and courteous.
Description of Work: Replacement of all windows.
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Yes, I recommend this pro
$8,000
Debbie W.
05/2011
replacement windows
 + -1 moreI only wish I had known about this website before I had windows put in by triple Pane . Hopefully I have gotten word out what crooks they are. My first clue should of been when they gave me an estimate of 16000.00 I said no and all the sudden its down to 4500.00 . I told them I needed the windows in before I went on vacation which they said was no problem , until I called when it was getting close and they couldn't do it and denied saying they could. If I had known they weren't going to put them in when they said I wouldn't of bothered. Instead I had to cancell my vacation to wait for windows. Then they install my bathroom window with a big crack in it and clear glass , I ordered frosted . Which is what they took out. Everyone I dealt with was totally rude and unprofessional, how they stay in business I will never know. They left broken glass all over my yard . My living room window came apart in 3 months.
Description of Work: Installed 3 bedroom and 2 bathroom windows and a livingroom. I'm glad I didn't have them all done that was enough of a nightmare.
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$4,500
W. R. K.
06/2010
replacement windows
 + -1 moreI wanted a window that was tinted that would reduce the heat and light coming in. Now its summer the window is not doing its purpose we bought it for. When he came out to look at the window, the sun was not coming in to the window therefore, not reading the temperature correctly that we were upset about. The representative got upset with me when I stated this and left my house and said he didn?t want to talk with me anymore.
Description of Work: They replaced a window for me. Which was sold to as a triple pane window which after installed it was determined by another supplier of windows to be a two pane window
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$2,400
Response from Triple Pane Systems Of Az
LINDA L.
12/2009
replacement windows
 + -1 moreThey were great. When they came out, they gave me a good presentation. Their price was also very fair and competitive. I thought they were very professional. The windows took six weeks to arrive, which was the time that was given by them. Later, they came out and installed them. Currently, the windows look fine. I?ve already recommended them to a friend. I?ll definitely use them again in the future.
Description of Work: I hired Triple Pane System. I purchased four windows from them. I ordered the windows, seven months ago. They installed them, five months ago.
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Yes, I recommend this pro
$2,500
ELISABETH M.
07/2006
replacement windows
 + -1 moreWHAT A WONDERFUL JOB THEY DID IN REPLACING MY OLD WINDOWS. THE NEW ONES MAKE MY LIVING ROOM LOOK GREAT. THEY LET IN SO MUCH MORE LIGHT AND MAKES THE ROOM LOOK BIGGER.
Description of Work: THEY REPLACED TWO WINDOWS IN MY LIVING ROOM.
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Yes, I recommend this pro
$1,500
Contact information
3825 E 37 Th St, Tucson, AZ 85713
www.triplepanesystems.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 12:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Plumbing
FAQ
Triple Pane Systems Of Az is currently rated 3.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Triple Pane Systems Of Az accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Triple Pane Systems Of Az offers free project estimates.
No, Triple Pane Systems Of Az does not offer eco-friendly accreditations.
No, Triple Pane Systems Of Az does not offer a senior discount.
No, Triple Pane Systems Of Az does not offer emergency services.
Yes, Triple Pane Systems Of Az offers warranties.
Triple Pane Systems Of Az offers the following services: Windows & Door Replacement Sales & Installation
Repair Broken Glass & Windows
Contact information
3825 E 37 Th St, Tucson, AZ 85713
www.triplepanesystems.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 12:00 PM